My ipad is disabled and i haven't set it up on a laptop yet as it is new, how can i unlock it?

I got the ipad air today and put a passcode on it but  cannot remember what it is, i haven't set it up on a laptop yet and when i connect it to my laptop it says i cannot do anything until i unlock it, how can i unlock it?

Follow the insructions half-way down this page, under the 'If you have never synced your device with iTunes, or you do not have access to a computer' heading : http://support.apple.com/kb/HT1212

Similar Messages

  • My iPad is disabled and it says to connect to iTunes with my Mac. Its not working. How can I get my iPad to work?

    My iPad is  disabled and it says to connect to ITunes with my Mac. It still is not working.

    Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: Data will be lost. You may have to repeat the above many times.

  • Trying to discard an app into TRASH and I receive a message that "app cannot be removed because it is locked."  How can I unlock an app???

    Trying to discard an app into TRASH and I receive a message that "app cannot be removed because it is locked."  How can I unlock an app???

    Something may have corrupted your User account permissions. Whatever it was that did that is likely to do it again, and will require further investigation.
    To reset your User account permissions perform the following. It may not fix the problem but it will not make it any worse:
    Boot OS X Recovery by holding ⌘ and r (two fingers) while you start your Mac.
    When the Mac OS X Utilities screen appears, select Utilities > Terminal.
    In the Terminal window type resetpassword and press Enter. A window will open behind Terminal that looks like this:
    Do not enter a new password.
    Select your startup volume at the top. From the dropdown below it, select the user account with the problem.
    At the bottom of the window, you will see Reset Home Directory Permissions and ACLs.
    Click the Reset button.
    Quit Reset Password
    Quit Terminal
    Quit OS X Utilities and restart your Mac.
    Back up your system before doing anything else because disk corruption is another possibility that has to be considered.

  • I can't open Firefox and I haven't saved my extensive bookmarks, which contains all my important websites. How can I start Firefox and save my bookmarks?

    I have a Dell Inspiron E1505, and I use Kaspersky Internet Security. The past week, I've had problems opening Firefox - it has been slow. Today, it just won't open at all. At first I thought it was my Internet connection, so I called my provider, Comcast Cable. But I was also able to open Internet Explorer. I was told that I may have to remove Firefox, and redownload it, but it would erase all my bookmarks. How can I access Firefox and save my bookmarks?

    Try starting Firefox in Safe Mode (Firefox Safe Mode, not Windows Safe Mode).
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    Next, check out this article:
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  • HT1212 my Ipad is displaying iPad is disabled and I did not synced with iTunes on a laptop. what can I do?

    This is an iPad mini

    Force iPad into Recovery Mode. You can use any computer with iTune to recover your iPad.
    Follow step 1 to 6 very closely.
    http://support.apple.com/kb/HT1808
    Note: You may have to repeat the above a few times.

  • My IMac is getting slow... and i want to restart the hole computer so all the apps and the stuff I've downloaded will disappear so it will be good as new, how can i do that?

    I NEED HELP!!!
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    And my computer is getting warm all the times so the "wind blower" has to turn on and disturb me so much!!!
    Its getting so annoyng with all the lag and noise its doing when im tryng to do something

  • My iPad is disabled, but I know the passcode.. When i connect it to iTunes it says it can't access it because it has a passcode. How can i get rid of the passcode without resetting the iPad? And if there is no way to do so, how do I completely reset it?

    My iPad is disabled, but I know the passcode.. When i connect it to iTunes it says it can't access it because it has a passcode. How can i get rid of the passcode without resetting the iPad? And if there is no way to do so, how do I completely reset it?

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.htmlhttp://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tbhttp://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Devicehttp://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htmhttp://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • IPad is disabled and can't sync with iTunes

    My toddler managed to permanently diasbled my iPad.  I connected it to my PC (the only computer it has been synced to) so that I could restore it and not lose any of its content.  I got a notification that my iTunes needed to be updated, so I tried updating my iTunes and it won't update by itself.  I contacted iTunes support and they said I probably have to remove iTunes from my computer then redownload it.  My question is, if I remove the iTunes the iPad was synced to and redownload it, will that affect my ability to restore it without losing any of its content, even though it's still on the original computer?

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.htmlhttp://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tbhttp://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Devicehttp://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htmhttp://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • HT1212 My ipad is disabled and says it needs to be connected to itunes, when i connect it to itunes, itunes says that i need to put my passcode in my ipad for it to recognize it, but since it is disabled, i cant do this, how can i resolve this problem?

    My ipad is disabled and it says i need to connect to itunes when i connect it to itunes, it says it wont recognize it until i put my passcode into my ipad, but with my ipad disabled, this is immposible, how can i resolve this problem?

    You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad an resync your content to it

  • My ipad says ipad is disable and it needs to connect to iTune?

    I have this Ipad taht my cousin gave me to fix, when i turned it on is say ipad is disable and on the bottum says connect to iTune. How do I reset it with out logging in.

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTunes and plug (very important)
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note: Data will be lost
    Message was edited by: Diavonex

  • Hey, my ipad is disabled and i cant open. i tried connecting it with itunes in recovery mode to restore it but it wont work it doesnt show and options itunes doesnt detect my ipad in recovery mode. what do i do know? please help!!!

    Hey, my ipad is disabled and i cant open. i tried connecting it with itunes in recovery mode to restore it but it wont work it doesnt show and options itunes doesnt detect my ipad in recovery mode. what do i do know? please help!!!

    If you followed these instructions and you were unable to enter recovery mode, I'm still leaning toward a hardware problem.  Also, since you have IOS-7, read this.  It might help.

  • Please help!! ipad is disabled and will not do a hard reset to go into recovery mode.

    i cannot do a force reset... When i hold in the home and sleep/wake button nothing happens, I have tried these same steps over and over again. Neither the apple or the itunes logo ever pop up.. The screen just stays black. I recently replaced the digitizer after my son cracked the screen. I have made sure that nothing was injured during repair. I did put the digitizer ribbon in wrong and then the screen was not working correctly. I had put the ribbon in backwards. So after the first wrong installation of the digitizer, i tried to unlock the screen with my passcode but it obviously wasn't working.. i would touch the number for the passcode but the screen would respond somewhere else..so i kept getting the passcode wrong and then BAM! Ipad disabled.. so i took a break from the frustration... When i returned to my ipad i took it back apart and thats when i realized that i had the digitizer ribbon in backwards, so i fixed it and replaced the screen once again.. But now the ipad is disabled, and for some reason it will not respond when i try to shut it down all the way, no red slider at all...so i bout a apple data transfer cable and i tried to connect it to itunes and hold the buttons like i read to do in the article, and my computer recognizes that my ipad is there,,, it tells me that i have to allow access and to respond on my ipad.. but sadly i cannot.. nothing appears on the ipad.. it stays a black screen and then when i lt go the "ipad is disabled" screen comes on.....
    Then i read online that i could restore from icloud.com, so i go there, i sign in just fine but my ipad is not listed in the devices there either... it says " No Devices, You must be signed into iOS8 settings or Mac OS Yosemite system preferences to see devices."
    And i dont believe the ipad is up to date, it had been unused for about 2 months, until last week when i attempted to fix it so im sure the operating system is old :-(
    So im totally lost, I dont have a clue what to do to get my device recognized. I would really appreciate any help that anyone can give,, Thank you so much in advance!!!
    Ipad 2 wifi 16gb

    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • Pls, help me , my ipad is disabled as a reult of constant inputing wrong security code by my child on my ipad, i was asked to connect to itunes. The ipad is disabled and cannot do anything to allow me connect to itunes. Pls, What do I do???

    Pls, help me , my ipad is disabled as a reult of constant inputing wrong security code by my child on my ipad, i was asked to connect to itunes. The ipad is disabled and cannot do anything to allow me connect to itunes. Pls, What do I do???

    This should solve your issue:
    http://support.apple.com/kb/HT1212

  • HT2305 I have forget my 4 digit passcode for my ipad 3 and exhausted all the attempts, Now the screen shows "ipad is disabled connect to itunes" How can I unlock my ipad now. Also I have not put "Find my iphone" in icloud as well. Please guide me to unloc

    I have forget my 4 digit passcode for my ipad 3 and exhausted all the attempts, Now the screen shows "ipad is disabled connect to itunes" How can I unlock my ipad now. Also I have not put "Find my iphone" in icloud as well. Please guide me to unlock it.

    Also when I am trying to connect ipad to my windows PC, it shows, your software is up to date and later starts restoring while updating again. Then automatically it stops to update halfway and I have to repeat the process again and again, still in vain.

  • TS1363 I connect my ipad to my computer to do a sync but it is not showing up.  My ipad is disabled and I need to sync it back to the computer. I have the ipad plugged into the computer but the sync does not light up.

    My ipad is disabled and when I connect to the computer to sync it is not finding it.  I don't know what I need to do to fix it so that I can sync.  Please help

    Restore your ipad

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