My ipad is dead - itunes won't work - I'm at my wits end

I tried to restore my ipad by connecting it to itunes on pc via usb - it wiped it but won't restore it as itunes says it can't connect to the internet.
I have been through every option I can find on the internet - opening as an admin - clearing the various wotsits via command prompt, checking firewall and bonjour and allowing pop ups etc etc - any suggestion syou can find on the web I have tried.
In desperation I deleted itunes and thought I'd just reinstall it but the set up wont run as it says it can't connect to the internet!!
I set up a call with apple support - they rang on time and the conversation went thus:
[Recorded voice] welcome to Apple please press 1 to speak to an advisor [I press 1] - sorry we're closed - dial tone
They called back two minutes later and it went exactly the same way!!!
So now I have a totally dead ipad - no itunes and no support. Help. If anyone can help please help. You will have my undying gratitude and love.

I had the same problem with my old original iPad 1. I read somewhere (maybe even in this forum) to try a 12-watt charger. I bought the Apple 12-Watt power adapter on Amazon for 19.95 (also available at Apple stores for the same price) and plugged that iPad in today and it IS charging and everything on it is accessible!! I am amazed and thrilled! I wasn't optimistic with this fix, but it sure worked! You might want to try it, too. BTW...everything is still there..no restore needed.

Similar Messages

ISight just won't work in Skype - at my wits end!

Hi,
I've spent days reading forums and trying to figure out how to get iSight working in Skype. Hopefully someone can help before I throw the whole lot in the bin!!!
Ok, I'm working on a Macbook Pro 4.1 with Mac OS X 10.5.8. All my software is up to date. I'm running the latest version of Skype 2.8.0.659 but I had the same problem with the previous version. I also can't run iSight with Microsoft Messenger.
The problem is that although iSight seems to work, I can't use it. i.e., Skype has nothing to allow me to turn on a video call. There's a greyed out "Full Screen Video" under the view menu, but that's the only reference to video under the menus. Nothing under call, and no icons on the Skype panel. Under Skype preferences/video, the camera clearly works, as I can see myself, I have 'Enable Skype Video' ticked and 'Start my video automatically' although i'd rather be able to pick when it turns on. Anyway, despite all that, no joy.
So far, I've reset the PRAM and NVRAM, I've made sure that all software is up to date, I've made sure that iChat (which I had set up but never used) is switched off. Mmm, trying to remember what else I did. I'm not sure if when I updated Skype the earlier version was overwritten, but I can't figure out the Mac version of "Add/Remove Software" to try to remove any unnecessary stuff.
Now I have no idea what else to do.... Oh, in Skype I can see other peoples webcams, but cant open mine, but in Microsoft Messenger I can't see theirs or open mine. I get a message telling me that I don't have the latest version of Microsoft Messenger, although I believe that I do.
Really beginning to regret buying a Mac..... Please help someone!!!!!

beyondthepalepr wrote:
... how to get iSight working in Skype.
... run iSight with Microsoft Messenger.
... the Mac version of "Add/Remove Software" to try to remove any unnecessary stuff.
Really beginning to regret buying a Mac..... Please help ...
Welcome to Discussions, beyondthepalepr
... how to get iSight working in Skype.
If you have not already considered every suggestion here, take a look at this thread:
http://discussions.apple.com/thread.jspa?messageID=9976728
It appears that you have already discovered Apple's iSight troubleshooting suggestions:
http://support.apple.com/kb/HT2090
If iSight works with applications other than Skype in every user account you test, Skype is your problem so you do not need to worry about your Mac or its iSight. In this case, check Skype's comprehensive Help, Troubleshooting, and KnowledgeBase pages for help from other Skype users:
http://www.skype.com/help/guides/
(This Skype page even offers help on "Upgrading and uninstalling" that explains that you do not need to separately "remove" the previous Skype version.)
Skype even offers its own Mac OS X "Community forums" for Skype-specific problems:
http://forum.skype.com/index.php?showforum=15
The Mac Skype users who post there may have already solved the same problem you face. You will likely get faster (and perhaps better?) answers to Skype-specific questions in a dedicated Skype Discussions forum rather than this Apple forum.
... run iSight with Microsoft Messenger.
Alternatives for your consideration at this post:
http://discussions.apple.com/thread.jspa?messageID=9575249&#9575249
... the Mac version of "Add/Remove Software" to try to remove any unnecessary stuff.
As explained in some of the articles linked here, Mac OS X does this differently than Windows®:
http://www.google.com/search?btnG=1&pws=0&q=uninstallMac+OSapplication
The usual way to uninstall an app you no longer want is to use the "Uninstaller" that comes with apps that need one. Other apps give you instructions for which specific folders and files to delete to properly uninstall their software. Although some people use them, a separate uninstaller generally is not needed for OS X. (I have never needed to use one.)
To uninstall or upgrade any OS X application, carefully follow the developer's instructions. To prevent problems with your Mac's software, do NOT merely drag things to the trash except in strict compliance with instructions from the developer or someone whose OS X expertise you trust.
As a relatively new Mac user, you may find this info useful:
http://www.apple.com/support/switch101/ and
http://www.apple.com/support/mac101/
Really beginning to regret buying a Mac..... Please help ...
If you decide to keep your Mac but you continue to have problems that you cannot resolve with the documentation that came with your Mac, the Help menus in the apps you are using, or by searching or posting in Discussions, you may find some training to be helpful. If the retailer who sold you your Mac cannot help you, you may want to consider Apple's "One to One" membership:
http://store.apple.com/us/browse/campaigns/onetoone
Of course, if you want other ideas, we will try to offer specific suggestions in response to your detailed questions.
EZ Jim
G5 DP 1.8GHz w/Mac OS X (10.5.8) PowerBook 1.67GHz (10.4.11) iBookSE 366MHz (10.3.9) External iSight

After installing new itunes version why would I have to restore my ipad to factory settings and now it is doing nothing. itunes won't work ?

After installing new itunes version why would I have to restore my ipad to factory settings and now it is doing nothing. itunes won't work ?

Please help me ! I don't understand why I had to restore to factory settings and then when I tried to re-sync it kept telling me iTunes is not working. Why ??

HT201210 After update I can not access my ipad 2? Restore won't work get unknown error 3004

After update I can not access my ipad 2? Restore won't work get unknown error 3004

iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
 Cheers, Tom

My original Ipad is dead and won't charge at all. I've tried numerous chargers. How do I know if the iPad is "broke"?

My original Ipad is dead and won't charge at all. I've tried numerous chargers. How do I know if the iPad is "broke"?

Aside from taking it in to a certified Apple Repair shop, this may be a sign that it is dead. Or there could some kind of damage to the connectors on the charge port. I am guessing on that part because I am assuming that the other chargers you have used work for other devices. It may be time to look into buying a new one if it is dead.

My itunes won't work so i tried reinstalling and when it starts an error pops up that says: "the feature you are trying to use is on a network resource that is unavailable. click ok to try again, or enter an alternate path to a folder containing the insta

my itunes won't work so i tried reinstalling and when it starts an error pops up that says:
"the feature you are trying to use is on a network resource that is unavailable. click ok to try again, or enter an alternate path to a folder containing the installation package 'Itunes.msi' in the box below
please help, its frustrating

first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.
next, download and install the revo uninstaller http://http://www.revouninstaller.com/revo_uninstaller_free_download.html. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.
next download itunes. it worked for me hope this is helpful!!
oonce you get into the revo uninstallergo thru to delete itunes hit uninstall on the itunes icon then you will go thru to it will tell u the same nmessage about the feature and network hit cancell then go thru and hit scan (make sure bthe advance scan button is pushed) this will take awhile but go thru the list and hit everything associated with itunes. hit delete then install itunes again. it worked for me hope it works for you!

Updated iTunes to 10.5, iTunes won't work now! Everytime I open iTunes it just freezes and I can't click on anything. It says to take it out of compatibility mode and still doesn't work! any help??

Updated iTunes to 10.5, iTunes won't work now! Everytime I open iTunes it just freezes and I can't click on anything. It says to take it out of compatibility mode and still doesn't work! any help??
Thank you. Nick

Okay, we'll try the technique from the following post. Be sure to be logged in to your usual user account when doing so. (Otherwise you'll be editing the wrong set of HKEY_CURRENT_USER keys.)
Re: How do I turn off the compatibility mode for ITunes.
Does that clear up the compatibility message?

11.1.4 gives me an error message that says Service "Apple Mobile Device" failed to start. Verify you have sufficient privileges to start system services. Now, iTunes won't work at all.

11.1.4 gives me an error message that says Service "Apple Mobile Device" failed to start. Verify that you have sufficient privileges to start system services. Now, iTunes won't work at all.

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

Hey, I have an unopened iPad mini that I won at work and I'm wondering if there's an upgrade option where I can exchange this for an iPad mini with retina display? Thanks

Hey, I have an unopened iPad mini that I won at work and I'm wondering if there's an upgrade option where I can exchange this for an iPad mini with retina display? Thanks

Take it to an Apple store and ask. All they can do is say no. They may ask for a purchase receipt to make sure it's not stolen.
 Cheers, Tom

TS3074 Hello anyone with Windows 7, not sure why having followed instructions above, install of latest version of itunes won't work and can no longer open old version either. anyone help with this?

Hello anyone with Windows 7, not sure why having followed instructions above, install of latest version of itunes won't work and can no longer open old version either. anyone help with this?

Hi,
thanks for your reply.
Yes, except n°1 - empty Temp directory, I had tried/checked all of those.
I emptied the local temp folder tonight, but it still won't work.
Please note: the installation doesn't give me any problem. The program was working fine, until at one point *plouf* it stopped working. I can re-install it without any problem, it just crashes when opening.
\\edit\\ I seem to have located the problem, it's in the library files. If I re-install iTunes without my library, it works fine (though there is no music in it, yet). As soon as I import my library, or replace the My Music\iTunes folder with the old one, it stops working.

IPod, iTunes won't work with each other

I have spent the last 2 days trying to update my "new" nano. The first few times I synced it up no problem. Now that I've spent a small fortune on new music, the nano and iTunes won't work together at all.
First, I have the most up-to-date version of iTunes. Next, I had the software update 1.1.3 for the nano all ready to go when I plugged it in. I hit the install new software button and dear god, if the nano didn't crap out and iTunes lost it and gave me a 1436 error. I had to disconnect the nano and reconnect. I tried several times, but finally gave up on updating the software.
I went on to try to sync the nano and iTunes so I could at least listen to my music at work, but iTunes now says I'm not authorized to play ANY of my purchased music (recently purchased or stuff I've had on there for years) on my computer so it won't copy it onto my nano. So I deauthorize and reauthorize my computer several times, I've read every possible troubleshooting/solution guide I can find on the site and NOTHING works. I can play all my purchased music in iTunes once I've reauthorized my computer, but as soon as I plug my nano in - forget about it - "You are not authorized to play this music on this computer" crap. And I can't even restore the nano b/c I get that stupid 1436 error - and believe me I tried everything those help pages suggest.
I'm at a loss here and not in the least bit happy with this thing.

Problem solved. The harddisk was formatted and Windows and iTunes re-installed. Hopefully this problem won't appear very soon.

ICal Crashing after startup; iTunes won't work

My problem is twofold:
My iCal calender (desktop) crashes upon opening every time. I reinstalled Tiger (from "not for resale discs" supplied by Apple). It did not fix the crashing; I still can't use iCal. Now, iTunes won't work with this installation of Mac OSX.
I deleted iCal and reinstalled the OS again and I have the same results. Coincidentally, this crash happened after I upgraded to the iPhone 3Gs.
Can anyone help me?
Cathy

You will not lose your files. This may help:
Solving MSVCR80 issue and Windows iTunes install issues.

Can't deinstall Quicktime. Itunes won't work anymore..

Hi
I'm having problems with my itunes / quicktime. It all started off when I wanted to open Itunes and I got a message that I need to update quicktime 6.5.2 to 7.1 or higher. Then I tried reinstalling Itunes hoping it would put the new quicktime on. Didnt work.. so I tried installing only quicktime.. and now - Itunes won't work (if I click the Icon it just does nothing).. reinstalling or deinstalling and then reinstalling doesn't help.. AND I can't deinstall quicktime. I always get a fatal error at the end of the deinstallation process..
Can someone help me? I would really like to update my Ipod..
Thanks for your answers..

(blush) thank you kindly, Kirk. that means an awful lot coming from you.
although there's always a burst of reports of Codec Pack issues when the minimum version of QT required for an itunes version goes up, we've had a decided uptick in reports of problems that turned out to be related to them this time.
the combined symptom set that i always check for Codec Pack issues with is:
"itunes has encountered a problem" error message when launching itunes.
error-message-free QuickTime launch failure.
QuickTime won't uninstall from Add/Remove Programs.
just this weekend, i managed to confirm it's worth checking for a Codec Pack issue if people get the following message (or the English equivalent) when trying to open their QT control panel:
Une exception s'est produite lors de la tentative d'execution de
"C:\WINDOWS\system32\shell32.dll,Control_RunDLL
"C:\WINDOWS\system32\quicktime.cpl",QuickTime"
http://discussions.apple.com/thread.jspa?messageID=4476095#4476095
(other more standard varieties of broken QuickTimes can produce these symptoms, but the Codec Packs add complications to the treatment for them, so it's worth checking on the presence of a Codec Pack fairly early on in proceedings.)

I tried to update iTunes but then it won't recongnize my itouch.. Then my itouch had to be restored it said... Now it is a new iPod and iTunes won't work with it anymore.. P.lease help!

My iPod had an old software... I needed to update it. Then iTunes told me I needed a newer version of iTunes. I did that. I can't remember if there was a problem.. Idk. Then iTunes wouldn't recognize my touch. Then I made a mistake of restoring it and updating it to a new I pod. I figured I could download everything again.. So no big deal. Then something happened with the iTunes or computer.... And my iPod is like when I first got it. But when I plug it in... iTunes won't recognize it.. Me and my mom are going to apple help. Troubleshooting.. But it is not working!!! Please help

Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

ITunes won't work after updating to iOS 8.3

After updating to iOS 8.3 my iTunes App on my iPhone 6 Plus and iPad Air now both don't work.
If I go to play an sample of a song, the little square box with the cover on spins around and then spins back around and no music will play. I'm all so unable to play any music that I've already purchased via iTunes on my iOS devices.
Any comments on what could be causing this?
All so, on another note. My friend has just updated to IOS 8.3 and he just noticed that he no longer even has the iTunes App on his iPhone 5.
Thanks.

After posting this, I've since found out that my iOS iTunes App on my iPhone 6 Plus works all OK when on WiFi, it just won't work when on the data/3/4G connection.
Anybody else having this same issue since updating to iOS 8.3?

My ipad is dead - itunes won't work - I'm at my wits end

Similar Messages

Maybe you are looking for