My iPad crashed!  I tried a soft boot but didn't work.  Stuck on black screen with apple logo!!!

How can I fix an iPad crash???  I have tried to reboot but only get a black screen with the apple logo.  I need help!!!

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. If you did not do step 4 properly, start all over again.

Similar Messages

  • 4s bricked after trying new update, stuck with black screen with apple logo how can i fix this

    Update bricked my 4s
    phone , stuck with black screen with apple logo .. 
    how can I fix this

    Greetings r1042,
    Welcome to the Apple Support Communities!
    I understand that your iPhone is not booting up past the Apple logo. In this situation, I would recommend working through the troubleshooting steps located in the attached article.
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    If your device gets stuck during startup
    When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
    Make sure that you have iTunes 12 or later on your computer.
    Put your device in recovery mode.
    When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
    Have a great day,
    Joe

  • Ipad mini stuck on white screen with apple logo

    I have a new iPad mini. only had it 2 weeks. used it this morning everything was fine. pluged in to charge, when I came back it is stuck on white screen with apple logo. I tried to reboot. that did not work. please help.

    Have you tried resetting your iPad?
    Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
    No data will be lost.

  • I have snow leopard installed as an OS.  When trying to reboot a MacBook Pro I am getting stuck on grey screen with apple logo and rotating symbol.  What can I do?

    I have snow leopard installed as an OS.  When trying to reboot a MacBook Pro I am getting stuck on grey screen with apple logo and rotating symbol.  What can I do?

    Maybe this might help.
    http://support.apple.com/kb/TS2570

  • Computer doesn't boot, stuck in white screen with Apple logo

    I got a friend that has a MacBook 2.0GHz, Black. The computer had some sort of problem so he took out the HD and placed it into another computer (MacBook 2.2GHz, Black). For some reason whenever the computer boots, it gets stuck in the white screen with the gray Apple logo, and shows up a bar, as if it's loading some sort of firmware update. It never advances, and it doesn't go thru.
    If he takes the same HD and puts it into an enclosure, first it would take a while to mount in another computer, and afterwards it would give some errors, but now it doesn't even load.
    Before he had the issue with his original computer everything was working fine, and there was no update going on when the computer got broken. The problem that that computer has isn't related to the HD.

    If you have physically removed the drive and connected it to another computer and it "took a while to mount" then it sounds like the drive itself is failing. Hopefully he maintains backups.
    Boot the MacBook in "verbose" mode (press and hold down option+v while powering up)
    http://support.apple.com/kb/HT1492
    In this mode you will see all the boot messages scroll by instead of the typical white screen with Apple logo. You will likely be able to see messages indicating what the computer is trying to do -- for example messages indicating that having failures or retrying to read the hard drive.
    The access arms on hard drives have to be precisely located above the "tracks" on the disk in order to read data. As the drive ages & wears, the accuracy of the arms can become sloppy, causing the read/write head to no longer be precisely located over a track. This results in failure to read correctly. Most drives have a useful life of about 5 years -- after which the failure rate will go up substantially. Fortunately, replacement hard drives are cheap.

  • IPhone OS 2.0 at Black Screen with Apple Logo, Apps crash and not run

    Apple Support: Do not delete this. I am complying with your requests. According to your T&C, I must state my problems in question form to ask the community or your teams for help in a constructive way. I believe my original post was only playfully negative, but since I am complying now, I would expect that you do not delete this, otherwise you're simplying just trying to put spin on a buggy release. PLEASE HELP. I have not heard back from Feedback, and phone support continually says to RESTORE the phone, which only solves these problems for a few hours.
    1) My iPhone OS 2.0 is very slow, even with a virgin restore with no apps or synchronized content.
    2) My iPhone OS 2.0 reboots at random times.
    3) My PURCHASED applications crash randomly, under unreproducible conditions.
    4) Free applications crash randomly.
    5) My iPhone OS 2.0 will not boot after an irregular interval of reboots, showing only the black screen with the apple logo. Letting this sit for 8 hours simply drains the battery until it goes pitch black. POWER+DOWN_ARROW and an iTunes restore is the only way to recover. This process takes hours to complete.
    I have gone several days without a working phone while away from the iTunes at home to restore my contacts and other data vital to the operation of my business, not to mention a phone that actually works to make and receive calls.
    As stated in the previous post, I'm a loyal Apple customer, and have spent considerable time evangelizing the brand, and have spent hundreds of thousands of dollars by purchasing Apple laptops instead of Dell.
    Can you please tell me how to solve this? If there is no firmware problem, please give me a real solution to fix this. I am not the only one with this problem.
    Thank you in advance,
    Kevin

    Many of us have this problem. I've had it several times now.
    The only way to fix it, is to restore the iPhone.
    I know it seems like it wont boot, or wont do anything, but it will... just do this.
    Start Itunes. Turn off the iPhone, now put it in the dock or plug it into the USB cable, WHILE holding the top button on the phone down. Keep holding it down. It will then show a connect cable icon on the phone. It should show up in iTunes at this point. Proceed to restore the phone per screen instructions.
    Once its back up and booting and working etc...
    MAKE SURE... you DO NOT... install any application or delete any application on your iphone. IF you dare do so.... MAKE ABSOLUTELY certain you do not do ANYTHING at the same time. That means NEVER DL an app from itunes store on your phone, and while it is installing, ... avoid clicking on anything, touching the phone, starting a different app, going back to the itunes store...
    In other words... If you try to multitask... it causes some weird bug.

  • Mbpr won't boot up, stuck on white screen with apple logo when I turn it on

    This morning I noticed the apple logo on the outer shell of my mac was lit up, I thought this was very odd because the lid was closed and like all laptops when thier lids are shut the display ect. are supposed to switch off/go to standby?
    Anyway I quickly opened the lid of my laptop to find that iconic white boot up screen with the grey apple logo and the small spinning loading circle under it
    I've waited nearly 5 hours and tried multiple thing like booting up in safe mode, single user mode, and evan reinstalling OS X mavericks somebody help me please

    Read this article... It recommended something you did already but there are other troubleshooting tips I'm not sure you've tried.
    http://support.apple.com/kb/TS2570
    If none works, then a trip to the Apple Store is needed. It's most likely a hardware issue that you yourself cannot resolve.

  • Ipad 4 updating to ios 8.1 - stuck on black screen with logo no progress bar

    So, I downloaded the update for 8.1 on my ipad 4 and trying to install it and I notice it is just the black screen with apple logo. There is no progress bar. Occasionally the ipad screen shuts itself off and then back on. It almost seems like it is working but without a progress bar. Though, I am worried as it has been about an hour or so now and I do not have the slightest clue what is going on.

    It appears that the download might be corrupt. But try resetting the iPad and it might resume the download and install of the IOS. Hold down on the sleep and home buttons at the same time until the Apple logo appears on the screen, when the device restarts, maybe the update will resume.
    However, if you continue to experience what you are experiencing, try restoring using recovery mode.
    If you can't update or restore your iPhone, iPad, or iPod touch

  • MacBook will not start. I have restarted with original CD. I have used Utilities and "no problem" with hard drive. I have reset PRAM. I have tried safe boot. Nothing is work. Gray screen with Apple logo and rotating wheel. Thanks for any suggestions!

    MacBook will not start. I have restarted with original CD. I have used Utilities and "no problem" with hard drive. I have reset PRAM. I have tried safe boot. Nothing is work. Gray screen with Apple logo and rotating wheel. Thanks for any suggestions!

    Snow Leopard is a Mac OS X version. You say that it's the version you have in your Mac (10.6.8). Do a back up of your files, format the hard drive (using Disk Utility) and reinstall again

  • IMac G5 boots to gray screen with Apple logo only

    iMac G5 boots to gray screen with apple logo only.
    What I've tried:
    Won't boot to safe mode.
    Reset PRAM several times.
    Won't boot to install disk with "C" depressed at startup.
    Will boot to screen showing HD and arrow buttons when "alt" depressed at startup. But clicking HD icon and proceed arrow just goes back to the gray screen with apple logo. Note the HD icon has a blue "x" symbol.
    With install disc in, will boot with "alt" depressed at startup to three icons, HD, install disc, and apple hardware test. Both HD and install disc icons have the blue "x" symbol and won't run. BUT the apple hardware test icon doesn't have a blue "x" and runs. Extended test says all hardware OK.
    Finally, startup in single user mode with "apple-s" depressed goes to a non-gui white text (UNIX core?) which gives blocks of repetitive text starting "unresolved kernal trap (cpu0)...(lots of date)...latest crash.....backtrace:" My rough guide to the Mac gives me text to enter at that point but I can't input to the screen.
    That's where I'm stuck.

    You're encountering a kernel panic.
    [I got a black screen telling me I had to reboot in many languages, what was it?|http://www.dslreports.com/faq/4970] Also has detailed description of what happens during a KP.
    [Apple docs: What's a kernel panic? (Mac OS X)|http://docs.info.apple.com/article.html?artnum=106227]
    [Topic : kmosx: Kernel Panics? Don't panic too !|http://discussions.apple.com/thread.jspa?threadID=121923]
    [X-Lab: Resolving Kernel Panics|http://www.thexlab.com/faqs/kernelpanics.html]
    [Tutorial: Avoiding and eliminating Kernel panics|http://www.macfixit.com/article.php?story=20060911080447777]
    [Tutorial: An introduction to reading Mac OS X crash reports|http://www.macfixit.com/article.php?story=20060309075929717]
    [12-Step Program to Isolate Freezes and/or Kernel Panics|http://macosg.com/group/viewtopic.php?t=800]
    [Texas Mac Man's post on kernel panics|http://discussions.apple.com/thread.jspa?threadID=1723768&tstart=0]
    These are often attributed to hardware problems though they can also be due to corruption of software. Since you're also encountering it with your DVD I'd tend more towards the former. Your computer seems to be passing the early stage POST tests for RAM. Apple Hardware Test also seems to be passing but [X-Lab: The Apple Hardware Test|http://www.thexlab.com/faqs/aht.html] document recommends using this in loop mode to test for intermittent problems.
    Sometimes the crash logs (all the error messages you are seeing) contain information about the problem, but there's an art to reading those.

  • I disconnected my iPad unconsciously while it was updating ios 7.0.4 and it just stuck on that screen showing apple logo and a loading bar that just won't move on what to do now ????

    I disconnected my iPad unconsciously while it was updating ios 7.0.4 and it just stuck on that screen showing apple logo and a loading bar that just won't move on what to do now ????

    It's not uncommon for it to not work the first time and sometimes, you have to try it a few times. Turn off your antivirus software and your firewall while you are trying to restore the iPad. Enable them again after you restore.
    If that still won't work, post back with detailed information as to what exactly does happen as you go through the process.

  • I was updating my ipad 2 and got it disconnected and its not responding,giving a blank screen with apple logo. when i connect it to itunes then it is giving an error that enter your passcode but the screen is blank how can enter my passcode?

    I was updating my ipad 2 and got it disconnected and its not responding,giving a blank screen with apple logo. when i connect it to itunes then it is giving an error that enter your passcode but the screen is blank how can enter my passcode?

    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
     Cheers, Tom

  • When turning on my mac book pro it displays a screen with apple logo and begins loading a loading bar, after this continues to show loading circle however has been like this all day still no different. Tried turning it on and off however still same!

    When turning on my mac book pro it displays a screen with apple logo and begins loading a loading bar, after this continues to show loading circle however has been like this all day still no different. Tried turning it on and off however still same!

    ... then run Disk Utility, Repair Disk.
    Also:
    Resolve startup issues and perform disk maintenance with Disk ...
    Mac troubleshooting FAQ: start-up woes
    How To Fix Common Mac Startup Problems
    Mac Stalls on Gray Screen at Startup - Troubleshooting Mac Startup ...

  • White screen with Apple logo/ not booting

    I recently tried to install the software for the "Flip" video camcorder and upon restarting my computer after installation, my computer is stuck on the white screen with Apple Logo, 'thinking" wheel spinning, and fans going full blast. I tried forcing a stop with turning computer off by holding power button in the back until system powered off. When I started the computer back up, it did the same thing.
    What is the likely problem and how do I fix this. I bought the computer used and do not have the OS X software that comes with the computer originally.

    You really need those discs. You can either buy a BLACK retail version of Leopard and use that or you can call Apple at 800-767-2775 and for a nominal fee they will send you the proper discs for your model. You will need the serial number, which you can find on the bottom of the foot of your computer. Do not buy any grey discs, they are machine specific and will not work on yours. In the meantime, try starting by resetting the PRAM and the SMU
    1. Shut down the computer.
    2. Unplug the computer's power cord.
    3. Press and hold the power button for 5 seconds.
    4. Release the power button.
    5. Attach the computers power cable.
    6. Press the power button to turn on the computer.
    You need to make sure also, that the software that comes with your Flip is compatible with the OS version you are running.
    Let us know how you make out,

  • HT6058 I tried to download tI tried to download iOS 7.0.4 and have been stuck on a screen with iTunes logo and up arrow ahe iOS 7.0.4 and have been stuck on a screen with iTunes logo and up arrow and picture of charger plug.  It has been this way for 2 ho

    I tried to download tI tried to download iOS 7.0.4 and have been stuck on a screen with iTunes logo and up arrow and a picture of charger plug.  It has been this way for 2 hours.  Help??

    doreen329 wrote:
    ... have been stuck on a screen with iTunes logo and up arrow and a picture of charger plug. .
    Your Device is in Recovery Mode and needs to be connected to the Computer you Usually Sync with.
    Once the Device is asking to be Restored with iTunes... it is too late to save anything...
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps..
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

Maybe you are looking for

  • IPod appears on Desktop - enable disk use checked, greyed-out

    Each of my daughters has a video iPod-- The "white" one - about 11 months old, now appears on the desktop when connected. iTunes opens, but the choice "enable disk use" is greyed-out, i.e. I cannot un-check this, and each time the iPod icon appears o

  • Between function in Case statement

    Depending on what the @pintSelectType is equal to I must use either Clm.InjuryDate BETWEEN @pdteFrom AND @pdteTo or Clm.ReceivedDate BETWEEN @pdteFrom AND @pdteTo but this does not work in the Where clause: AND CASE @pintSelectType  WHEN = 1 THEN (Cl

  • Restricting Purchase order for a particular material type

    Hi All, How do I restrict a purchase order document type to be created for a particular material type. For eample PO document type NB should allow to create for materials with the material type ROH only and restrict the other material types by issuin

  • New GL Activation

    Hi experts We are using R/3 4.6C and will upgrade to ERP 6.0. I have several questions about New-GL. Could you kindly answer these? 1, If new-GL is activated right after upgrade and no migration from classic table to New GL table is conducted, can we

  • DeviceManager, simple but I have problem (Please helllp)

    I'm trying to capture live stream from my pc camera (Intel(r) PC CS120) but capturedevicemanager returns null, here is one of my try RGBFormat rgbFormat = new RGBFormat(); CaptureDeviceInfo cdi; cdi = CaptureDeviceManager.getDevice("Intel(r) PC Camer