My IPad is deleting emails from server; how do I stop it?

I have an IMac and an IPad; my wife has a Microsoft system. All are on a network with Apple router. Just in the last week or so, when I delete emails from my IPad, it deletes them from the ATT server, whether they have been read on the other machines or not. How can I get the messages to stay on the server? Thanks for any help!

If yur email account is an IMAP, you can't. It is working as designed. Only delete a message from any device when you actually want it deleted.
If you are using a POP account, you can fix that in settings:
Settings app > Mail,Contacts, Calendars > [the account in question] > Advanced > Incoming Settings > Delete from server > set to Never.

Similar Messages

Deleting email from server

I have had email from my ISP (Plus.net) that I'm over their "email limit"
Apparently after I download the emails to my Mac they are not being delted from the server.
So I try to google an answer and they say "Go to Preferences > Account > Advanced and select the third option "delete email from server" or some such.
However... when I go to Preferences > Account > Advanced etc no such option exists
I have "Keep copies for offline viewing" - the exact opposite option and doesn't help me at all!!!
If I select "don't keep copies" the whole inbox disappears!!! And I'm thinking: what is the point of an app that deletes all its data?
Anyway I only have a few days before Plus.Net kicks me off their service...

Imap accounts should be in sync with their server (the website) so anything you delete from Mail should be deleted from the website. Yours appears not to be working.
Check whether (in Mail) 'Store Deleted Messages on Server' is selected or not.
Mail>Preferences>Accounts>Mailbox Behaviour

Iphone 5 is deleting emails from server since upgrade to 7.02

since upgrading to ios 7.02 (iphone 5) my emails are being deleted from the server even though it is mark never.
Have lost a huge amount of emails especially as I went through the fiasco when the first upgrade decided to downlood all my emails from the server including the older ones. (Now these are not available on the server since the 7.02 upgrade).
Emails have also been deleted from my mac which is synced some how.
I used to keep my inbox on iphone 5 lean and my inbox on imac complete but it not seems that I can not do this.
This is crazy.
I use this for my business and losing important emails is not funny.
ps No more upgrades for me. (Phone or Software - will be looking elsewhere when changing phone)
How can I stop this happening and how can I get my mail back?
Thank you
Kirk

Hi ChrisJ4203,
Thank you for your response.
It seems that others have been hit with this issue.
I note the issue of the old emails being downloaded because the server after the upgrade thought that it was a new device.
I resolved this by deleting the old emails from the phone. (ios7.1) which did not delete from server even though as you stated imap configuration is designed to do this.
The reason that it did not delete from the server is that I set my email account on the iphone 5 to never delete from server.
Which is what I want as I wanted to keep the old emails on my server for reference ( I even pay extra to my hosting company for the extra storage of emails ) and not have thousands of emails on my iphone.
However when I upgraded to ios7.2 even though no changes to email acounts were made by me it deleted the emails from my imac and also from my server.
It seems that somehow the phone was being signed into the server as new device orginally when it was upgraded to ios 7.1 and even though I deleted the the thousands of emails from the phone it did not delete from the server as I had set the account on the phone as never delete from server.
When I upgraded to ios7.2 it seems that the phone remembered the old emails that were deleted and ignored the setting I had chosen to never delete from the server which resulted in the old emails being deleted from server which of course I did not want.
Some of the emails I needed went back as far as 2007.
The setting chosen to not delete emails on server after upgrade to ios7.2 is still ticked but seems to ignore it.
This is unacceptable that a phone upgrade can create this havoc. ( These are my business emails which I no longer have)
I have invested some £10,000 on apple products and this is how they repay me.
Will not be buying an iphone again.
Apologies for the rant Chris.
But many thanks for your effort in trying to come up with a solution.
I will just have to keep all my emails on my iphone until I change my phone.

How do i stop iPad deleting emails from server

Hi - I am using a Ipad Air and am having an Email issue. When I delete on Ipad it automatically deletes on Server. This never used to happen. I have tried all the usual of changing the Advanced setting but still no joy. Any Ideas? BTW using BTinternet.

I have same problem too. Does anyone know solution an "never delete from server
" option is not available

Delete emails from server after retrieving with IMAP protocol?

Hi,
I am using Mail as my email program and have set up my account with IMAP.
When I use the POP protocol, I get the option to 'Remove copy from server after retrieving message'. When I set up Mail with the IMAP protocol, there is no such an option. The result is that my server inbox is slowly filling up and I manually have to login on my server to delete older messages.
Is there a setting to automatically remove retrieved messages from my email server using IMAP?
Thanks for your help.
Erik

Dear Thomas,
Thanks for the clarification! Now I understand the mechanism.
Still I would like to know if there is a way to automatically remove retrieved messages from the e-mail server. Would it help to automatically move my incoming messages in INBOX to a different mailbox in Mail.app? How would I set this up?
Thanks for the response!
Erik

IPad io6 deleting messages from server

I just bought my father a new iPad with Retina Display. When he reads an email on the iPad, it appears to delete the email from the AT&T email server. Is there a setting which we can change to keep the emails on the server indefinitely?

When you pull your messages you will need to check the flag of the message. The flag you are looking for is SEEN.....
Hope this helps.
-Dave

Delete Email from Server... or Not...

I have yet to see a single person raise the same challenge I am having with email. So, I suspect there must be a feature I am not configuring properly... or something.
I have configured a POP email account. I want to be able to delete from the server AND just from the handheld without going back into the configuration menu. Is there a way to do this? Just looking for the flexibility to keep some emails on the server AND eliminate spam from the server so that, when I get to my email client on my laptop, on the email I chose not to delete from the server remains. Thanks in advance for any guidance you can offer.

ampullae,
There is a setting on the iPhone for POP accounts that will remove messages from the server. If you check in Settings > Mail, tap on your POP account, and go to Advanced, you will see an option to "Delete from Server." You can use the option "When removed from Inbox" so that when you move spam messages to the trash, they should be removed from the POP server. You can also set the frequency to remove deleted messages off the iPhone so that the messages you have in the trash will be deleted.
I would highly recommend testing this process with some test messages until you find the settings that work best for you, so that you do not end up deleting important messages by mistake.
Hope this helps,
Jennifer B.
Message was edited by: Jennifer_B

Delete email from server hotmail

Hey,
I have a 3GS, I have recently updated to IOS 5. I used to be able to select whether or not to delete mail from the Hotmail server when I delete the mail from the iPhone, I basically use the iPhone as a preview device, delete them from the phone and deal with the emails from home. Since the update my phone now deletes the mail from the server and I cant find anything in the settings to change this......................am I correct or not? Help??

Googling shows you can set it up as either an IMAP or POP3 account
http://www.ehow.com/how_7820838_configure-msn-imap.html

Delete emails from server when removed from phone inbox

I want my server (Verizon Yahoo) to trash and delete messages when I trash or delete them on my 5s. I have gone into my Verizon account on the phone, made sure Trash was selected rather than Archive, selected "Delete from server..."when removed from inbox"", restarted, etc. Everything else works in the account, and when I delete on the server, it is deleted on the phone. I want emails to delete from the server when I remove them from the phone's inbox. Supposed to happen, but doesn't.

Thanks for the reply. I wasn't very clear, I guess. What I want to do is Trash or Trash>Delete emails on my iPhone 5s and have them go away from the inbox on my Verizon/Yahoo server. That does not happen now, even though I have set the setting on my phone to do so. All the stuff in my inbox on the server reappears the next time my phone inquires, including the emails I've sent to Trash (on the phone) and those I've Trash>Deleted there. Not too worried about permanent, real, NSA-type deletion, because that just isn't going to happen - I am worried about the poor agent at NSA who has to read my boring, mundane emails, though. I just don't want to see stuff I've Deleted from my phone's inbox come back to the inbox. Zombiemail!

Blackberry Z10 has deleted all my emails from all my accounts...also it has deleted emails from server side (OS Rev. 10.1.0.4181)

It's happened a bad thing.
My Z10 (OS 10.1.0.4181) has decided to delete, from all my email account , each emails from july to today!!!! It's unacceptable!!! I have paid 700 Euro for a smartphone that delete my email?! It has deleted also emails from the server!!!
WTF!!!
Who pay for damage that I had?! So Blackberry, wake up! I am so disappointed!
I pretend an answer from blackberry!!! Now!!!!

Hey alexsgv,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
What type of email accounts are added to the BlackBerry Z10? Are they all POP3 and IMAP accounts? Also when a message is removed from the BlackBerry smartphone it will remove it from the mail server, this is by design.
Did you do any software updates recently?
I look forward to your reply.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

IPhone 5 iOS 7.0.4 deletes email from server despite set to NEVER DELETE

Hi all,
I've bin looking all over the internet with regards to this question of mine. As I mentioned, whenever i download an email to my iphone, it seems to disappear from the server. I have several pop3 email account's installed to in my iphone and i have set them all to never delete anything from the server. But the moment i download the emails to my phone, the mails are all gone. I've bin searching everywhere... Please help... thanks in advanced

hmm... Now that you mentioned it, I have'nt checked on that... I'll get back to you with this...
Thanks again

Deleting emails from server

I opened my email from a dektop computer and NOTHING was there. All emails are gone and not in the trash ! They were there yesterday. My husband was having trouble w/ a cell phone using alot of battery and he tried deleting a bunch of programs inclding getting emails on his phone this morning. Is this possible him doing that has actually removed them from the home computer ? Also, something else that is odd, I am missing 2 days worth of emails on my cell phone. But previous emails are there. I have never had anything like this happen before. I totally rely on the home computer to kepp personal emails. Can I retrieve the emails ?

If the cell phone is not configured to leave copies of messages on the server, then they will be deleted from Xfinity Connect.
Check your phone settings.

How to to stop iPad mail from deleting email from server?

iPad 64 / Custom mail
When I delete a mail from my iPad inbox, it is also deleted from my server. How do I configure
To stop this?
In other words, I like previewing my incoming email on my iPod, and I want to be able to keep my iPad email in box tidy by deleting from my inbox without deleting from my server?
Thanks for your hep, IM

Michael Morgan1 wrote:
will.egan wrote:
I hate to have to say it, but...
I'm glad you did so that I wouldn't have to ....
Then you are both talking rubbish. IMAP is designed for multiple client access to the same inbox, and requires either POP3 collection, or explicit deletion from the server, to remove an email.
IMAP deletion should NEVER delete from the server, if you choose not to do so. I have a netbook and a desktop PC using the same inbox. The Netbook uses IMAP, the desktop PC uses POP3. I can delete a message from the Netbook, and it leaves the email on the server, for the desktop PC to collect via POP3.
From Wikipedia "E-mail clients using IMAP generally leave messages on the server until the user explicitly deletes them."
The way the iPad is handling it, is wrong... but then again, this is Apple we're talking about. They will no doubt patent this incorrect behaviour, and market it as a "new invention".

Delete emails from server

It seems that when I delete e-mails from my iMac , they are not deleting from my server account ,
How can configur when deletion on my iMac will also delete from mail server ?
Thanks

Dear Thomas,
Thanks for the clarification! Now I understand the mechanism.
Still I would like to know if there is a way to automatically remove retrieved messages from the e-mail server. Would it help to automatically move my incoming messages in INBOX to a different mailbox in Mail.app? How would I set this up?
Thanks for the response!
Erik

Don't want to download email from server. How?

Just upgrade from my Droid1 to a new Droid RAZR.
On my Droid1, when I checked my eemail, the messages were not downloaded to the phone. They remained on the server. Then, when I checked email from my PC, any messages that were in my Droid's inbox would automatically be removed (as they were downloaded to my PC). If I deleted a mail message from my Droid's inbox, the message would still be downloaded to my PC when I checked its email.
I want to configure the email on my new RAZR the same way, but I'm having problems. After downloading the email to my PC, the messages remain in my RAZR's inbox. I have to manually delete them What am I doing wrong?
My RAZR's email configuration is:
Incoming server
POP mail server
Server, username, and password (all are correct)
Port: 110
My old Droid1 had a "Delete email from server: When I delete from Inbox" setting.
Outgoing server
SMTP server
Server, username, and password
Port: 26
Authentication: LOGIN
My old Droid1 had a "Require sign-in" setting
Other settings
Never delete messages
Remove manually deleted emails from the server (enabled)
My old Droid1 did not have this "Other settings" section.
Thanks!
-R

i agree up to #5.
if i get a pop3 email on the phone & don't delete it but look at the same email on my pc, deleting the email on the pc does not delete it from the phone inbox & must be deleted manually.
as i don't leave a copy of the email on the server using outlook express on the home pc, if i get email on the pc 1st, it won't go to the phone.
i don't delete from the server on the phone, so if i delete the email in the phone inbox, it still goes to the pc.
oh, btw, i do a manual fetch on the phone.
gmail does what you ask, email in the inbox is deleted when deleted from the gmail account on a pc.

My IPad is deleting emails from server; how do I stop it?

Similar Messages

Maybe you are looking for