My iPad has been on a black screen for 2 weeks. All it does when I try to reboot is make the black screen backlighted.

I have an iPad 2 and it's been working for about 2 and half years without a problem. It's now stuck on a black screen and whenever I try to reboot it the black screen simply gets lighter. It's been completely charged. Went on customer support with Apple for 2 hours and they couldn't help and wouldn't send a replacement. Please help!

Make an appointment at your local apple store and have them check it out. If the screen or guts inside area dead it's beyond a user fix.

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    plug cable into computer not iOS device
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  • How can I fix an error message saying, "This operation has been cancelled due to restrictions in effect on this computer " when I try to open a webpage from a hyperlink in Outlook?

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  • When I try to import, I receive the following message: "An internal error has occurred: not enough memory".  I always download my photos onto an external hard drive.

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  • My Ipad has been asking me to backup my icloud data....for two weeks. now the reminder notification refuses to leave the screen and i can do nothing on my IPAD, including switching it off.....i hve tried to access my PC and go to icloud and back up data

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    We need to be clear here. Did you create a second ID, or just modify the single ID?

  • My ipad has been turning off every now and again for some time now but last night it turned off and when i try to turn it back on its just a blank screen with the back lighting. please help me

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  • The iPad has been dropped accidentally...

    An iPad has been dropped and turned black...cut off.
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    Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
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    iPad Repair & Screen Replacement Services
    http://www.ifixyouri.com/16-ipad-repairs
     Cheers, Tom

  • My ipad has been stuck in a recovery mode and i cant restore it through my laptop due to less internet speed. can i submit it to apple store? will they make it alright?

    my ipad has been stuck in a recovery mode and i cant restore it through my laptop due to less internet speed. can i submit it to apple store? will they make it alright?

    Hello Elliiee,
    The steps detailed below can help stabilize your iPhone.
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Cheers,
    Allen

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