My ipad freezed even after a complete restore
I am having issues of my i-pad freezing or getting a blank screen while using it. We have done a complete restoration of the system and the problem still persists. Any suggestions?
Did you restore as new and start all over again adding your content in bits and pieces? If you restored as new and than restored from a backup, the backup might be corrupt and that could be causing your problems.
Similar Messages
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At first, my iPhone 4s completely froze and I was unable to turn it on (even after holding power/home button--the apple logo would come on and then it would just turn off). I wasn't able to get it into restore or DFU mode. After some troubleshooting, I decided to order a new battery. I replaced the battery and was then able to get it to restore, however--after I restore it and it comes time to restart the phone, it gets stuck and doesn't turn on. If I unplug the phone and then hold down the power and home buttons for about 20 seconds, it restarts and shows the apple logo and shows the initial lock screen. If I let it scroll through the different languages for the "slide to unlock" text, it gets to what looks like japanese or chinese and then freezes. I then have to hold power+home again to restart it. If I slide it immediately when it shows up, it initially froze right away--but after another restart, it worked. I then am able to set it up and get to the wall of apps screen. From there, the phone worked for about half a day and then it froze up again (black screen, couldn't wake it up, stuck at apple logo and then just turns off).
I then was able to restore it AGAIN (on my own personal computer with a fresh install of itunes, I'm doing this for a friend) but the same symptoms persist--it will freeze if I don't unlock it right away, it freezes once when I unlock it right away, and after another restart, it gets through setup and to the wall of apps. The first time I set it to restore from iCloud and re-installed all of her apps. This time, I signed in with her Apple ID and enabled iCloud but did not download any of her old apps. When I go to the apple store, under featured and top apps its just a blank white screen but when I search for an app it does show results. As of right now (30 minutes after restore) it IS working, but it worries me that the same bugs happened after a restore. I feel it's only a matter of hours before the phone freezes up again and requires a restore.
She does not have apple care and even though she loved this device, she isn't going to buy another iPhone because of all the problems shes had with this one (it's just over a year old). Help keep an iPhone fan! Do these problems sound familiar to anyone? I'm an android user myself and I love rooting/flashing new ROMS, so if jailbreaking her phone or doing some kind of super-restore with 3rd party programs might help, I'm all for it--I just wanted to get some opinions on if this phone is even worth working on more than I already have since the issues remain even after multiple full restores.
Any help would be appreciated! Sorry for the wall of text.
-Adam (on behalf of Kathleen Morton)After some troubleshooting, I decided to order a new battery. I replaced the battery and was then able to get it to restore, however--after I restore it and it comes time to restart the phone, it gets stuck and doesn't turn on.
Sorry, your repair ruined the iPhone.
She does not have apple care and even though she loved this device, she isn't going to buy another iPhone because of all the problems shes had with this one (it's just over a year old).
After you ruined the iPhone with DIY, Apple won't touch it anymore. You should have asked before all these had happened.
I'm an android user myself and I love rooting/flashing new ROMS, so if jailbreaking her phone or doing some kind of super-restore with 3rd party programs might help, I'm all for it-
Yeah, all Android user can think of is Jailbreaking, read this: http://support.apple.com/kb/HT3743 -
my ipad2 keep on freezing even after restoration and upgrade to ios5. what do i do?
Simon...
If you restored from a backup, the backup may be corrupted.
Try Restoring as a new device -
My ipod touch still freezing even after restoring it
plz i need help....my ipod touch still freezing even after restoring it...plz send me email to [email protected]
If you did not restore to factory defaults/new iPod do that. If yuo are still having problem then an appointment at the Genius Bar of an Apple store is in order. You likely have a hardware problem.
You are not addressing Apple here. We are just users like yourself. -
Change Button Not Active even after Delivery Completion Indicator is Remove
Hi ,
In SRM 5.0 ,Change Button Not Active even after Delivery Completion Indicator is Removed for Completed PO to cancel the GR or make changes.
Thanks & Regards,Hi,
Please check these notes.
Note 1267916 - PO item flags do not stay checked
Note 1174982 - Return/deletion of confirmation does not update the PO flag
Thanks
Zameer -
I have foloowed Pondinis.org tips re actions after a complete restore (switched off LaCie, deleted psi-fil on HD) but it is still not working - any suggestions how I can make my backups run again? Thx
GeryAT wrote:
This backup is too large for the backup disk. The backup requires 248.04 GB but only 212.07 GB are available.
That sounds like it's trying to do a full backup -- if there's roughly 210 GB on your system (Time Machine adds 20% or so for workspace).
If so, and you did a full restore (by starting from your Recovery HD), Time Machine should have automatically "associated" your restored internal HD with the old backups. It sounds like it didn't, and is treating it as a different one.
You may be able to manually tell it to "associate" the restored disk with the old backups, per #B6 in Time Machine - Troubleshooting. You'll need the procedure in the pink box there. -
My computer keeps freezing even after I replaced the hard drive
EtreCheck version: 1.9.12 (48)
Report generated June 16, 2014 at 9:14:18 PM EDT
Hardware Information:
iMac (27-inch, Late 2009) (Verified)
iMac - model: iMac11,1
1 2.8 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information:
ATI Radeon HD 4850 - VRAM: 512 MB
iMac 2560 x 1440
Cinema HD 2560 x 1600
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 0:8:3
Disk Information:
WDC WD20EZRX-00D8PB0 disk0 : (2 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 2 TB (1.39 TB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5680H
USB Information:
Apple Computer, Inc. Apple Cinema HD Display
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.Symantec.kext.DeleteTrap (1.0.0d1) Support
[not loaded] com.Symantec.kext.KTUM (8.0.4) Support
[not loaded] com.Symantec.kext.SymEvent (1.0.2) Support
[not loaded] com.Symantec.kext.SymOSXKernelUtilities (1.0.3) Support
[not loaded] com.cisco.kext.acsock (1.1.0 - SDK 10.6) Support
[not loaded] com.cisco.nke.ipsec (2.0.1) Support
[not loaded] com.hzsystems.driver.CDSDAudioCaptureSupport (1.5) Support
[not loaded] com.iomega.driver.IomegaSAM (1.1.1) Support
[loaded] com.kaspersky.kext.klif (3.0.3d40) Support
[loaded] com.kaspersky.nke (1.6.3d13) Support
[not loaded] com.nike.sportwatch (1.0.0) Support
[not loaded] com.palm.ClassicNotSeizeDriver (3.2) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.symantec.kext.symdc (1.3.0) Support
[not loaded] com.symantec.kext.symfs (7.0.2) Support
[not loaded] com.wdc.driver.1394HP (1.0.11 - SDK 10.4) Support
[not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) Support
[not loaded] com.wdc.driver.USBHP (1.0.11) Support
[not loaded] com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6) Support
[not loaded] net.pocketmac.driver.BlackberryUSB (2.0.1) Support
[not loaded] net.pocketmac.driver.BlackberryUSBDev (2.0.1) Support
Startup Items:
CDBurnerService: Path: /System/Library/StartupItems/CDBurnerService
Launch Daemons:
[loaded] com.microsoft.office.licensing.helper.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.adobe.ARM.[...].plist Support
[running] com.akamai.single-user-client.plist Support
[loaded] com.divx.agent.postinstall.plist Support
[loaded] com.google.keystone.agent.plist Support
[failed] com.smithmicro.cleaning.schedulermailer.plist Support
User Login Items:
Kodak EasyShare Wireless Listener
GetBackupAgent
Microsoft Database Daemon
Google Drive
Dropbox
AdobeResourceSynchronizer
WDSecurityHelper
WDDriveUtilityHelper
WDDriveUtilityHelper
Internet Plug-ins:
SharePointBrowserPlugin: Version: 14.0.0 Support
AdobePDFViewer: Version: 10.0.0 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 537 - SDK 10.9
Safari Extensions:
DivX Plus Web Player HTML5 <video>: Version: 2.1.2.145
Virtual Keyboard: Version: 14.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
fbplugin_1_0_3: Version: (null) Support
Picasa: Version: 1.0 Support
3rd Party Preference Panes:
Akamai NetSession Preferences Support
Perian Support
Time Machine:
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 2 Disk used: 563.23 GB
Destinations:
My Passport Studio [Local] (Last used)
Total size: 2
Total number of backups: 108
Oldest backup: 2012-11-30 02:43:26 +0000
Last backup: 2014-06-01 22:28:32 +0000
Size of backup disk: Adequate
Backup size 2 > (Disk used 563.23 GB X 3)
LaCie2010 [Local]
Total size: 0 B
Total number of backups: 34
Oldest backup: 2012-03-04 13:36:12 +0000
Last backup: 2014-04-07 01:38:27 +0000
Size of backup disk: Too small
Backup size 0 B < (Disk used 563.23 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
6% mdworker
3% mds
1% WindowServer
0% hidd
0% fontd
Top Processes by Memory:
180 MB com.apple.IconServicesAgent
156 MB Mail
147 MB Dock
138 MB com.apple.WebKit.WebContent
123 MB Safari
Virtual Memory Information:
3.61 GB Free RAM
3.18 GB Active RAM
512 MB Inactive RAM
724 MB Wired RAM
424 MB Page-ins
0 B Page-outsPlease read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
Time machine started over after a complete restore, how to get to older?
Yesterday, photoshop and parrallels started crashing and I could not get them working, So I decided to do a complete system restore from install disk time machine from the day before when everything was working fine.
so it restored the system to its previous state. parrallels was still not working correctly so I restored the folder from a week or so ago. That didn't get it back either, so I thought of maybe reloading the application from an earlier time period might help.
But, time machine has started itself over. there is only backup data from this morning in the time machine internal backup drive. How do i get to my older backups? Do they just go away after a system restore?Sam,
No, you need to Ctrl-Click the Time Machine DOCK icon. Then choose "Browse Other Time Machine Disks...".
Here is a thought. When you did the restore, what Mac OS version did you restore. Your states say 10.5.5 but might your Mac have been restored to 10.5.4 or earlier with your restore?
I have found in my own testing, that since the 10.5.5 update, "Archive & Installs", "Erase & Installs", and "Restore System From Backup..." no longer trigger a new full backup. That is they continue to use the same backup set as before. (Note though, you will likely see a very large incremental backup, but not necessarily a new Full Backup set.) See my comments here:
[http://discussions.apple.com/thread.jspa?threadID=1771493&tstart=0]
If, however, you restored to a Mac OS version previous to 10.5.5, and then allowed Time Machine to perform a backup, then a new Full Backup would be preformed. Likely, you might be able to avoid this if you do the restore (prevent Time Machine from backing up), update to 10.5.5, then allow Time Machine to backup.
Cheers! -
BSOD in iPad mini even after updating to iOS 8.0.2
my iPad reboots with blue screen often. I thought the recent update will will fix this one but even after updating to iOS 8.0.2 still issue exists? Is anybody else facing the same issue
Could you add your problem here: https://discussions.apple.com/thread/6569052? This makes sure the discussion and in one place and we can attract more attention from Apple.
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OSX freezes even after restarting
Hi,
For some reasons my macbook air running on the latest snow leopard froze while i was browsing the internet using Chrome (froze because i was switching the input language using alt space). The wheel was still spinning after i have force quitted Chrome, and when i tried to force quit Finder through the dock icon, it said it was not responding.
So i did a hard restart and just to realise that the OS still freezes seconds after the reboot, i have done many reboots and the same happens. I have no idea what to do now please help!
Thank you!What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
After performing a complete restore of my Mac from a Time Machine volume, Time Machine wants to perform a full backup the next time it backs up.This is normal: http://support.apple.com/kb/TS1338
But I don't have enough free space on my external hard drive to do this because my external hard drive already contains one complete backup. My hard disc on my MacBook is 320 and my external drive is 500 GB, so it doesn't add up. I don't want to delete the original backup in case something goes wrong during the new full backup. What can I do?You don't have too many options. The best approach would be to buy a larger external drive. The guideline for Time Machine is that you should have 2-3 times as much capacity on the external drive as data you're backing up. See item 1 of Time Machine - Frequently Asked Questions. In any case, you can't prevent that first full backup unless you're willing to turn off Time Machine permanently.
-
Findind my backed up files after a complete restore
I just had to do a complete restore on my laptop and i really need help finding all of my files i had backed up i cannot find them and there were pics and imprtant legal documents on there please some one help me.....
Was the backup the backup performed during the recovery to an external device (DVDs, flash drive, external drive, etc.)?
What was the target backup device?
This document covers the basics of how this process should work. Additionally, there should be a recovery executable (might not be called recovery, but should indicate that is what it's for) in the backup media. If it's a disk, this would be on DVD 1.
What is the exact model of the notebook? I might be able to find something a little more specific if I know which model the notebook is.
NOTE: Do NOT provide the serial number.
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓ -
My macbook pro is slow / freezing even after going back to factory settings
my mac book pro is slow even after going back to factory settings.....
What do i do next its driving me insane!
its 2010 macbook pro running mountain lion
- cpu is peaking with just a single web page open
- laptop is pretty hot
- cant watch any films or online videos
- cursor is lagging on screen
- disc usage is 5% / 95% free!
- system memory = half free, so 2gb out of full 4gb i have
If anyone has any ideas of whats possibly wrong please let me know ur thoughts
Am beginging to think its possibly damage to my harddrive nowStart with a SMC reset:
http://support.apple.com/kb/ht3964
Run an Apple hardware test.
http://support.apple.com/kb/ht1509
You may have to use OPTION D to start it.
Take a look at Activity Monitor, set to 'All Processes' for possible clues.
Look at these two user tips:
https://discussions.apple.com/docs/DOC-3521
https://discussions.apple.com/docs/DOC-3353
Ciao. -
Why does my Ipad screen keep freezing even after rebooting
My ipad screen keeps freezing and remains stuck. So in the last hour this has happened 3 times after hard "reboots". Can someone explain whats going on? Uwas not downloading anything ..only looking at Facebook.
Hello, Nina1711.
Thank you for visiting Apple Support Communities.
Try closing all open applications in multitasking and power cycling the device. Test the responsiveness of the iPad after processing these steps. If the issue persists, check to make sure you have space available on the iPad in Settings/General/About. If there is no space available you may want to remove unwanted Apps or media as this can cause the unit to become unresponsive. If these steps have been processed with the issue persisting, you will need to restore the device. Make sure to backup the device prior to restoring.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/ht1414
Cheers,
Jason H. -
Hi
The screen on my Iphone 5 is consistently freezing. I have restored the factory settings but that didn't work. I have downloaded the latest apple update. Not sure what else to do or if it is a known issue? It happens on any screen, even the lock screen and the only way to unfreeze it is to press the top button to switch to sleep mode then click the round button and enter in my pin again. Any suggestions would be most welcome!Restore the phone as new, and do not restore anything from a backup.
If the phone still doesn't work properly, you will need to bring it to an Apple store to be evaluated as it most likely has a hardware issue.
~Lyssa
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