My iPad downloaded ios 8 and all I get is an unresponsive black screen with the logo. And when I reset it it goes to the page where it says hello in a bunch of languages then I try to configure it and my screen once again goes black. HELP!
My iPad downloaded ios 8 and all I get is an unresponsive black screen with the logo. And when I reset it it goes to the page where it says hello in a bunch of languages then I try to configure it and my screen once again goes black. HELP!
Hello Lesliegrande,
Thanks for using Apple Support Communities.
Please follow the troubleshooting in the article below to help resolve this issue where you are unable to update your iOS device.
If you can't update or restore your iPhone, iPad, or iPod touch
Take care,
Alex H.
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Hi, I’ve recently bought an iPad2 and can’t get connected with AppStore or iTunes, when I tap on these icons a grey page pops up saying is loading but never opens the page, no failure message is displayed, it just keep saying is loading.
Apparently it is not an issue with wifi since Safari, You Tube and Maps work well, I’ve tried some of the tips, e.g. log off/on my Id, change password but no one worked.
Your help will be highly appreciated.
Thank you.
Luis.Try a reset. Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo. Ignore the red slider.
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I once had a sync problem that turned out to be that a specific photo was corrupted and impeded the process from continuing. Try to see if it gets stuck at a specific photo, then delete just that one.
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First, try a system reset although I can't give you any confidence. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
I download an app. But doesn't show up on my homepage. I go to download it again from the cloud and all I get is a message saying "you already download this application so you will be able to redownload the app free of charge" I press ok. Still don't have it
What is the app? What "homepage" do you mean?
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Help! Took mac to store today as DVD stuck in drive- 3 hour round trip!!! Told it was fixed and it now won't even switch on :( I press the on button and all I get is a continuos loading symbol and then it shuts down . Worse state than it was before :( :( not happy at all and not well enough to travel to get it fixed (my mum went today) anyone got any ideas please???
Oh ok - Thankyou for that. I will be ringing them tomorrow and I will not be happy ! And I'm hoping they can suggest what I'm suppose to do about getting it back to them as I can't take it in myself. SO so angry!!! Does people getting it back in a worse state happen often? :| do read these discussion boards? I hope they do!!!
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I am having problems with my macbook pro and the dock. About every fourth time I start the computer, the dock flashes on and off, then goes completely off and all I get is the spinning ball with brief moments of the cursor. But the computer locks up.
Do you have Parallels installed by any chance? There is a known problem that causes symptoms similar to this. You do not need to actually be running Parallels at the time and nothing in ActivityMonitor would point to Parallels. An update corrects the problem:
http://kb.parallels.com/111541 -
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Your iTunes is up-to-date, you've tried closing and re-opening iTunes, and other TV programmes or films play ok ?
Depending upon what country that you are in (TV programmes can't be re-downloaded in all countries) then try deleting that episode from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes
If you aren't in a country where you can re-download TV programmes or if the redownloaded version also doesn't give you a picture then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
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I'm trying to get a blog module going, I've even deleted the html insert bog with the tag in and re-published which then I don't get the error but as a result no blog either. But then I add the tag in again and publish the error comes back. I've used the dev console and it says that my musicians sample.css is out of date but why is it only out of date when I add in html to my muse site?
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http://www.musicstudentsforhire.co.uk/musicians-samples.html
It's only this page as it has the blog on. Also I've noticed when I've re-published occasionally it will show the mobile version on my desktop and not the desktop version??? no idea why that's happening so I've had to turn that off. any explanation on why that is happening would also be much appreciated.I haven't received an answer as of yet, I'll post t on here when I do. I de-activated the mobile site because it's my clients site so he needs it to be operational during the day. I hope someone gives me an answer soon.
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I don't know why but after about an hour the tool bar you rferred to came on its self jsut as the support solution and you have advised and it is now working, but the toolbar just disappears and that is why I could not find the link or correct store link. Weird! But thanks, Gordon
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Running Coldfusion 8 / JRun 4 updater 7 / Coldfusion 8 hotfix
2.
I'm trying to run a .jsp page and all I get is the following
error. Thoughts?
Could not invoke Java compiler, please make sure jikesw is in
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jrunx.compiler.JavaCompiler$NoCompilerFoundException: Could
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at
jrunx.compiler.JavaCompiler.outProcessCompile(JavaCompiler.java:474)
at
jrunx.compiler.JavaCompiler.compile(JavaCompiler.java:132)
at
jrunx.compiler.JavaCompiler.compile(JavaCompiler.java:100)
at jrun.jsp.Translator.compilePage(Translator.java:176)
at jrun.jsp.Translator.translate(Translator.java:254)
at jrun.jsp.Translator.translate(Translator.java:101)
at jrun.jsp.JSPEngine.translateJSP(JSPEngine.java:707)
at jrun.jsp.JSPServlet.translate(JSPServlet.java:125)
at jrun.jsp.JSPServlet.service(JSPServlet.java:113)
at
jrun.servlet.ServletInvoker.invoke(ServletInvoker.java:106)
at
jrun.servlet.JRunInvokerChain.invokeNext(JRunInvokerChain.java:42)
at
jrun.servlet.JRunRequestDispatcher.invoke(JRunRequestDispatcher.java:286)
at
jrun.servlet.ServletEngineService.dispatch(ServletEngineService.java:543)
at
jrun.servlet.jrpp.JRunProxyService.invokeRunnable(JRunProxyService.java:203)
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at jrunx.scheduler.WorkerThread.run(WorkerThread.java:66)You're right, that ws another fix I tried. There is no fix fo
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# Where to find JVM, if {java.home}/jre exists then that JVM
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java.home=I:/JRun4/jre
# If no java.home is specified a VM is located by looking in
these places in this
# order:
# 1) bin directory for java.dll (windows) or
lib/<ARCH>/libjava.so (unix)
# 2) ../jre
# 3) registry (windows only)
# 4) JAVA_HOME env var plus jre (ie $JAVA_HOME/jre)
# Arguments to VM
java.args=-server -Xmx1000m -Dsun.io.useCanonCaches=false
-XX:MaxPermSize=256m -XX:+UseParallelGC
-Dcoldfusion.rootDir={application.home}/
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java.ext.dirs={jre.home}/lib/ext
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java.library.path={application.home}/lib,{application.home}/servers/cfusion/cfusion-ear/cf usion-war/WEB-INF/cfusion/lib,{application.home}/servers/cfusion/cfusion-ear/cfusion-war/W EB-INF/cfusion/jintegra/bin,{application.home}/servers/cfusion/cfusion-ear/cfusion-war/WEB -INF/cfusion/jintegra/bin/international
system.path.first=false
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java.class.path={application.home}/servers/lib,{application.home}/lib -
i switch on my mac book pro and all i get is the apple logo and below a loading wheel , but its stuck there for like an hour !!! help??
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. The easiest way to deal with the problem is to boot from an external drive, or else to use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 9
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 10
Repeat Step 9, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 11
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 12
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
The light on my appletv is blinking all all I get on ny TV is an apple symbol. I tried to reset it but it didn't work.
Welcome to the Apple Community.
If this is the Apple TV 1, you might try pulling all the cables for a few moments and trying again, but it may well be the unit has failed.
If its the Apple TV 2, get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Open iTunes.
Select your Apple TV in the Source list, and then click Restore. -
I tried to download tI tried to download iOS 7.0.4 and have been stuck on a screen with iTunes logo and up arrow and a picture of charger plug. It has been this way for 2 hours. Help??
doreen329 wrote:
... have been stuck on a screen with iTunes logo and up arrow and a picture of charger plug. .
Your Device is in Recovery Mode and needs to be connected to the Computer you Usually Sync with.
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps..
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
I am trying to stream video from iTunes store for the last 2 days and all I get is the message "iTunes store is unavailable. Try again later." I have tried turning it off, unplugging all cords, restarting it, reseting it, restoring it, and signing in and out again. Netflix works, but iTunes seems to be bugging out. If anyone could help, it would be much appreciated. Thanks.
melaniefrommadisonville wrote:
I want to try to un-install iTunes then re-intstall but am a new mac user and don't know how to do this.
click here and follow the instructions.
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