My ipad is bIocked and I get this message "Icloud security copy is unable to access my account" Review account information and make adjustments ....... I ve tried a few things but they do not work ... any comments as to how i should proceed ?
Hey You all .... Please give me a hand over here .... My Ipad is suddenly blocked ..... Using another computer I signed into my appleid account and checked all the categories to make sure I did not have pending messages .. I even reset my password, security questions, etc but did not see anything related to iCloud security copy or anything of that sort .... Again ... my Ipad is frozzen .... anyone has a tip or even better a solution?
Thank You ...Nerva
Call Apple 1-800-MY-APPLE and they can get into your account and fix it.
Similar Messages
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Trying to download ITunes latest version on my Windows XP and I get this message: "The installer has insufficient privileges to access this directory: C:\Program Files\ITunes. The installation cannot continue. Log on as administrator or contact your system administrator." HELP?
Hello PamelaFox14,
Thank you for using Apple Support Communities.
It sounds like you need to log in as the administrator to update the iTunes application properly.
Take a look at this article named:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
This section in particular:
1. Make sure you have administrator account access
To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator account access, you may find this Microsoft article helpful:
Windows 7: How do I log on as an administrator?
Otherwise, refer to the Help documentation from Microsoft, contact your IT department, or visitsupport.microsoft.com for more information.
All the best,
Sterling -
I'm trying to update to CC (2014) and keep getting this message: "Installation Failed. Installation encountered an error. Please restart your system and try again. (15) I've done the restart, same problem.
Help!Hi stijill2,
In case you are facing issues uninstalling the app's then please try manual cleanup of Adobe from your machine by following the below mentioned steps:
1. Navigate to Applications and trash all Adobe app's and Adobe folder.
2. Navigate to Applications/Utilities/ and trash Adobe Application Manager,Adobe Creative Cloud, Adobe Installer folder.
3. Go to Library/Application Support and trash Adobe.
4.Go to ~/Library/Application Support and trash Adobe.
Try installing the CC app's and let us know if still the error persists.
Regards,
Romit Sinha -
My iphone 4s will not allow me to open applcations that I have downloaded. I have tried a few things but still will not allow me to open. Shows they are open once pushing the home button twice. Please help!
Pressing the Home button twice does not show you what apps are running. It shows you what apps were recently used.
Download a free app from the App Store. Once it downloads, your other apps should work properly again. -
I've tried so many things but itunes is not working
I tried to install itunes 5 last monday but it did not install successfully and I encountered many of the error messages people have already detailed. (I'll know next time to check these boards before faithfully clicking on the download button - I could have saved myself so much hassle!)
I followed the instructions in Dimitry's post - uninstalled bonjour/quicktime etc and then managed to do a system restore. The system restore went ok and itunes seemed to be working but it made the computer run incredibly slow and messed up the 'Ahead Nero- Burning Rom' program.
On saturday, we ran a defrag to see if that would speed up the computer - that took nearly 7 hours to run! I then did another system restore which has made the computer run properly. But itunes did not work, so I tried to reinstall it from the disk that came with the ipod. It gets to the end of the installation and says that a newer version is stored on the computer and so cannot install.
I then picked up a download for itunes 4.9 from one of these threads and tried to install that version, but again get the same message that there's a newer version on the computer so cannot install.
I think I have itunes 4.8 on the computer, but when i try and open it, I get a message that itunes cannot run because some of its required files are missing and i need to reinstall itunes! (I don't think quicktime is installed correctly on the computer either as i get an error message - is the standalone download on the apple site safe to use?)
I think i need to completely uninstall itunes and then reinstall it, but i'm scared of losing all my music. I cannot back my music up as the burning-rom program is not working - i tried reinstalling it, but i need to enter a serial number to complete the installation, but i don't have one as it all came in the bundle with the computer.
Any advice greatfully received!Hi B
I meticulously followed the instructions but I still haven't been able to completely uninstall itunes and the ipod.
When I right-click on the bin folder in the ipod folder in program files and then choose delete, I get the following message:
"Cannot delete iPodServiceLocalized.dll: Access is denied. Make sure the disk is not full or write-protected and that the file is currently not in use."
When I right-click on the Quicktime folder in program files, I get the following message:
"Cannot delete QTTASK.EXE: Access is denied. Make sure the disk is not full or write-protected and that the file is currently not in use."
When i open the windows installer cleanup tool I cannot see itunes/ipod/quicktime in the list.
I suspect this is something to do with administrator rights? How do I log in as an administrator? Only me and my husband use the computer, but we don't log in under any different IDs or anything, we just switch it on and start using it?!
I tried installing 4.9 from one of the other threads anyway, but I still get the message that a newer version of itunes is installed so it cannot continue. The itunes in the ipod program file shows as 4.8.0.
Look forward to your advice again.
Thanks, Amanda. -
iOS 5 seems to work on my ipad, but apparently something went wrong when restoring. I lost music and movies, and when I connect the ipad to my macbook, I get the message that itunes was interrupted when restoring. I try to restore again and I get the message "An error occurred while restoring this iPad (-50)." What happened and what should I do?
I have had the same issue since day 1 of the ios5 installation. I always hit "Cancel" and then the iPad eventually shows up again in iTunes. Then a few hours later, I get the same message again. Annoying, but I've not found a way around it.
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Why will Photoshop CS4 not open after loading to new iMac from an external hard drive and I get this message: Licensing for this product has stopped working:error code: 150:30
A Photoshop installation is tied to the machine it was installed on. Moving it to or from a hard drive breaks the licensing.
The answer is easy: Reinstall CS4 from your disc. and apply all updates.
Gene -
I am really angry that I get this message every time I try to update Itunes.
“The File ‘C:/documents and settings\DEAN\Local Settings\Application Data\Apple\Apple Software Update\itunes.msi’ is not a valid installation package for the product itunes. Try to find the installation package ‘itunes.msi’ in a folder from which you can install itunes.
What kind of gobbledegook is that? Are you or Microsoft crazy. Us computer users need simpler instructions. Or you need to write your programs so that they work.
Signed,
Frustrated Apple User
Dean Weaver“The File ‘C:/documents and settings\DEAN\Local Settings\Application Data\Apple\Apple Software Update\itunes.msi’ is not a valid installation package for the product itunes. Try to find the installation package ‘itunes.msi’ in a folder from which you can install itunes.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Trying to burn a playlist in itunes and i get this message at the end 'The attempt to burn a disc failed. An nknown error occurred (4450)'. This is with a new Dell laptop running windows 8. The playlist was 17 songs from cd's and itunes. Any ideas?
try this...
This is how I managed to fix the problem...and I hope this helps others in the similar situation.
I tried with another program..latest version of Nero, and this was also stopping at the 'initialising' stage. I was now lost! I thought the last resort is to give Evesham (My PC manufacturer) a buzz. They were very helpfull. Basically go into 'Control Panel', 'System', and click on the Hardware tab, then 'Device Manager'. Uninstall everything in the DVD/CDRom Drives. Then uninstall everything under the catagory IDE ATA/Atapi disk controllers. This is where my problem was, as I only had one IDE channel here. You should have 4 or 5! Reboot your machine, and everything will automatically re-load. I tried burning using Nero and it worked. Then the big test was iTunes. It worked 1st time!
I asked why the IDE channels have dissappearred, and he said sometimes uninstalling Programmes occasionally removes them.
I hope this will help others who are having problems to burn stuff on iTunes. -
I just installed this update and now I cannot access "Mail" at all. I tried reinstalling the program, but that does not work, either. Help!
Paldeng, thanks for the suggestion. I've done all that. I can connect to the server, but apparently they are not recognizing my ID and password. I can use the server program if I don't go through Mail (using the same ID and password). My mother in another state with another provider has had the same email issue, as also my husband on his laptop who uses the same internet connection I do. His worked fine until we had it repaired at the Apple store and all the original programs reloaded (with the required updates, I assume). We can receive email in Mail, we just cannot send.
I contacted my service provider, and we went over my connections. They said it was not their problem and connected me with Apple, resulting in a charge to me because my warranty is long expired. Apple swears it is not their problem, it is the provider, so here I sit. My son was able to fix my Mom's Mail (she's 97) and got my husband's working also, until mine went out, by tweaking connection descriptions and ports remotely. The thing is, we had not messed with any of those settings, so what changed? I just did not want to bother my son again, as he has many other demands on his time.
Since this fiasco with the Mail v4.6 update, I'm wondering if something else was updated that works well with Lion and Mountain Lion, but does not work well with Snow Leopard and Leopard. I think the problem I had with the Mail update was that my Mail program had been renamed to Mail (original), and therefore was not being recognized by the update. Perhaps they had another tweak in there somewhere that is affecting outgoing mail connections? -
My Ipod is stuck in recovery mode with the plug in to itunes thing on the screen I tryed to restore it but I keep getting a error 28 and I tryed to do the reset thing but it did not work what do I do?
Hi,
You could see if this helps...
DFU Mode / Unable to Update or Restore
http://support.apple.com/kb/HT1808
DFU Mode
Open iTunes and Connect the iPod to your Mac
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time
After 10 Seconds release the Sleep/Wake Button until iTunes tells you it has Detected an iPod in Recovery Mode...
The Phone Screen will remain Black... Now Restore.
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414 -
Itunes updates now it says MSVCR80.dll was not found? I have tried to reinstall itunes and keep getting this message?
Hello emeraldhopes,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Best of luck,
Mario -
When I turn on my iPad I get this message: "iCloud Backup - This iPad hasn't been backed up in 2 weeks. Backups happen when this iPad is plugged in, locked, and connected to Wi-Fi." It has rendered my iPad useless as I cannot even unlock it, and it shuts down within a few seconds of turning it on. Is there any way to clear this?
Try this now.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
Tried to copy a movie from my iTunes account to my iPhone and keep getting this message……. iTunes could not copy "L.A." to the iPhone "Michael's iPhone" because of a timeout occurred.
I completely understand what is happening. I know that you are connected to the Internet. I made the suggestion because I have seen it work in similar circumstances. The Apple iTunes servers can be a bit fussy about things and sometimes rebooting the router clears up this miscommunication between iTunes and your network.
Have you tried signing into your account and then try to sync again. Go to Store>View Account. You will have to enter your password. Then try to sync again. Or try signing out completely in Store>Sign out. Quit iTunes, sign in again and then try to sync again.
Sometimes refreshing settings will help clear up weird problems. -
Using IMOVIE '08 to import from DV camera to 'BUSLINK' external hard drive( formatted for MAC ) but no success and kept getting this message: The import was canceled. You may not have permission to write to /Volumes/BUSLINK/iMovie Events.localized. Thanx in advance!
I finally got a representative that was able to help me, she had me go to Get Info, by right clicking iMovie from the finder, and I had to click on Sharing & Permissions>Everyone>Read & Write
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