My iPad air won't charge.  I have used both the charge cord that came with it, and a second that I bought at the Apple store.  I have used both the charger that came with the iPad, and others that are working with other iPads.  It charged yesterday.

My iPad Air will not charge.  I have used its original charge cord, and a second Apple lightning cord.  I have used the original charger and others that I have confirmed do work.  It charged yesterday, no problem.

Before going to the Apple store carefully examine the lightning port to make sure no fuzz or other foreign stuff has gotten in there. There are not that many things that can prevent an iPad from charging. You've tried a different cable, different charger and hopefully the reset suggested by Barry in the previous post. Check for debris and if the port is clear Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

Similar Messages

  • I bought a iphone 4 32gb verizon from apple store 4-7-11 had problem receaver exchanged 12-11 next one died no battery power works with cord dead without so 4-6-12 made apointment apple store emeryville ca they said leap year too late out of warrenty,

    i bought a iphone 4 32gb verizon from apple store 4-7-11 3:00pm,  had problem with  receaver no sound could not hear person i called  exchanged 12-11 exchanged iphone 4 32gb verizon died no battery power works with cord dead without so 4-6-12 made next available apointment apple store bay st.  emeryville ca for 4-7-12 1:15pm
    they said leap year added extra day so too late out of warrenty, sorry but can sell you new one  i called apple said same , a company that big should take care of customers the origanel receipt should of said under date of purchess warrnty to end date following year,

    That's strange, because no where in the iPhone's limited warranty does it state "365 days", but it does state 1 year. I think the only way they could get out of that is because of the battery, which is not covered by the warranty. HOWEVER, it is stated on AT&T's website that claims are handled from 31-365 days, which would explain why the Apple people acted as such. I know you have Verizon, but since it is (essentially) the same device, it's under the same warranty.
    http://www.att.com/esupport/article.jsp?cv=820&sid=KB64687#fbid=MG9VDbF7hX1
    Many people have had stories about issues happening as soon as their warranty expires, with products in general.
    I'd just consider upgrading, and selling your old one.

  • I want to mirror my iphone4 to a hd device using the hdmi adapter i bought from an apple store, without jailbreaking my i phone?!

    i want to mirror my iphone4 to a hd device using the hdmi adapter bought from an apple store but i donnot want to jailbreak my iphone4?

    The iPhone 4 does not support mirroring.
    However, you can still output video from supported Apps using the adapter. Apps such as the videos App, and the Phots App in slideshow mode will output video through the adapter.

  • My iPad air won't charge at all and I don't know if it's the charger or port help!i have had a new port put in before and it worked fine after but it's not working now! I have spent way to much trying to fix this thing one problem after another?

    My iPad air won't change at all, and I don't know if it's the port or charger cable it is charging normally but it just won't charge. I have had a new port put in before after a charger getting stuck in there but it worked fine after and now it's not working at all! I don't know if maybe it's the charger getting old but I have spent far too much money on this iPad then I should have as it's one problem after another witch is causing me lots of stress.

    Try giving your iPad a reset. Hold down the sleep and home keys for about 20 seconds. When you see the silver apple, let go and let it reboot and try again.
    How are you charging it? its's best charged plugged into the wall  not via USB. So if you're trying via USB, try using the supplied power block plugged into the wall.

  • My ipad air won't charge. I am using the correct cable supplied with it. I have restarted it and it still won't work.

    My iPad air won't charge. I am using the cable suppied. It shows the charging icon for a split second then says not charging. I have tried re starting and nothing changes.

    Z zoozx ,
    How could Microsoft come up in a forum about an Apple problem?  We have heard for years how superior Apple products are but we've never had as many headaches and problems with our Windows PCs over the years as we have with the Apple devices we now have.  My wife has the most recent iPad and my son has the most recent ipod Touch. Earlier problems notwithstanding, the iOS 7 upgrade was horrible and hard to imagine for a device where the company controls all of the hardware and the software with no variants.  As for Microsoft, I can say I have programmed on many various platforms from PolyForth to Unix to Windows and .NET.  I think what many Apple users don't understand about Windows is the sheer magnitude of variables in making the software and all upgrades work for such a myriad array of hardware platforms and usage scenarios across an enormous number of partners and small to large enterprises.  Anyone who has worked with a large integrated system can get a sense of this.  I work in healthcare and our HIS system is rated #1 in it's class (built on a derivitive of an old MIT OS) but due to it's vast integration capabilities and the variety of usage and setup variables from site to site, it requires daily dilligence in error reporting and resolution across all of it's applicaitons.  Microsoft Windows works and integrates with a massive number of other Microsoft client and server solutions that are used by the vast majority of enterprises in the world. It's no small feat to keep the Microsoft software stack in good working order.  Of course everyone is entitled to their opinion but I wish we could past this ABM mentality that pervades online forums. I'm not sure if you've noticed but the Apple forums are jam packed with folks like yourself and me having problems with Apple hardware or software so I'm not sure where we can say one is better than the other, even if you could carve out some realistic benchmarks from which we could compare them on an even playing field. 
    With all the said, and I apologize but feel that the Anti MS anecdotes belong left long in the past, but any ideas on how we can get the supplied power cables to charge the devices they came with? I don't believe I've ever encountered a problem at the power cable level like this in which 2 cables are not working on 2 different devices. I think it points to software problems but as someone else mentioned about display settings, I'm not sure how your display settings affect the charging of a device in a non display mode. Would that suggest the thunderbolt cables are not capable of delivering enough charge to keep up with idle power consumption? 

  • IPad Air won't charge with ipad made adapters but only with iPhone's

    My ipad air won't charge with any ipad made adapters! but will charge with my iPhone adapter. Oh and I bought my charger and adapter for my iPhone (that I now use for my iPad Air) at a store that doesn't relate to the officials apple store for only 12 dollars sadly when I charge my iPad Air
    TTo let you know, my ipad adapter would always get hot so is it a problem with my ipad or adapter

    my ipad adapter would always get hot so is it a problem with my ipad or adapter
    Since your iPad charges with the phone adapter, the iPad adapter (that is made by who knows) is the problem. You tried to save a few dollars and it did not work. Get a real Apple adapter and your problems will go away.

  • My Ipad air won't turn on after the new IOS7 update

    my Ipad Air won't turn on after updating to the new IOS 7.1.1. It ask me for my password I put it in, the apple logo appear and then it want off now it won't come back on. need help please

    Did you try this?
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • IPad Air won't turn on after opening the smart case

    iPad Air won't turn on after opening the smart case cover, it does not do it all the time but enough to concern me

    Take both the iPad and the Smart Cover back to where you bought them for an evaluation. Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

  • I have an iPhone 4S I have done the recent update 6.1 and now my App Store is not working when I go into the feature tab I get an error " too many HTTP redirects" how do I fix this ? The other tabs are working and it is working on my iPad also

    I am having a problem getting into the App Store on my iPhone since the recent update, I have a 4s and it appears the feature tab is not working. When I try to go into the feature tab in the App Store I get a message "too many HTTP redirects" ?... Does anyone now hoe to fix this issue, the other tabs are working okay and everything is working on my iPad ?

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • I know if i go to an apple store to have the screen change on my I-pod they will charge 99$ an give me a replacement i-pod...But can we pay an extra and get the I-pod 5 ?

    I know if i go to an apple store to have the screen change on my I-pod they will charge 99$ an give me a replacement i-pod...But can we pay an extra and get the I-pod 5 ?

    No.. You get the same model as you turned in.
    If you have a 64 GB 4G the exchange price is $199
    Apple will only give yo a 10% discount if you trade in an old iPod and purchase a new one.
    Apple - Recycling Program for iPod and Mobile Phones

  • IPad air won't connect to Bluetooth speaker?

    My new iPad air will not connect to my Vizio Bluetooth speaker.  When I put both devices in discover mode, the speaker is listed on the iPad, but will not connect?  The speaker connects just fine to my iPhone, or to my older (original) iPad.  I have re-booted the iPad, and powered down(unplugged) the speaker, but no help. 

    Bluetooth on my iPad air won't find my android phone, but the phone has apparently paired with the iPad. They just won't talk. Same problem with my wife's iPad 4, won't discover anything at all! I know that Apple is known for not communicating with non Apple products but this is ridiculous. Any ideas? Thanks ;)

  • Ipad Air won't open in My Computer

    Hi,
    My Ipad Air won't open in My Computer on my PC. My Iphone and older Ipad open just fine, but my newer one won't. It shows up fine in Itunes.
    I'm trying to get on it to see about copying photos. My PC has, for some reason, converted a bunch of my photos to the .ithmb suffix and they won't open on my PC. This whole episode is baffling. Any help would be appriciated.

    Hello BHP11,
    Thank you for the details of the issue you are experiencing with importing photos from your iPad Air. 
    First, if the AutoPlay dialog box does not open, the following article suggests to check your settings:
    Import photos in Windows Vista or Windows 7
    Import photos or video from your device to your PC:
    Connect your iOS device to your computer. If the AutoPlay window appears, click "Import Pictures and Videos using Windows," then skip to step 4. If the "Import Pictures and Video" dialog appears, skip to step 4.
    If the AutoPlay dialog doesn't appear, you might need to check your settings.
    iOS: Import personal photos and videos from iOS devices to your computer
    http://support.apple.com/kb/HT4083
    If you are still not able to import photos, I recommend continuing with the following article:
    iOS: Unable to import photos to computer
    http://support.apple.com/kb/ts3195
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • My iPad Air won't let me watch videos I bought because it says my billing is wrong but it is not

    Hi my iPad Air won't let me play the videos I bought because it says my billing address is invalided but it is not, I think it's something to do with security code

    Not for free, no.  Well I guess there is.  Don't sync your phone.  We don't, but then we only use it for talking and taking photos which you can transfer using even a pretty old computer.
    Some people don't seem to need 10.7.  Discussion suggesting iOS6 will work with iTunes 10.6.3 for some phones - https://discussions.apple.com/thread/4324248

  • HT204409 Suddenly my ipad seems unable to connect to our wifi. All other devices are working normally. Have I accidentally done something or is it a fault with my ipad ?

    Suddenly my ipad is unable to connect to our wifi. It buffers all the time?
    All other devices are working normally. Is this a fault wityh my ipad or have I inadvertantly altered some setting?

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    iOS 6 Wifi Problems/Fixes
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • My apple Tv will not airplay, this is the 3rd one i have exchanged and my devices airplay just fine elsewhere, could there be a problem with the wifi even though all of the other functions are working fine?

    My apple Tv will not airplay, this is the 3rd one i have exchanged and my devices airplay just fine elsewhere, could there be a problem with the wifi even though all of the other functions are working fine?

    Hello there, AntRambo.
    The following Knowledge Base articles may provides some steps to go over for troubleshooting your issue:
    iOS and OS X: Recommended settings for Wi-Fi routers and access points
    http://support.apple.com/kb/HT4199
    And also the following:
    iOS: Troubleshooting AirPlay and AirPlay Mirroring
    http://support.apple.com/kb/TS4215
    Particularly but not exclusively of note:
    If the AirPlay icon doesn't appear
    Ensure that you have followed the steps in using AirPlay and AirPlay Mirroring.
    If you are still unable to see the AirPlay icon  , try one of the following steps:
    If trying to AirPlay, or AirPlay mirror, to your Apple TV, ensure that AirPlay is enabled on your Apple TV as well. You can enable or disable AirPlay on Apple TV in the AirPlay menu: Settings > AirPlay.
    Check Internet or network connectivity on all affected devices. Some content requires an Internet connection to authorize content playback. AirPlay capabilities may be limited if your network is not connected to the Internet.
    If attempting to use AirPlay from a third-party app or a website from your Safari app on your iOS device, confirm that the app or website is AirPlay compatible (refer to the developers of the app or website for additional information).
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro

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