My ipad is blocked after update asking me to enter a code that I do not have
Please I need some help, I was proposed today to update my ipad and uknowingly I just clicked on to launch the update. Now it's asking me to enter a code to install the update but I do not have nor received any code for that, I tried to enter my apple account password just to see if can work but without success. Now it's completely blocked on this only display and if I try to enter any code again it deactivate my ipad. I do not know what to do. Please help! Thanks a lot for your kind attention.
You were most likely asked to create a code. That passcode is then used to unlock the device. This is turned on by the installation of iOS 7 as a security measure. Once the installation completes you can turn this off if you want but you must have the passcode to do that.
If your iPad is now locked you will have to connect to iTunes on your computer to restore the device. Be sure to install the latest version of iTunes which is 11.1 or greater. When restoring you will most like have to enter the Apple ID and password that was used previously on the device.
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