My iPad is disabled and I cannot connect to itunes - help
I am trying to connect my disabled iPad to itunes to reset the forgotten password. As suggested in another dicussion I have tried unplugging the USB and holding the home button on the iPad for 10 seconds and then replugging the iPad into the computer but my computer says itunes could not connect to the iPad because it is locked with a passcode. You must enter the passcode on the iPad before it can be used with itunes.
Please help....
Recovery Mode:
1. Turn off iPad
2. Connect USB cable to computer; leave the other end alone
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad
Similar Messages
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ipad is disabled and i had connect to itunes. but when i connected to my computer, its not sinc automatically , still ask me to enter the pascode first. so how can i restore my ipad ? seems my laptop didnt know or never get sinc with my ipad.
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY. -
My ipad is showing it is disabled and asking to connect to itunes but when i try it is telling me to put in a passcode. I have put in a passcode. This is fresh out of the box. What can i do?
Try and force iPad into Recovery Mode:
1. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
2. Connect USB cable to computer, leave the other end alone
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad -
I have activated the passcode lock on my iPad sometimes ago and now I foregot it, I entered several passcode but non was correct, now the iPad nis disabled and would not connect to the iTunes. what can be done to unlock my iPad?
If you've forgotten the passcode then you will need to connect the iPad to the computer that you normally sync to and you should then be able to reset the iPad and re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808
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My ipad is disabled and i cant connect to itunes without the passcode. how do i unlock my ipad?
My ipad is disabled and it tells me to connect with itunes. i cannot connect to itunes bc it says i need to enter my passcode. the ipad is locked up. how do i correct this?
http://support.apple.com/kb/HT1212
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Hi,
My ipad is disabled and is asking me to connect to itunes. Itunes won't allow me to connect to it, and is asking me to insert the passcode to the device....See iPhone DFU mode explained, and how to enter DFU mode.
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My kids disabled my ipad and I am connected to itunes but where do I go from here to enable my ipad
Hello AMM34,
I recommend the following article if you are not able to gain access to the iPad because of a forgotten passcode:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Here is the order of what I did to my iPad:
1. A restrictions passcode was put on and we couldn't remember it. Despite numerous attempts at righting this, I couldn't. The iPad would not sync with any iTunes on any computer, Mac or PC.
2. I put a, 'use passcode after one minute' passcode on it and deliberately put in 10 wrong passcodes so it would disable the iPad. Now it still will not connect to any iTunes.
3. I connected to my iCloud account and removed the iPad from the cloud; it says it will erase all iPad data when it connects to the internet. I am fine with that, I need to know what to do now, though. iPad says, 'Connect to iTunes,' but it won't. Please help this amateur of all amateurs!!See iPhone DFU mode explained, and how to enter DFU mode.
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My daughter's iPod touch is disabled and I cannot connect to iTunes
My daughter's iPod went crazy the other day making noises (she was no where around) and when I found it the message said that the iPod was Disabled and that it should be connected to iTunes.I tried this and it said that it might need an upgrade and possibly to be restored. I clicked ok but it only got so far through the software upload before it returned to Disabled. I did a little searching and tried the connect while holding the home button thinking this would work but alas - no joy! I've repeated this and gone in circles looking at discussions and now discovered that I cannot even turn off the iPod (with the slider) I held done the home button and on/off, restarted and then... you guessed it, disabled. Any help?
Have you tried following the recovery mode instructions in http://support.apple.com/kb/HT1212 and summarized as:
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hlep me guys ive been sitting at a computer for 2 hr trying to get this to work !! ASAPPP
Did you follow the steps in the bottom section that discusses what to do if you have never synced with iTunes before?
You can try forcing it into recovery mode:
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device. -
My iPad won't let me sign into my Apple ID when I try and download an app it asks for my id and password and when i type it in the iPad displays a message saying cannot connect to iTunes Store. However when i do this on my phone it works perfectly. Even when i sign in and out.
Has anyone else had this problem? If so how can I fix this?Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections. -
My iphone is Disabled and says to connect to itunes, i did the whole restore thing but then an error pops up and says' sorry we cannot restore the iphone 'iphone'" ... What do i do?
Use recovery mode, you might need to do it a few times.
http://support.apple.com/kb/HT1808 -
My ipad is disabled and I cannot restore it because the Function Find My Ipad setting was on, and I cannot get in the ipad to turn off the setting in order to restore the ipad. Does anyone know how to solve the problem
Force iPad into Recovery Mode. Follow step 1 to 5 very closely.
http://support.apple.com/kb/HT1808
Note: You may have to repeat the above a few times. -
My ipad mini was disabled and kept saying connect to itunes how do i do that
my ipad mini was disabled and kept saying connect to itunes how do i do that
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. If you did not do step 4 properly, start all over again. -
my ipad is disabled because my daughter changed the passcode and then she forget it and now we tried several times and the ipad is sdisabled and says to connect to itunes what do i do to undisable it?
Try this first - I saw a recent post where a user with the same problem after an iOS update used his Apple ID password.
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
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‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom
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