My ipad has sort of frozen but will not turn off by pressing and holding the sleep/wake button

my daughters i pad has sort of frozen. She can lock it and unlock it.  All it is showing is her wallpaper.  All her apps have disappeared.
We cannot restart it as per the apple support troubleshooting assistant as it will not turn off.  Help

Have you tried to hold down the sleep and home keys for about 20 seconds or so, until you see a silver apple. See if you can get it to reboot.

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