My iPad froze during an update. What do I do?

My iPad froze during an update. What do I do next?

What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

Similar Messages

  • My new ipad froze during software update thru itunes. The normal reset tructions do not work and itunes on my pc no longer recognizes my ipad. how do i get past this issue?

    My new IPAD froze during software update thru itunes on my winows PC. The normal reset instructions holding the home and power buttons do not work. Itunes no longer recognizes my IPAD. What can i do?

    See here -
    Recovery Mode
    http://support.apple.com/kb/HT1808
    iPad not showing up in iTunes on a PC
    http://www.apple.com/support/ipad/assistant/itunes/
    iPad not showing up on a Mac
    http://support.apple.com/kb/TS1591

  • Ipad froze during ios6 update

    My ipad 2 froze during ios6 update. it is over two hours since it started the update.
    Does anyone know how to do a hard reset or something similar?
    pressing and holding the power button does not do anything.
    Thanks

    You may have to try the above proceedure More than Once...
    Some Users have reported that as many as 7 attempts were tried before success...
    Also, if the Device has been Modified, this will Not necessary work...

  • Ipad froze during latest update

    during the latest update my ipad froze at the screen with the apple, how can i reboot

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar              

  • My iPad froze during latest update.

    I Have an iPad 3, 128 gb, less than 6 months old. I was installing the latest update and it froze with the white Apple logo on the black screen and the download
    bar 1/4 of the way finished. I have no response from the power button or the reset button. Any suggestions?

    You've tried a soft-reset, pressing and holding both the home and sleep buttons for 10 to 15 seconds ?
    If that doesn't work then try recovery mode and then restore to your backup : If you can't update or restore your iOS device

  • Ok guys i need help my ipod touch froze during an update now i put it inot the recovery mode or dfu and it will not reset itself at all it comes up with an error code and says this ipod cannot reset now does anyone have any ideas of what to do with it

    ok guys i need help anyone with my ipod it froze during an update now it will not work at all i ahve put it into the recovery mode or dfu and  it will not reset it self it comes up with an error message 1603 the number is and says the ipod cannot be reset anyone please help me i have tryed everything googled you tubed everything

    Error 1604
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
    The device should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    Error 1600, 1601, 1602
    Error 1603
    Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.

  • HT4972 My iPad hung during Os update

    My iPad hung during Os update ... screen shows the silver apple and a bar with less than 1/8th progress. My iMac does not seem to see the iPad nor can I power the iPad up or down. What can I do?

    Try restoring with recovery mode.
    http://support.apple.com/kb/ht4097

  • My iphone froze during software update. now my itunes does not recognize it, nor would it reset it. I only see pic of usb cable asking me to connect to itunes. i removed and reinstalled itunes already.

    my iphone 4s froze during software update. I have removed and reinstalled itunes, but still will not recognize it nor reset it. In the screen I can only see a pic of the usb cable indicating me to conect with itunes. have done it several times but still does not  solve my issue. I cannot use the device at all. any suggestions?

    Unable to Update or Restore
    http://support.apple.com/kb/HT1808

  • IPod froze during ios update

    I tried to update my iPod Touch 4th Generation with the new ios6 release but it froze during the update. Now all I get when I try to turn the iPod on is a blank screen. Can anyone advise me?

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My ipad 1 froze during an update of OS...how do I reset?

    My IPAD 1 froze before the update to OS system Began.  I am unable to turn it off.  Is there a way for me to force it close and start over?

    Error 1604
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
    The device should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    Error 1600, 1601, 1602
    Error 1603
    Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.

  • Iphone froze during iOS update

    My iPhone 4s froze up the other day.  I was installing the newest iOS update.  It starts with the apple logo and then a progress bar starts to build underneath it not long after that starts it switches to a loading wheel that freezes up until it starts the process all over again.  I tried both holding the power button and the soft reset which both just start this same process over again.  I tried connecting to my MacBook but it says I need to verify on the phone that I want to connect to iTunes, which I can't do because I get nothing on the screen besides what I already described.  Any suggestions?  Thank You.

    Hey jonesjm25,
    Thanks for the question. It sounds like something may have been interrupted during the update process. To resolve your issue, let’s try restoring your iPhone in recovery mode:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    Thanks,
    Matt M.

  • Froze during BIOS Update

    Lenovo 3000 n200 0769 BRG
    As per the title my laptop froze during a bios update, I now have a €300 paper weight.
    When turning on the fan spins, the cd tray works, but the screen stays blank and only a single power light stays on. I tried starting the machine with no RAM inserted to see if the bios would beep. It didnt.
    I think i need to reset the CMOS  and in another thread there were instructions as follows " two exposed metal traces labelled CLRP1. You need to short those traces together for a few seconds."
    I can get to the traces CLRP1, but it doesnt work.
    Could someone please verify how to short those? What do you actually do?
    I lightly pushed a flat head Metal screwdriver on the traces, also tried a paperclip,other screwdrives, and basically everything metal.
    Could someone clarify what needs to be done? Thanks so much

    If the bios is corrupted, yes, it may be bricked.
    Search the web and these forums for "phoenix bios recovery"
    there may be some hope. I have never tried any of the solutions
    I have found about a Bios recovery disk.
    The solution for a bios "hard reset" on my N100 was to dis-assemble
    it to the point where I could short the leads of the bios backup battery
    for about 5 seconds. The bios on mine was not corrupted, though.
    Find the Hardware Maintenance Manual for your laptop model HERE
    and look for how to remove the top cover. The battery is probably
    on the bottom of the motherboard. A bit tedious and complicated
    if you are doing something like this for the first time.

  • My iPad froze during upgrade

    My iPad froze while upgrading to iOS8. It's two years old, but still qualified for the upgrade. The entire upgrade happened. The iPad then shut down and restarted. The black apple on the white screen came up along with a progress bar. The bar kept loading until to it was over 95% done. It stopped and has been that way for almost an hour. What can I do? Should I just turn it off and start it again?
    Thanks!
    Pat

    I would wait onager to see if the upadate completes. if it remains stuck try a reset of the iPad. Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the buttons and let the device restart. You will not lose data doing this. It's like a computer reboot.

  • MacBook Pro froze during software update, now it's stuck at gray screen

    My MacBook Pro was running a little slow today so I did a Disk Utility repair and that went fine then I did a software update (OS X, Java and remote desktop) but it froze during the last ten percent of the update install and now when I boot up it won't get past the gray apple screen. I tried to restore Lion but since I bought this used my Apple ID wasn't used to purchase Lion so I can't do a restore.
    I've tried to safe boot and boot from a CD but no go.
    I also tried the short and long Apple hardware tests and those found no problems

    In case anyone else needs an answer to this, I called in to Apple. Tech support said to power it off and let it reboot itself. I had to go back into updates and tell it to finish the install (restart computer, was the only step remaining) and it worked fine. It took longer because it had gotten hung up during the previous restart. ( Just to clarify, I was stuck on the grey screen after the restart step of the install.)

  • IPhone 5 froze during iOS update

    My iphone froze during the iOS 7.1.2 halfway through. I've tried to do the hard reboot many times but my lock button is not working. Is there any other way of fixing it? Please help

    No, since your sleep button is broken.

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