My ipad has never been backed up I bought more storage and it still won't back up help please

I have had my ipad for 2 years and it won't back up to iCloud I have tried on the computer as well and bought more storage but it just says backup incomplete any ideas
Thanks

A couple of things you can try. Firstly a reset. With iPad turned on, hold down both the Sleep & Home buttons until the Apple logo is displayed. Once booted up connect to a power source, and to your router via Wi-Fi, go to Settings>iCloud>Storage & Backup>Back Up Now
If the above doesn't work try 'logging out' of iCloud, go to Settings>iCloud>Delete Account then go back in to Settings>iCloud> and enter your Apple ID and Password.
Good luck.
Regards,
Steve

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