My iPad and iPhone wont connect to my iTunes Library.

My iPad Air and iPhone 5s wont connect to my iTunes Library on my Macbook Pro.
Both will see the library and try to connect but as it reaches 1/4 of the way it stops.
If I turn off my iTunes Match on both devices, the full library loads on the iPhone only. I can go into the library and it will play. Does iTunes Match have to be turned off?
On the iPad, it shows the that shared library is connected to but it wont allow me to move off that screen. It freezes. I push the home button and it closes. I can reopen but it is no longer connected to the library. I cannot get further than this.
My Apple TV works perfectly connected to the same library.
I dont have more than 5000 songs in my library or more than 10 movies and 300 + episodes of TV series.
Any ideas to what could be causing the issue with the iPad?

Forgot to mention. Have tried obvious things like rbooting Mac and iPhone and iPad with no success

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IPad and iPhone wont connect to iTunes

Can anyone explain why my iPhone and iPad suddenly won't sync to my MacPro. They have both been syncing no problem until today. Using iTunes 10.6.1 and neither device appears in iTunes. However if you go into devices in preferences both products are listed. Tried to sync via WiFi and that failed also. However they do appear on the other Macs but I need them to sync to the MacPro. Went through the troubleshooting list on the Apple Support page, have tried different USB slots, cables etc but still can't connect. Hope someone can help. Thanks

Forgot to mention. Have tried obvious things like rbooting Mac and iPhone and iPad with no success

I get a message that my ipad and iphone cannot connect to the iTunes store. I have tried to sync books to my iPad and iphone and i get the message that I cannot connect to the iTunes store and thus cannot sync a book to my books app. Why?

I get a message that my ipad 2 and iphone 5 cannot connect to the itunes store when I try to sync a book to my book app. Although, when I click "store" both are able to access the itunes store. Why is this? Also I tried to open a book that was synced and a message that I did not have enough memory to load this book popped up--when I know that I have well over 40gb of memory left in my ipad and over 16gb left in my iphone. The message that I cannot connect to the itunes store is strange that it offers no option and I have to hit OK to get out and use my ipad or iphone.

Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and changing the date to a few months (or maybe a year or two) in the future and then re-trying

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If you trying to transfer documents via bluetooth between the iPad and iPhone then you can't as it's not supported - bluetooth on the iPad is aimed at devices such as headphones and keyboards. A full list of the supported bluetooth profiles is on this page http://support.apple.com/kb/HT3647

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I am using safari on my iPad to respond here. What problems are you having? Do you have a good wifi connection? Try a reset, hold the power button and home button until you see the apple then let go.

IPad and iPhone are not shown in iTunes

Hello!
Yesterday all works fine. I connected my iPad and iPhone to iTunes and they were synced. But now, they aren't displayed in iTunes.
I am using Lion and iTunes 10.4.
Furthermore, i noticed, iTunes doesn't start up by plugin my devices since i installed Lion. Is this normal?

Hey Medaxe,
In this link are some troubleshooting steps to get your iPad and iPhone to show up in iTunes again:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Welcome to Apple Support Communities!
Cheers,
Delgadoh

HT3819 I can use remote on my iPhone to connect with my iTunes library, but i can't connect to another computer using home sharing to access apple tv. I have used the same access ID and password that is used for the apple tv.

I can use the Remote app on my iphone to connect with my itunes library on my computer, but I can't connect to the Apple TV using home sharing with another computer in the house. I am using the same ID and password that the apple tv uses to connect with the other computer. Also how do I check what version of IOS that my iphone is using?

Version:
iOS Settings>General About (or it'll say when you hook it up to iTunes)
Are all the devices on the same physical network? I think you're saying all are set up using the same home sharing credentials.
If you've not done so restart all devices and your router.
If you can get any of the devices connected by ethernet to reduce the wifi burden that may help but to be honest I would not expect simply beoing on wifi to prevent devices/computers appearing in the list.
Does the other computer have any firewall or port blocking software running?

Since installing lion, my mac no longer recognises my external hardrive also my ipad and iphone no longer automatically start itunes.

since installing lion, i can lo longer go to "my imac" and find external hard drives and other devices i plug into a usb hub. my ipad and iphone don't automatically open itunes only iphoto. my external hardrive used to also load automatically, now it doesn't and when i plug it in i can't find it. need some help i have some importanr things i need to transfer.

Try repairing the disk with disk utility, take a look at this link, http://support.apple.com/kb/HT1782

TS1538 I have just installed Windows 8.1 and now my ipad and iphone are not recognised in iTunes, can anyone help?

Hi everyone,
This is my first post so if I've made any mistakes please forgive me. I have recently upgraded from Windows 7 Ultimate to Windows 8.1 Professional however, now my iPad and iPhone are not recognised in iTunes. I have checked Device Manager and the iPad is listed, I also asked it to update the driver but it informed me that I have the most up to date version. Can anyone help please?

Hi Skydiver119,
Many thanks for your prompt reply however, I found this post and it worked perfectly. I hope it helps other users.
Plug your Ipad USB cable into USB port.
Go to your Control Panel, click Hardware and Sound, then click Device Manager.
Click on Portable Devices, and you should see Apple Ipad shown (or whatever apple device your using).
Right-click the Apple Device your using, and choose Update Driver Software..
Click "Browse my computer for driver software."
Click "Let me pick from a list of device drivers on my computer."
Click the Have Disk button. (If the Have Disk option is not present, choose a device category such as Mobile Phone or Storage Device if listed, and click next. The Have Disk button should then appear.)
In the "Install from Disk" dialog, click the Browse button.
Use this window to navigate to the following folder:
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
Double-click the "usbaapl" file. (This file will be called "usbaapl64" if you have a 64-bit version of Windows. If you don't see "usbaapl64" here, or if there is no Drivers folder, look in C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers. instead).
Click OK in the "Install from Disk" dialog.
Click Next and finish the driver-installation steps. Open iTunes to verify that the device is recognized properly.

HT1937 iPad and iPhone wont sync

A while ago my computer wiped my iTunes and renamed it iTunes 1. I somehow managed to get some music back but it was from every single song that I had ever put on the computer and not some of my purchases.
I've been using my iPhone ever since pretty much ignoring my laptop but I've now bought an iPad which I need to put all my songs and videos onto that should be on my laptop. However, my computer connects with my phone but wont transfer my purchases onto the iTunes. It also picks up the iPad but won't put any songs, videos, photos, apps or anything that I previously had on my account.
Anyone got any suggestions on how to fix it?

In order to transfer iTunes content from your computer to your iPad, the content must be in your iTunes library.
With the iPhone connected and without syncing, at the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPhone.
You must manually make your selections under the various tabs for your iPad sync preferences with iTunes followed by a sync.

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For Mac > http://support.apple.com/kb/ts1591

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Please help! I have an Airport Extreme (model A1143) as my router, and I have several devices connected to it wirelessly and wired. I have my Macbook, Macbook Pro, iPad 1, iPhone 4S, HTC Thunderbolt, Cannon wireless printer, and Apple TV (gen 1) connected wirelessly. I have my PS3, an external hard drive and DirecTV connected via ethernet cable (but sometimes my PS3 is also connected wirelessly).
I began to notice a few months back that my wireless printer had connection errors and could not print. And I noticed soon after that, from time to time, the internet connection on my Macbook and iPad was extremely slow, to the point that I could not surf the web. I tried several different printers before realizing that this problem was happening only when I had my PS3 turned on. I tried both PS3 wirelessly and wired, but the problem persisted. I figured it was a problem with the PS3, so I just made sure that PS3 is off when I need to use the wireless in the house. But I recently bought an ATV (gen 1) and also noticed the same problem when it was connected to the Airport Extreme (wirelessly) - i.e., Ican't print, and my internet is super super slow on macbook, ipad, etc.
So, it must be that my Airport Extreme is the problem, not the PS3 or the ATV. Is there anything I can do to fix this (i.e., some setting that has to be changed)? Or do you think that my Extreme is just dying out on me and it's time for a replacement (I bought it about 5 years ago)?

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My iPhone 5 is not connecting to my iPad by bluetooth. I have reset both and and have the hotspot turned on. The phone does not even list the iPad and just sits there and spins looking for devices. The iPad has the phone listed but says "connection unsuccessful, make sure Linda's iPhone is on and in range" which it is. Anything else I can do?

Sorry you can't connect your iphone and ipad via bluetooth, however you can connect via hotspot.
bluetooth supported files http://support.apple.com/kb/ht3647
about hotspot http://support.apple.com/kb/HT4517
troubleshooting hotspot http://support.apple.com/kb/TS2756

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Hi, This weekend I have not been able to connect my IPad or IPhone to my BT broadband but my laptop connects so I don't think its my broadband, can anyone help?

Try the following:
1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings
3. Reset iPad; hold the Sleep and Home button down until you see the Apple Logo

I have forgotten my password on my ipad and it wont connect to my laptop

hi,
i have have forgotten my password on my ipad and am unable to acces it. i have connected my ipad to my laptop yet it dosent connect and dosent show that it is charging. a messgae comes up on the screen saying that to restore the ipad i need to get past the lock screen, yet cant as i have forgotten my password!
someone help urgently!!
thanks

iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

My iPad and iPhone wont connect to my iTunes Library.

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