My iPad froze, then my passcode was not working.
I was using my iPad mini wifi 32GB, everything was going fine as i was looking through my pictures and videos with family. Then, out of nowhere, the iPad went dark and I couldn't restart it.
I set it down and after about 30 minutes and then tried again - the screen came on, but my attempts at entering my passcode did enable access to the device. I could pull up the camera function, but still no access to the device.
Then it went dark again and I haven't been able to get it back up. Even plugging it does not cause anything to happen.
Did I do something? Can I fix it or do I have to go to the Apple store?
It could be that the battery has completely drained and the iPad shut down. If this is the case it may take more than 30 minutes on the charger before the iPad responds. Use the charger that came with your iPad and plug that into a good wall outlet. Wait at least 30 minutes then reset your iPad. Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot. If the iPad restarts let it continue charge until the battery is at 100%. If the iPad still will not start Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.
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Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software. -
Hello I am using Ipad 4 and its charger is not working while I was using it few days before and it was working properly now it says that the cable does not support this Ipad Please Help me out.
Try a reset:
- Hold the home button and sleep/wake button down at the same time. When the Apple logo appears release both buttons then try and charge again.
If issue persists try:
- Another known working cable
- Check the charging port for any damage or debris
- You could also use a dry soft bristle toothbrush and gently brush it on the port to clean it of any debris that could be in there -
I have an ipad 2 and just rented a movie. When I try to load the movie to the ipad it indicates that it was not copied to the ipad because it cannot be played on the ipad. How do I fix this?
P.S running software version 4.3.3I have the same problem on an original iPad.
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I came into the store because my middle button was not working. Then they gave me a middle button that's on the screen of my phone. I got a new phone do now my middle button doesn't work but I still have the internal digital button, how do I remove it?
Settings>General>Accessibility>(scroll down to)AssitiveTouch and change to Off
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I started downloading a movie from ITunes but then realized it was not the English version. I stopped the download. How do I return/cancel and instead download the English version? Thanks.
Are you sure there is an English language version available?
You'll just have to continue with the download and then delete the movie.
Technically all sales are final. You can ask Apple for a refund but they aren't obligated.
How to report an issue with your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html -
In response to all of your responses. I imported my pictures from my camera- that worked fine. I tend to use Iphoto.
Then I synched my MacBook and Ipad 2, that worked fine except when I synched my Ipad for it's normal 2 week synching it copied the pictures again. Now I want to get rid of the duplicates/triplicates- my albums were also broken up and need to be reorganized. I have tried all of your suggestions - thank you-
have gone to the Apple store with no success.
highlighting the pictures and then hitting delete does not work.
Trying to delete them thru my Mac does not work
highlighting and then going to edit does not have a delete
Did not find Image Capture in apps.
Any other suggestions would be appreciated.
GeriThe links below have instructions for deleting photos.
iOS and iPod: Syncing photos using iTunes
http://support.apple.com/kb/HT4236
iPad Tip: How to Delete Photos from Your iPad in the Photos App
http://ipadacademy.com/2011/08/ipad-tip-how-to-delete-photos-from-your-ipad-in-t he-photos-app
Another Way to Quickly Delete Photos from Your iPad (Mac Only)
http://ipadacademy.com/2011/09/another-way-to-quickly-delete-photos-from-your-ip ad-mac-only
How to Delete Photos from iPad
http://www.wondershare.com/apple-idevice/how-to-delete-photos-from-ipad.html
How to: Batch Delete Photos on the iPad
http://www.lifeisaprayer.com/blog/2010/how-batch-delete-photos-ipad
(With iOS 5.1, use 2 fingers)
How to Delete Photos from iCloud’s Photo Stream
http://www.cultofmac.com/124235/how-to-delete-photos-from-iclouds-photo-stream/
Cheers, Tom -
HT1937 my phone was unlocked then i updated and not working anymore
my phone was unlocked then i update and not working anymore
Probably because it was hacked/jailbroken to unlock it. Jailbroken or hacked phones cannot receive support on these forums. Sorry.
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My Ipad 2 mail system was not working so i tried to power down to restart again but it has refused to power down and it also refuses to come on. i have held the power button for over a minute but there is no response.
Have you tried basics from the manual?
Restart 0- you tried.
Reset?
Restore?
iPad 2 User Guide (For iOS 4.3 Software) -
i have an ipod touch it is either a second or third edition and i have just had to restore it to factory setting as it was not working and now the wifi on the device is no longer working. Is there anything i can do about this?
Is it this:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Otherwise:
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I do have wifi connection but no internet, how is this possible? I logged in to the internet at my friends place and when I got home my own internet was not working anymore
This is possible to be connected to WiFi but not internet.
You connect to your modem/router via WiFi and whether it is connected to the internet or configured properly to route the internet to WiFi devices is a different story.
Now if you've already reset your WiFi (try disabling and enabling) and perhaps even restarting your MBP
Then make sure that your modem/router is connected to the internet.
You can try any other device, lights on the modem/router or use Eth cable to test.
Report back your findings. -
My iPhone was a contract phone then. I used it in India by using gevey sim. After 6 months, I unlocked the phone by factory unlock. Then I upgraded my phone from 4.2.1 to 6.0.1, after that sometimes the carrier signal will not appear and a message "restore needed" appeared often. One day I realize that my flashlight was not working. After a week, again same message"restore needed" appeared. I just restarted my phone, it came to the recovery mode. I connected to iTunes to restore it, but it showed an error. What to do now?
Your problem is that you've hacked your phone to unlock it. Apple warns that if you do this things may not work properly or work at all. Unfortunately, there is no support for hacked iPhones here, per this forum's terms of use.
You'll have to go elsewhere for help.
Good luck. -
Why in my iphone5 iTunes Store was not working?
In my iphone my iTunes Store was not working. When I want to open that apps in my iphone that was open but only iTunes U and podcast display another thing not working how can I solve this problem?
Hi there Raazaan,
You may want to try force closing all open apps and resetting the device as an initial troubleshooting step. Take a look at the articles below for more information.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
-Griff W. -
Hi, I tried to update my iPad through iTunes but it did not work. I am trying to update to 5.0. Thanks.
Originally it said that the process would take 76 minutes but after about 30 minutes there was no longer a message giving the status of the update.
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My Elements 8 was not working OK so I reinstalled it off CD. Will not install
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OK. Have you got any other Adobe products like Photoshop or Dreamweaver? IF the answer is NO then I suggest try to use this Adobe cleaner:
<http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html>
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