My iPad cannot get an app or even search for one, why?

I just bought the iPad yesterday. I also own an iPhone 4s. I successfully received three game apps. But now when I search the apps store, it just shows the Spinningwheel. Puzzled by this, I went to settings. I tapped the iTunes and App Store button and then my iPad locked.

If the iPad is frozen then try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

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