My iPad connects to home wifi network, but won't acces Internet

I have tried everything and sometimes during the day it connects and updates apps but when I want to use it any app conects to internet...
I have restarted the network several times, every time it connects to router but not to Internet...

Hi sagilet,
If you are having WiFi or Internet issues with your iPad, you may find the troubleshooting in the following article helpful:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Regards,
- Brenden

Similar Messages

  • TS1398 my ipad is connected to my wifi network but won,t connect to the internet, i have tried resetting network settings but it still won't work.

    my i pad is connected to my wifi network bt won't connect to the internet I have tried resetting network connections. it will connect to the internet from my phone hot spot

    Try restarting your WiFi router by removing power to it for 30 seconds.

  • IPhone connects to secured WiFi network, but can't access Internet

    Problem: iPhone connects to my secured home WiFi network, shows WiFi strength bars at top of screen, displays checkmark, lock, power, and blue arrow on WiFi Networks screen; however, cannot access Internet, iTunes store, stocks, Weather or anything else.
    Tests I've run:
    1. iPhone itself:
    ---DCHP:
    IP Address = 192.168.2.102 (within range automatically allocated by LinkSys router--see below)
    Subnet Mask = 255.255.255.0 (as per LinkSys router)
    Router = 192.168.2.1 (as per LinkSys router)
    DNS = 192.168.2.1 (confirmed by Apple as a valid DNS address given the above information)
    Tests:
    *Forget Network and rejoin--Failed to connect to Internet
    *Forget Network, reboot iPhone, and rejoin--Failed to connect to Internet
    *Reset Netowrk Settings and rejoin--Failed to connect to Internet
    *Reset All Settings and rejoin--Failed to connect to Internet
    *Deleted DNS entry--Failed to connect to Internet
    *Connect to Apple Store unsecured network--Success
    *Complete reset of iPhone at Apple Store:
    **Brought home, made no calls, did not sync with iTunes, did not reenter any info deleted by complete reset, joined network--Failed to connect to Internet
    **Synced data previously saved to iTunes, rejoined network--Failed to connect to Internet
    2. LinkSys router WRT310N:
    Tests:
    *Updated Router firmware--iPhone failed to connect to Internet
    *Entered a Static IP address on both router and iPhone--iPhone failed to connect to Internet
    *Reserved an IP within range automatically allocated by LinkSys router--iPhone failed to connect to Internet
    *Reserved an IP outside range automatically allocated by LinkSys router--iPhone failed to connect to Internet
    *Forced MAC filtering to use iPhone WiFi Address--iPhone failed to connect to Internet
    *Disabled all MAC filtering--iPhone failed to connect to Internet
    *Changed security settings:
    **No Security--Success
    **WAP Personal (AES)--iPhone failed to connect to Internet
    **WAP Personal 2 (auto selection AES or TKIP)--iPhone failed to connect to Internet
    **WAP Personal 2 (forced AES)--iPhone failed to connect to Internet
    **WAP Personal 2 (forced TKIP)--iPhone failed to connect to Internet
    *Changed security WAP Password/Passphrase:
    **10 characters (alpha numeric)--iPhone failed to connect to Internet
    **12 characters (alpha numeric)--iPhone failed to connect to Internet
    **10 characters (alpha numeric/ Uppercase alpha)--iPhone failed to connect to Internet
    **10 characters (alpha numeric/ Lowercase alpha)--iPhone failed to connect to Internet
    **10 characters (all numeric)--iPhone failed to connect to Internet
    *Set router to Mixed Wireless N/G/B Network Mode--iPhone failed to connect to Internet
    *Changed network radio band from Auto to Wide to Standard--iPhone failed to connect to Internet each time
    *Set router to Wireless G Only Network Mode--iPhone failed to connect to Internet
    *Changed Router IP address from 198.168.2.1 to 198.168.1.1 (LinkSys default)--iPhone failed to connect to Internet
    3. Microsoft router MN-500:
    Tried this old router (the one I used before purchasing the LinkSys). It is an old (circa 2002) Wireless B base station with WEP Security. The iPhone was never able to connect to the Internet using various settings, many of which were duplicates of the LinkSys tests above.
    On both routers my wife's Dell laptop and my HP printer connect without incident, using the same network/security settings.
    I have always been able to connect to various unsecured WiFi networks; I have never been able to connect to a secure WiFi network (although the only one I've really tried has been my own).
    I am at a loss as to what to do next. Any suggestions?

    SUCCESS!!!!!
    I visited my brother-in-law yesterday and attempted to connect with his secure network. By sheer luck, he is using the exact same model LinkSys router. My iPhone connected first time--so the iPhone was eliminated as a source of the problem.
    I didn't do a lot of troubleshooting at his house, but I did notice that his network was set for both dynamic DHCP and dynamic DNS. I know that either or both of Windstream (my ISP) and my broadband modem requires a pair of static DNS addresses.
    Sure enough, delving real deep into Windstream's support site, I discovered a LinkSys router DNS help page, specifying how to set static DNS addresses in LinkSys routers. I then accessed my router, enterd the known static addresses, saved the router settings, then rebooted the iPhone and connected to the network.
    SUCCESS!!!
    Thanks to Jane, who suggested it was an ISP issue, Jason, and all at Apple support. dumonj, I'll email you directly. Try this suggestion and see if it helps.

  • Iphone connects to secured wifi network but cant surf the internet

    I am trying to connect to the wifi at the office, it's a 64 bit WEP secured network (I enter a 10 character hex key). The Iphone connects to the network and is assigned a valid IP address. But when I try www.google.com or 64.233.167.99 for example, it fails with 'Safari could not open the page because the server stopped responding'.
    It all works fine at home on my non secured wifi network.
    Please, can someone help? Thanks.

    Are you 100% sure the WiFi at your work has access to get out...and also, I assume they know you are getting on it. Not sure what type of office you are at (eg: large business with network support/admin or at a small office where you or somebody right there set it up).
    But if large office with network admin...could be they locked it down with MacAddresses as well.

  • My iPad2 no longer connects to my home wifi network but there is no problem connecting to other saved wifi networks. Currently using iOS8.0.2. with storage capacity of 12.2Gb but only 147Mb free. Disconnecting the router and rebooting the iPad worked

    My iPad2 no longer connects to my home wifi network but there is no problem connecting to other saved wifi networks. Currently using iOS8.0.2. with storage capacity of 12.2Gb but only 147Mb free. Disconnecting the router and rebooting the iPad worked briefly as a temporary fix but not anymore

    You could try this
    Temporarily disable security on your home network
    See if the iPad connects
    If it does then reset the security - with the same or different password

  • My macbook is connecting to a wifi network, but my ipad in the same room does not recognize it.

    my macbook is connecting to a wifi network, but my ipad in the same room does not recognize it.  I have reset the ipad settings, etc.  Any ideas?

    Try a restart of your entire system. Shut down both your modem and your router if they are two separate devices. Then restart each item one at a time with about three minutes between each device.
    Also reset the iPad by pressing and holding the Start and Home keys together, ignoring there'd slider until the Apple logo appears.

  • I'm having trouble with back to my MAC.  I had everything working on my home wifi network but now I am at my daughter's house and trying to connect via a verizon hotspot wifi connection.  I'm wondering if the Verizon hookup is a problem.

    I'm having trouble with back to my MAC.  I had everything working on my home wifi network but now I am at my daughter's house and trying to connect via a verizon hotspot wifi connection.  I'm wondering if the Verizon hookup is a problem.

    I finally figured it out.  Needed to update her Airport firmware and allow guest access, and also changed Sharing preferences to Allow Access for All Users.

  • My iphone5(ios 8.1) is not connecting to my home wifi network but connects to office wifi. This problem is only after updating 8.1

    My iphone5(ios 8.1) is not connecting to my home wifi network but connects to office wifi. This problem is only after updating 8.1I have already done "Reset Network many times. I have switched off and on my router multiple times. No luck.

    Hi vpraghu,
    If you are having an issue with connecting to a Wi-Fi network with your iPhone, I would suggest that you troubleshoot using the steps in this article - 
    iOS: Troubleshooting Wi-Fi networks and connections - Apple Support
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • FaceTime won't work on my MacBook pro unless I tether it through my iPhone - FaceTime works great on my phone through the home wifi network but never connects on the MacBook anyone got any ideas

    FaceTime won't work on my MacBook pro unless I tether it through my iPhone - FaceTime works great on my phone through the home wifi network but never connects on the MacBook anyone got any ideas

    Hey mwe1978,
    I understand that you are having issues with FaceTime on your MacBook. In my experience, the following article may provide best troubleshooting practices, and lead to a resolution:
    FaceTime for Mac: Troubleshooting FaceTime
    http://support.apple.com/kb/TS4185
    With FaceTime for Mac you can place and receive video calls to users of FaceTime on supported devices. Learn the system requirements for FaceTime for Mac and basic troubleshooting steps to resolve FaceTime for Mac activation and usage issues.
    Thanks,
    Matt M.

  • My Apple Tv is connecting to the Wifi network but is not connect to the internet.  So when I look for it on my Airplay it doesn't come up.  I have 3 other ones already working on the network and they are all fine.

    My apple TV is finding and connecting to the Wifi network but then says it is not connected to the internet and then I cannot find it on the iPad through airplay.  I don't want it connected to the internet (as in www.) because for the use I have I only need to use the Apple tvs locally in a sports hall as scoreboards.  I have 3 others working on the same router and they are working fine (as of yesterday)
    On my screen I see (obviously not written like this)
    network connect- yes
    signal strength- fine
    Ip address- fine
    DCN- fine
    Activation- Failed
    This is the only negative I can find and the statement that the Apple TV has connected to the wifi but is not connected to the internet.
    Where has it gone wrong for me. Please help

    It is not properly connected to the network.
    Make sure location is set correctly
    DNS should be on auto (settings - general - network)
    Try ethernet
    Signal strength on device won't account for issues, you would need a network report from istumbler, netstumbler or similar. This will show accurate signal strength along with noise and nearby networks

  • I am able to connect to my wifi network but am not able to connect to other computers on my network

    I am able to connect to my wifi network but am not able to connect to other computers on my network. I have installed windows 7 on parallels desktop, from windows i am able to access my network computers. But from Mac i can only access internet but not network computers Please help

    Ok, well if you're sure that there are shared folders on your PC's, then try this:
    Click somewhere on desktop, so you're in finder > Go > Connect to Server (shortcut to all of this is Command + K) then type in: smb://ipaddresshere
    eg:
    smb://192.168.1.7
    Then either connect as guest, or login with the PC's (not your mac's) username & password.

  • My mini is connected to the wifi network, but is not able to connect to the working internet... can anybody help, please?

    my mini is connected to the wifi network, but is not able to connect to the working internet... can anybody help, please?

    192 is local address within your network.
    Unless the adddress is of a server that can reolve URL names to ip addresses you wont be able to load an external web page.
    You can check what it should be by checking your router status page.
    Or if you have an iOS device check under settings, W-Fi, select the network your attched to, then see what is next to DNS.
    DG

  • It says im connected t a wifi network but when i go to safari it says im offline, it says im connected t a wifi network but when i go to safari it says im offline

    it says im connected to a wifi network but when i go to safari it tells meim offline

    Despite the WiFi sign you may not really be connected to your WiFi network.
    Your router may not have given your iPod a valid IP address. To check on this go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address shown starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
    Sometimes the fix for this can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
    If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

  • My ipod touch 4th gen shows that it is connected to a wifi network but when i try to browse safari it doesnt work.please help me out.

    My ipod touch 4th gen shows that it is connected to a wifi network but when i try to browse safari it doesnt work.please help me out.
    I am using wifi from a mobile by using the tethering option.

    Hi there amalrockzz,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS1398
    Follow these steps to troubleshoot the above issues:
    Be sure you're in range of your Wi-Fi router (access point).
    Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
    Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
    Restart your iOS device.
    Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
    Tap  and Forget this Network.
    Try to connect to your desired Wi-Fi network.
    Note: You may need to enter your Wi-Fi password again if your network requires one.
    Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
    Update your device to the latest version of software.
    Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
    Unable to access the Internet while connected to Wi-Fi
    If you're using a public or commercial network, you may need to log in or subscribe.
    Check to see if you have a self-assigned IP address:
    Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected and tap .
    If your IP address is 169.254.xxx.xxx, you may not be able to access the Internet.
    If you do not have a self-assigned IP address, see if other Wi-Fi devices on your network have Internet access.
    If they do not, consult with your network administrator or ISP for further assistance.
    If they do, reset network settings on your device by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
    previously connected Wi-Fi networks and passwords
    recently used Bluetooth accessories
    VPN and APN settings
    Additional Information
    Find information on connecting to a Wi-Fi network.
    Some third-party routers may not be compatible with all iOS devices, even after updating to the latest firmware. If your iOS devices can successfully connect to other Wi-Fi networks, contact your router's manufacturer to ensure that your router is compatible with your iOS device.
    See recommended settings for configuring your Wi-Fi router for use with iOS devices.
    -Griff W. 

  • The name of my wireless network in the form of my modem router is not read from the iPhone, while the first era.Il my ipad does not read the network but I surf the internet. Why? What can I do?

    The name of my wireless network in the form of my modem router is not read from the iPhone, while the first era.Il my ipad does not read the network but I surf the internet. Why? What can I do?

    Can I use this DIR-635 to extend the WiFi network of the "Belgacom" WiFi?
    To answer this question correctly, a user would need to have a DIR-635 router connected by Ethernet to a Belgacom router.
    If you think about it, the chances of another user who has these two same devices configured this way and also being on an Apple support forum to see your post are about zero.
    The following might work, but you will not know until you try.
    Configure the DIR-635 to provide a wireless network that uses the exact same wireless network name, exact same wireless security and exact same password as the Belgacom wireless router. Make sure that the DIR-635 is configured in Bridge Mode.
    Can I purchase and set-up an Apple Airport Express or Apple Airport Extreme on my level 1 (the ethernet cable running from level 2 to level 1 could plug-into either of those)
    The AirPort Express or AirPort Extreme would need to be configured exactly the same way as mentioned above.
    (What is the difference in the 2 -- one is about twice the price of the other…)
    http://www.apple.com/wifi/

Maybe you are looking for

  • I need help installing a new hard drive in a MacBook

    I have a MacBook white 13" and need to replace the hard drive, however, I am having problems replacing the drive, what a difference with a Lenovo or HP laptops, it is real easy. I hope this has change in Apple later models. I checked a video from OWC

  • Merge files in Portfolio into single PDF, preserving order

    Hello, I am using Acrobat X. I have ordered a large number of files in a PDF portfolio into a desired sequence. Now, to make it easy to print the collection, I would like to merge them into a single PDF. When I use Create>Combine Files into a Single

  • OHD description change in other language limited to few characters

    I created a OHD , given description in Englis logon language But the description of my OHD is not displayed when i logged in NL ( Dutch language ). So i tried to maintain the same english texts in Dutch ( as per the requirement ). Next to the technic

  • In T code CV02N to add work station application MS Power point

    Hello, I want to add MS power point presentation work station application in T code CV02N. I have configured data carrier type and trying to configur workstation application in network but don't know what to put for below fields 1.Path with program n

  • How to Configure the Clustering in WL  6.0

    Describe the procedure of How to configure the Clustering in Weblogic-6.0 with all Possibilities.