My iPad has "Undefined error:31" how can I fix

I am trying to sync my Ipad with my mac and continue to get the Undefined Error:31" what can I do to fix the problem

What model iPad and what iTunes version is on your Mac?
Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
 Cheers, Tom

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