My iPad is asking me for a restriction pass code but I have never set one so I don't know what it is. I'm trying to reset the device because I have sold it.
My iPad is asking me for a restriction pass code but I have never set one so I don't know what it is. I'm trying to reset the device because I have sold it.
Try erasing the device using iCloud.com - assuming that you were using iCloud and the Find my iPhone app on the device.
What to do before selling or giving away your iPhone, iPad, or iPod ...
if that doesn't work, try recovery mode.
If you can't update or restore your iOS device - Support - Apple
Similar Messages
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My I pad broke after only a few months and now they won't mend it as they say they can't get in as my i cloud password not working. I never even set one up? I have an apple id and password but that's not enough for them to get in.
Welcome to the Apple community.
It's your Apple ID and password they want. -
Lately I have been trying to download some apps but when i click install, the appstore comes up with a message saying that my apple ID can't be used in the iTunes store. This has hever happened to me before and when I go to the settings and the Appstore, then click see Apple ID, it doesn't open. Please help, I don't know what to do. Is this a bug from iOS7.0.4???
JUst experienced the exact same problem after changing password.Getting same message. Hope someone has an answer for this.
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My ipad is asking for a passcode yet i have never set one
Has anyone got any idea if there's a default passcode as I have never set one myself. I have tried many simple codes i.e. 1234 but nothing seems to work
I have just done the iOS 7 update to my disabled son's iPad, which he uses every day for therapies, and now its suddenly asking for a passcode too! After update had finished there was jut suddenly this keypad on the screen asking for passcode, and I have never had or set one before!
Madame as you I tried generic ones, 0000, 1234 etc and all I managed to do was get the iPad disabled from entering too many wrong codes!
Ridiculous that this update sets a passcode lock yet doesn't inform you in any way of what it is!
I have been locked out for days now and I don't know how to get in!
Now apple have release iOS 7.0.2 as a "bug fix" which excited me when I initially saw it this morning but turns out their idea of a big fix for this passcode problem is to create a fix that stops people being able to bypass the passcode!!
God I wish I COULD bypass the thing, but I can't and yet that's what apple decides to do a big fix for, not the fact that I and from what I can see online, many others, have been locked out of our own devices since doing their stupid iOS 7 update!!
Links that are for forgotten passcodes are no help at all as they are for people who have had one and forgotten it, when you plug your device into iTunes, if you've ever created a passcode, there is a button you can see to "change passcode" but for me this is grayed out because I have never created one!
If anyone has solved this problem above, although not exactly the same as mine, pleas please reply and help!
Or if you've seen talk and fixes about this same issue with iOS 7 update please let me know? My son really needs his iPad! I'm also too scared now to update my iPhone in case same thing happens and I'm left without a phone!
Samara -
what is an smpt password? I have problems sending photos using the stamp at the bottom because it asks for some smpt password and I have no clue to find out what it is, how to set one of find one if I somehow put one in and don't know what it it.
It's the password for your outgoing mail in your Mail account. You need to set it up in your Preferences.
Regards
TD -
HT1620 Why is it asking me for a pass code and I didn't set one?
Why is it asking me for a pass code and I didn't set one up. This never happen before when I updated to the most recent IOS on my Ipad2?
It is most likely asking for your Apple ID password, but that is just a guess.
Then again as KarenSelena says if someone set a passcode without actually telling you (maybe a Settings -> General -> Restrictions passcode), that might be why you are getting a passcode request. -
Last night as I was setting up the pin I got distracted and entered the wrong one, now I can't access my phone as I don't know what I entered. Is there anyway around this or do I have to wipe my phone and sign in with my Apple ID and restore from icloud??
I can't ask for help on chat as I'm away from home and don't have the box with me, and obviously can't get the serial number in my phone as I've locked myself out!!
Any help will be much appreciated!!https://support.apple.com/kb/ht1212
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Something keeps trying to download on my mac and I don't know what it is. It is not in the apple store and just comes out nowhere and request for my password to download something and I don't know what it is. How to make this stop? It pops up every single day.
Erica,
I can, with 99.99% certainty, tell you that you are absolutely right in not wanting to download or install this "Helper," whatever it is (but we can be equally certain it would not "help" anything).
I cannot comment as to Oglethorpe's recommendation of 'adwaremedic'; I am unfamiliar with it. His links to the Apple discussion and support pages warrant your time and attention.
It might be really simple -- Trying looking in your Downloads folder, trash anything that you don't know with certainty is something you want to keep, and then Secure Empty your Trash. Then remove the AdBlock extension, LastPass, and Web of Trust extensions to Safari and re-boot. If the issue goes away, still be extraordinarily careful in the future.
Unfortunately, it's probably not going to be that simple to get rid of, in which case I'd then try the line by line editing in HT203987.
I have no further suggestions (other than a complete wipe and re-install...but that's a pain because trying to restore from Time Machine would simply ... restore the Mal).
For the rest of us, please post when you find a solution.
Best.
BPW
(Also, try to edit your second post -- black out your last name on the screenshot and re-post it for others) -
Hello, I have had to restore my iphone 4 to its factory setting as I had missed a number of updates and my computer was not recognising the device. I have now lost my contacts icon on the iphone and cannot find it even after syncing to my computer.
Would you know how to resolve this issue?
Many thanks.
NilouI have now lost my contacts icon on the iphone and cannot find it even after syncing to my computer.
Would you know how to resolve this issue?
It's a pre-installed app and therefore cannot be deleted so you may have inadvertently moved it onto a screen or into a folder, check the utilities folder as this is a common one for it to disappear into. Check all screens and folders and do a search in Spotlight, it will tell you if the app it still on your iPhone but unfortunately not where it is. If you find it on one or your screens or in a folder, press the icon until it wiggles and then drag it back to where you want it. Alternatively you can reset your home screen in Settings>General>Reset>Reset Home Screen Layout. -
I want to buy a hard case for my macbook pro, but I don't know what year it is. When I use the serial number to try and find out, all it says is, "~VIN,MacBook Pro (15-inch Glossy)". When I type that into amazon for a case it gives me nothing!
Hi T,
Either of these will give you the info you seek:
http://www.appleserialnumberinfo.com/Desktop/index.php
http://www.chipmunk.nl/klantenservice/applemodel.html -
My Mac Pro all of a sudden would not turn on. It beebs 3 times, pauses, and then does it again. I don't think I have downloaded anything recently and I don't know what to do!
3 beeps usually means a Ram problem, have you added or removed Ram recently?
And I will assume that you do not have a Mac Pro, but that you have a portable, a MacBook Pro. -
I have recently baught a iTunes gift card and I try to type in the code and it says it's invalid and I don't know what to do? Could anyone help?
No one here can help you. Contact iTunes support:
http://www.apple.com/support/itunes/ -
I've this problem and don't know what to do , i'n trying to follow these steps so i'm asking how to turn off photo syncing and to sync my device
As the article you attached says, "Within iTunes, select the device, then select the Photos pane and turn off syncing."
In other words, once you click on the device in iTunes on your computer (with the iPhone attached), you then click "Photos" near the top and uncheck the "sync photos" box.
Then you sync your device by clicking something in the lower right (it probably says "Apply", but it might say "Sync"). -
Hi I have concern about my purchased , I don't know what can I do?
Hi I have concern about my purchased , I don't know what can I do?
well recomend to see if ur iPhone is under warranty.. but sounds like a hareware issue! you can try it but i dont think it would work but to see if its a software issue put device it Recover mode or known has DFU mode an force restore (you will lose all content on the iPhone) an install 6.1.3 fresh on it but to me sounds like a LCD & Digitizer problem might need a new Assembly...
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I have a 2013 Hyundai I20 and don't know how to download my iPhone5 contact list into the phonebook. Help please?
Thank you....I'll call the dealer - manual is next to useless.....have a nice day..
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