My ipad is asking for a pass code to install updates - never done before and I haven't set one. What next?
My ipad is asking for a pass code to perform the software updates. It has never done this before and I haven't set a pass code. How do I find, amend or delete this?
It's asking for the passcode you use to lock/unlock your iPad.
Similar Messages
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HT1620 I'm being asked for a pin code to install update I don't have one
I'm being asked for a pun code to install update I have never added one and I've tried the obvious ones that relate to me but can't get it accept any please help
Start reading here — if you've forgotten what you've set to unlock your phone, there is a reset sequence.
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Why is iPad asking for a pass code after last update
I did the last os update and the screen is now asking for a pass code where I did not have one before
http://support.apple.com/kb/HT1212
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I have downloaded the latest iOS and it asks for a pass code which either I cannot recall, two failed attempts,. How do I get one so I can install
The iOS upgrade is seeking whatever code you use to unlock your iOS (iPhone or iPad) device; your device passcode or PIN or password you're using to secure your device.
If you've forgotten the PIN or password that you had originally configured to unlock your iOS device, there is a reset sequence. -
I have turned on my I phone this morning and it is asking for a pass code I have never used one and cannot get past the page can anyone help?
You won't get a reply on your email here. These forums are for users who want to help other users.
If you didn't buy your iPhone in your own country and you unlocked it to work in any way, you're out of luck. If you accidentally setup a passcode check out this old discussion:
https://discussions.apple.com/thread/3671431?start=0&tstart=0 -
help!!!!! i just uploaded 2 days ago the new 7 update to my phone , then yesterday morning , it said disabled and asked me for my pass code . I couldnt remember what it was , so after trying different ones it finally locked me out for good. how do i fix this !!!!!!?????
If your phone is disabled from entering the wrong passcode too many times you'll have to restore it to remove the passcode, as explained here: http://support.apple.com/kb/HT1212.
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Does anyone know how to bypass the pass code after updating iPad to ios7? I've never used a pass code before and now it asks me for one. Also, my iPad is now disabled due to too many attempts to unlock it. Any help would be greatly appreciated.
Hi,
Follow the steps here to recover a disabled iPad:
http://support.apple.com/kb/ht1212
Hope it helps -
What the heck is a "pass code" and why am I being asked for one?? And where would I find said pass code? I've not had to do that for prior updates, so am more than a bit confuzzed. Thanks.
The Passcode is the 4 digit code you use to unlock your iPad.
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My new iPad air is asking for a pass code. I have only just finished restoring it via iTunes from my ipad2 and I didn't set one. The one I used before doesn't work. What can I do?
http://support.apple.com/kb/HT1212
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HT5624 I Am not able to open my IPAD - it is asking for a "Pass Code" what is this?
I am not able to open my IPAD - it is asking for a "Pass Code" what is this?
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I have just bought a brand new Ipad mini and started setting it up. I had updated to os7.4 and after it finshed installing I had to leave it before answering all the set up questions. When I switched it back on it asked me for a pass code which as far as I'm concerned, hasn't been set up yet. Anyone know whats going on!
Hi robertbpage,
Thanks for using Apple Support Communities. If the iPad mini is asking for a password that you do not know, this article has steps you can take:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Cheers,
- Ari -
I have loaded ios 7 onto my ipad mini now it is locked it s=asked for a pass code ihave never had a pass code on this device so tried my apple pass word Locked out! itunes says not eligible when i try to re load!!
Hi MaraAndKaid,
This article has steps you can take when you're unable to remember your passcode to get things back on track:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Take care!
- Ari -
Wanted to update the software now available, but it is asking for a pass code. As far as I remember in didn't put in any pass code , how do I settle this issue . Earlier updates were asking Apple ID but pass code for updating the new soft ware not known.
Hello Kewal,
Thank you for the details of the issue you are experiencing when trying to perform an update. I recommend trying to update using iTunes, and as always, it is a good idea to make a backup first.
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
Update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht4623
Thank you for using Apple Support Communities.
Best,
Sheila M. -
i just downloaded ios 7.0.2 on iphone 4 and it is now asking for a pass code which i did not even set up do??
I have an ipod 5g. i changed my passcode and then got a notification of a 7.0.2 update. i updated and now my passcode wont work? im certain that i entered the right passcode. i would try resetting on my macbook, but the screen is shattered.
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My daughters iPod touch asks for her pass code but when she types it in the cursor does not move or input any characters so,she cannot get into the iPod. This has suddenly happened for no apparent reason, what can we do? Can anyone help please?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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