My iPad has a software problem within the first year, but I am in South Africa.
My iPad has a software problem within the first year. When I bought it, I took an Apple care plan with it. At the moment I am in South Africa for my internship and when I go to a premium reseller, they are not able to fix my iPad or change it because they say that they are not an official Apple store. What should I do now? I stay here till the end of December and I would like to use it during my internship.
We're regular users like you and know no secret magick Apple engineer incantation. If you care to detail what the problem is, we will do our best to help.
Similar Messages
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My ipad has a software problem and does not work, request that it is loaded the software and there is no way that the operating system loads, is not restored. WHAT SHOULD I DO?
This is an iPad user to user forum, so you are not addressing Apple. Depending on how many user helpers are on-line, it may take several hours, or longer, to get a response.
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
if my iphone 5 has a problem within the first 30 days will apple replace it with a brand new one or will i get a refurbished model??
If it is replaced under warranty, it will be replaced with a unit from the "replacement stock", which either will be a refurb or new (no way to distinguish these) and the S/N will indicate a replacement unit.
The "30 day" rule varies from county to country, and applies only to returns, not replacement. -
I accisentally dropped my iphone on the ground causing damaged on the
corder edge of the phone. Can this still be repaired? My phone is still within the first year warranty. I hope to hear from you. Thank youThe standard iPhone warranty does not cover accidental damage. Apple will fix it, but they will charge the full repair cost.
The AppleCare+ warranty for the phone, which you can buy within 30 days of the iPhone purchase, does cover two incidents of accidental damage and repairs are charged at $75 I believe.
Your carrier warranty, if you have one, may cover accidental damage - check with them.
Matt -
Within the first year, glitches and in Paris...help please
Hi one and all, I really hope you can help us out. We're being given **** in Paris and these guys take lessons from no one in the nastiness department (sorry if I offend anyone).
We bought my sister in law a 17inch G4 Powerbook as a joint family birthday present about five months ago. She's French from Paris and we bought it in Brussels where we live, from an Apple retailer.
She's had a host of problems, it crashes, the back lit keyboard doesn't function, the power supply keeps cutting out when plugged in (the adaptor seems to be faulty), the DVD rewrite function doesn't work and other things too.
She took it into one Mac retailer and they told her it was her fault and problem because she didn't know about Mac products and how to make them work and anyway who needed a backlit keyboard. It was an irrelevant feature so they weren't going to do anything about it. So she left the shop with it still tucked under her arm.
Okay anyone who's wincing, I hear you, perhaps neither you nor I would have stood for that, but she is a gentle, timid soul and customer service is stone age over here.
Her problems were still dogging her and instead of coming over to visit us so we could take the darn thing back to where we'd bought it she took it to another Apple retail outlet in Paris because she didn't want to be without it for too long.
Mistake. They took it off her hands, telling her that it was probably her fault and that if they found nothing wrong with it they would charge her a minimum of 100 Euros (which is well over 100$) just for having looked at it. Oh and the 17 inch G4s don't have back lit keyboards (true anyone? i have a 12 inch so I dunno - but I know I read on the spex they did because I remember thinking that was cool.)
Oh yeah and they have kept the thing for a month, won't inform her as to the status of the 'repair' and can't tell her when it'll be ready.
Soooo.... other than ranting to you guys (thanks for listening/reading!!!) what I really need to know is.... what is the Apple deal on a guarnetee in this kind of situation? Does a retail outlet have to honour the product guarentee? Is it Apple policy to charge over a 100 $ if a machine is bought back for repair, in good faith, and there turns out to be nothing wrong with it? And would someone please, please tell me how to kick these guys a**es because they are turning a lovely present into a nightmare. My sis in law hasn't been able to work for a month, they are rude aggressive and are bringing the Apple brand into disrepute.
Is there a knight in shining armour at Apple I can contact and put this situation before them to get them to step in and sort this thing out?
Suggestions please. She's a professional photographer and this is really affecting her job. And we meant it to be a happy thing. I have the name and address of the shop concerned.
Any ideas (and sorry so long!).
AbiGreg hi - thanks for your response. Yes I'm sure the run of problems she's going through are unusual but I'm far from sure that the way she's being treated is. I'm certain that in continental Europe there is a real difference in customer support in comparison to what is offered in the US. I've yet to try the UK. But I had a pretty clear brush off in Belgium over a minor glitch with my 12" (keys not well attached to the board out of the box).
Yup I'll try the link and thanks for posting it. But what I really need I think, is some way to contact someone responsible for monitoring of retail stores - if such a person/department exists - in the States. Someone who'll take this seriously.I've no hope that the French Support will help us. Though I'll try of course.
Could someone chip in with an explanation of apple policy. ° Are the guarentees exactly the same for a product whereever you are?
° Is it policy to charge over 100 bucks for investigating if nothing's wrong?
° Are the key boards back lit in the 17" models? that at least would be something concrete to level against them.
The whole family was PC until I persuaded them over after buying the 12"PB and having a blast with it. Now I feel responsible.
Any suggestions?
Thanks for taking the time to read this far.
A -
I got the iphone 5 six months ago. The lock button broke two months ago so I went to apple and got a new one. My lock button just recently broke so can I go get another phone seeing that it is still within the first year? Or will they not give me another one seeing I already got a new one? I've had the phone for six months and the lock button has already broke twice.
There is no limit on warranty replacements.
As long as it is defective,not damaged -
LogMeIN Guardian has detected a problem with the LogMeIn software...
A customer I support got an error dialog box, "LogMeIN Guardian has detected a problem with the LogMeIn software on this machine". He supplied no other details regarding what he was doing at the time or how long the session had been established with the host. I connected to his laptop and there are no malware infections reported by HitMan Pro or Norton. The event viewer entry for this event is: LogMeIn Guardian has detected a problem with the LogMeIn software installed on this machine. The problem is locally identified by the following reference ID: 'e564efd936b4fa136c2f2fc87cfcc592'. There are no other remarkable events in the event viewer. Any idea what happened? Does the reference ID help? Thanks,
I am receiving a similar message. The id is different and I don't know if that is a generic message and the ID is the key or if the id just relates to computer-account or something. In my case, I have installed it onto Windows 8 RP and although everything looks fine, and most functions work correctly but when I try to remote-control I get a 202 (remote control session initiated) and see a flash of the desktop then a disconnect with error 104 and the following: Message: LogMeIn Guardian has detected a problem with the LogMeIn software installed on this machine. The problem is locally identified by the following reference ID: '386708ab41884ad6d1d37258cd9b6140' my guess is an incompatible display driver since I can do other functions (such as event viewer). I will be trying a newer driver.
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why is streaming to my sony TV slowing to .4 mbps from 8.ombps while watching a netflix movie? this has become a problem in the last 2 months. This also happens on another TV but not concurrently.. Is it a problem with "airport extreme" or with the IP service? Airport extreme software is up to date.
please advise
MichaelgfrommetFor what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa -
Photoshop CS5.1 Crashes Upon Opening: "Photoshop has encountered a problem with the display driver-"
Every time I try to open photoshop I get a window that pops up and says:
"Photoshop has encountered a problem with the display driver, and has temporarily disabled GPU enhancements. Check the video card manufacturer's website for the latest software.
GPU enhancements can be enable in the Performance panel of Preferences."
Then windows shuts the program down. The details of the problem are:
"Files that help describe the problem:
C:\Users\Owner\AppData\Local\Temp\WER70AD.tmp.WERInternalMetadata.xml
C:\Users\Owner\AppData\Local\Temp\WER9389.tmp.appcompat.txt
C:\Users\Owner\AppData\Local\Temp\WER9407.tmp.hdmp"
I'm on a custom Asus
I'm using Win7 Home Premium 64-bit
16GB RAM
Nvidia Geforce GTX 560 2GB video card
Intel i7 core 2.2 GHz
12 GB of memory
The error happens so quickly that I don't have time to do anything. Please help. >.< I've been on hold for *checks phone* 2 hours exactly. Wow. It is a legit copy and was working last month with no trouble. I've updated the drivers and tried a few solutions that have worked for other people that I found on Google (such as disabling CUDA and setting my "power management mode" to "prefer maximum performance" on my video card) but so far nothing has worked.
Thanks in advance!It has stopped crashing because somehow it turned off "Enable GL Drawing" on its own because I could never even get a menu open. Not sure how it did that but I am grateful. I still get the error when I open Photoshop up but at least it hasn't crashed yet. At the time when it was crashing I never would have been able to get you the system info due to the speed that it was crashing upon just opening the program. In case you still need it:
Adobe Photoshop Version: 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch]) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Physical processor count: 8
Processor speed: 2394 MHz
Built-in memory: 16361 MB
Free memory: 13322 MB
Memory available to Photoshop: 14694 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Disabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: False.
OpenGL Crash File: Detected.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce GTX 560M/PCIe/SSE2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1080, right: 1920
Video Card Number: 1
Video Card: NVIDIA GeForce GTX 560M
Driver Version: 9.18.13.697
Driver Date: 20121002000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1920 x 1080 x 4294967296 colors
Video Card Caption: NVIDIA GeForce GTX 560M
Video Card Memory: -2047 MB
Serial number: 92628077745082451425
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\
Temporary file path: C:\Users\Owner\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 931.4G, 511.4G free
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
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AdobeOwlCanvas.dll Adobe Owl Canvas 3.0.68 61.2954
AdobePDFL.dll PDFL 2010/12/13-23:37:10 64.341419 64.341419
AdobePIP.dll Adobe Product Improvement Program 5.5.0.1265
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AdobeXMPScript.dll Adobe XMP Script 5.0 64.140949
adobe_caps.dll Adobe CAPS 4,0,42,0
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ARE.dll ARE 2010/12/13-23:37:10 64.449933 64.449933
asneu.dll AsnEndUser Dynamic Link Library 1, 7, 0, 1
AXE8SharedExpat.dll AXE8SharedExpat 2011/01/10-23:33:35 64.436825 64.436825
AXEDOMCore.dll AXEDOMCore 2011/01/10-23:33:35 64.436825 64.436825
Bib.dll BIB 2010/12/13-23:37:10 64.449933 64.449933
BIBUtils.dll BIBUtils 2010/12/13-23:37:10 64.449933 64.449933
boost_threads.dll DVA Product 5.0.0
cg.dll NVIDIA Cg Runtime 2.0.0015
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dvacore.dll DVA Product 5.0.0
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ExtendScript.dll ExtendScript 2011/01/17-17:14:10 61.452840 61.452840
FileInfo.dll Adobe XMP FileInfo 5.0 64.140949
icucnv36.dll International Components for Unicode 2009/06/17-13:21:03 Build gtlib_main.9896
icudt36.dll International Components for Unicode 2009/06/17-13:21:03 Build gtlib_main.9896
image_flow.dll AIF 2.0 53.422628
image_runtime.dll AIF 2.0 53.422628
JP2KLib.dll JP2KLib 2010/12/13-23:37:10 64.181312 64.181312
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1263
MPS.dll MPS 2010/12/13-23:37:10 64.450375 64.450375
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.4940
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
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msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.4940
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS5.1 CS5.1
Plugin.dll Adobe Photoshop CS5 CS5
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 2.5.0.232
PSArt.dll Adobe Photoshop CS5.1 CS5.1
PSViews.dll Adobe Photoshop CS5.1 CS5.1
SCCore.dll ScCore 2011/01/17-17:14:10 61.452840 61.452840
tbb.dll Threading Building Blocks 2, 1, 2009, 0201
TfFontMgr.dll FontMgr 9.3.0.113
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wu3d.dll U3D Writer 9.3.0.113
Installed plug-ins:
3D Studio 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Accented Edges 12.0
ADM 3.11x01
Angled Strokes 12.0
Average 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Bas Relief 12.0
BMP 12.0.2
Camera Raw 6.7
Chalk & Charcoal 12.0
Charcoal 12.0
Chrome 12.0
Cineon 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Clouds 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Collada 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Color Halftone 12.0.2
Colored Pencil 12.0
CompuServe GIF 12.0.2
Conté Crayon 12.0
Craquelure 12.0
Crop and Straighten Photos 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Crop and Straighten Photos Filter 12.0.2
Crosshatch 12.0
Crystallize 12.0.2
Cutout 12.0
Dark Strokes 12.0
De-Interlace 12.0.2
Dicom 12.0
Difference Clouds 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Diffuse Glow 12.0
Displace 12.0.2
Dry Brush 12.0
Eazel Acquire 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Embed Watermark 4.0
Entropy 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Extrude 12.0.2
FastCore Routines 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Fibers 12.0.2
Film Grain 12.0
Filter Gallery 12.0
Fresco 12.0
Glass 12.0
Glowing Edges 12.0
Google Earth 4 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Grain 12.0
Graphic Pen 12.0
Halftone Pattern 12.0
HDRMergeUI 12.0
IFF Format 12.0.2
Ink Outlines 12.0
JPEG 2000 2.0
Kurtosis 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Lens Blur 12.0
Lens Correction 12.0.2
Lens Flare 12.0.2
Lighting Effects 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Liquify 12.0.1
Matlab Operation 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Maximum 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Mean 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Measurement Core 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Median 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Mezzotint 12.0.2
Minimum 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
MMXCore Routines 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Mosaic Tiles 12.0
Multiprocessor Support 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Neon Glow 12.0
Note Paper 12.0
NTSC Colors 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Ocean Ripple 12.0
OpenEXR 12.0.2
Paint Daubs 12.0
Palette Knife 12.0
Patchwork 12.0
Paths to Illustrator 12.0.2
PCX 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Photocopy 12.0
Photoshop 3D Engine 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Picture Package Filter 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Pinch 12.0.2
Pixar 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Plaster 12.0
Plastic Wrap 12.0
PNG 12.0.2
Pointillize 12.0.2
Polar Coordinates 12.0.2
Portable Bit Map 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Poster Edges 12.0
Radial Blur 12.0.2
Radiance 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Range 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Read Watermark 4.0
Reticulation 12.0
Ripple 12.0.2
Rough Pastels 12.0
Save for Web & Devices 12.0
ScriptingSupport 12.1
Shear 12.0.2
Skewness 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Smart Blur 12.0.2
Smudge Stick 12.0
Solarize 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Spatter 12.0
Spherize 12.0.2
Sponge 12.0
Sprayed Strokes 12.0
Stained Glass 12.0
Stamp 12.0
Standard Deviation 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Sumi-e 12.0
Summation 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Targa 12.0.2
Texturizer 12.0
Tiles 12.0.2
Torn Edges 12.0
Twirl 12.0.2
U3D 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Underpainting 12.0
Vanishing Point 12.0
Variance 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Variations 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Water Paper 12.0
Watercolor 12.0
Wave 12.0.2
Wavefront|OBJ 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
WIA Support 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Wind 12.0.2
Wireless Bitmap 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
ZigZag 12.0.2
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Access CS Live
CS Review
Installed TWAIN devices: NONE -
My ipad has a tiny chip on the right corner can it be fixed and how much will it cost?
My ipad has a tiny chip on the right corner can it be fixed and how much will it cost?
Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
The warranty will apply to the country of purchase. And if there is a problem needing repair you have to return it to the country of purchase.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th, Air
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iCracked - Broken iPhone, iPod or iPad
http://www.icracked.com/
iReVamp Electronics Screen Repair ($99)
http://www.irevampelectronics.com/ipad-2-broken-glass-screen-repair.html
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
Do It Yourself iPad Repair
http://www.ifixit.com/Device/iPad
Cheers, Tom -
HT2404 My iPad has no software update in setting/general
I need to upgrade my iPad software to ioS 5 to be able to download an app to store pptx files, but my iPad has no software update in setting/general. Is there any solution for it?
You need to update it from iTunes on a computer and not from the device itself.
(70687) -
My iphone 3gs has a vibrating problem where the phone continuously vibrates
my iphone 3gs has a vibrating problem where the phone continuously vibrates
Did you already try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data by resetting.
If this does not work, set it up as new device: Use iTunes to restore your iOS device to factory settings - Apple Support
If still no luck, get it checked by an Authorized Apple Service Provider or Apple:
iPhone - Contact Support - Apple Support
Has the software on your phone been modified at some point in the past? -
HT4623 My iPad has know software up date
My iPad has know software up date
Because you do not have iOS 5 or later installed. You need to use iTunes to upgrade:
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS to Version 6.0.x from iOS 5
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
c. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages -
HT4623 My iPad has no software update "button" ???
My iPad has no Software update button in the General tab. How do I fix?
The Settings > General > Software Update option only appears when you have iOS 5+ installed, if you have iOS 4 then you will need to do the update via your computer's iTunes.
Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases. You may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
Then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button
Updating to iOS 5+ : http://support.apple.com/kb/HT4972 -
I created one apple I'd when I started using the iPad. After some days, I had to create a new apple id
as there was some problem with the first one. Now at some places still my old apple Id is appearing. Pls adv how I change this to my new apple Id.Anything you downloaded with the first Apple Id will forever be tied to it, and will always require it to update.
The question here is, why did you think you needed to create a new Apple ID? What was the problem with the first one?
To get rid of th old one, you'll need to delete everything you downloaded with it, and then sign out of the ID in several places around the iPad.
Go to Settings->iTunes & App Stores->Apple ID->Sign out.
Repeat the process, for Facetime, Messages, Mail and any other App you need to sign out of.
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