My ipad is disabled i cannot restore it because i never connected it to my itunes?

Recently i got an iPad mini. i never connected it to my iTunes. I had a security code on it, and my baby cousin disabled it by trying to unlock it. I connected it to my iTunes and started it in recovery mode, it tried to restore and update but it didn't finish and its still disabled. I need help !!?

Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer

Similar Messages

  • Pls, help me , my ipad is disabled as a reult of constant inputing wrong security code by my child on my ipad, i was asked to connect to itunes. The ipad is disabled and cannot do anything to allow me connect to itunes. Pls, What do I do???

    Pls, help me , my ipad is disabled as a reult of constant inputing wrong security code by my child on my ipad, i was asked to connect to itunes. The ipad is disabled and cannot do anything to allow me connect to itunes. Pls, What do I do???

    This should solve your issue:
    http://support.apple.com/kb/HT1212

  • My ipad is disabled and I cannot restore it because the Function Find My Ipad setting was on, and I cannot get in the ipad to turn off the setting in order to restore the ipad. Does anyone know how to solve the problem

    My ipad is disabled and I cannot restore it because the Function Find My Ipad setting was on, and I cannot get in the ipad to turn off the setting in order to restore the ipad. Does anyone know how to solve the problem

    Force iPad into Recovery Mode. Follow step 1 to 5 very closely.
    http://support.apple.com/kb/HT1808
    Note: You may have to repeat the above a few times.

  • My ipad is disabled how to restore it

    my ipad was disabled how to restore it back as passcodw was wrong

    Try the following:
    1. Restore:
    http://support.apple.com/kb/HT1414
    2. Recovery:
    http://support.apple.com/kb/HT1808

  • HT204306 my ipad's disabled and while restoring, it keeps on requesting for an update but whenever i try to download the udpates an error occurs, plz help

    my ipad's disabled and while restoring, it keeps on requesting for an update but whenever i try to download the udpates an error occurs, plz help

    You might want to try disabling your firewall and antivirus software while you attempt to update/restore.

  • I bought an open box iPad but I can't restore it because have the Apple ID of the previous owner

    I bought an open box iPad but I can't restore it because have the Apple ID of the previous owner what should I've to do? My other problem is that I bought it at best buy in Baltimore, MD, 4 days ago when I was in my vacations and now I'm again in my country and I can't returned the iPad.
    Thanks for understand me! 

    The Apple ID and Password that was Originally used to Activate the iDevice is required.
    Activation Lock  >  http://support.apple.com/kb/HT5818
    Kevinrreyes wrote:
    I bought an open box iPad but I can't restore it because have the Apple ID of the previous owner
    Sorry... There is no work around for Activation Lock
    Suggest you Contact Best Buy and see what they can do for you.

  • TS3988 My husband changed the Apple ID on our computer.  For some reason, iCloud has the old Apple ID and it won't let me change it.  I've been locked out of my iPad twice and had to restore it because of iCloud.  How do I change the Apple ID (not the pas

    My husband changed the Apple ID on our computer.  For some reason, iCloud has the old Apple ID and it won't let me change it.  I've been locked out of my iPad twice and had to restore it because of iCloud.  How do I change the Apple ID (not the password)?

    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
    In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
    If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

  • HT2731 My daughters iPad has just been factory restored from the apple shop, she was on my iTunes account with her email address but now she is the correct age for her own account. We have started up the iPad and with trying to create her own with her own

    My daughters iPad has just been factory restored from the apple shop, she was using my iTunes account with her email. When trying to create her own iTunes as she is the correct age it has come up that her email is already being used. How do we  do this with he same email address

    Hello spooner68,
    Thank you for the details of the issue you are experiencing when trying to create an Apple ID for your daughter.  Because her email address is associated with your Apple ID, you are receiving the message that the email address is in use. 
    To remedy this, you will have to first remove her email address from your account using steps 1-3 of the section titled "How to add an additional email address that is already associated with another Apple ID" in the article below and then attempt to create her Apple ID with her email address:
    How to add an additional email address that is already associated with another Apple ID
    If you have an email address that is already associated with another Apple ID, you may need to remove it from your other Apple ID before you can add it to your preferred Apple ID.
    Sign in to My Apple ID with the Apple ID that has the email address already associated with it.
    Find the email address that you want to move to your preferred Apple ID, then click Delete.
    Click Save Changes, then click Sign Out at the top of the page.
    You can find the full article here:
    Apple ID: Associating and verifying email addresses with your Apple ID
    http://support.apple.com/kb/HE68
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • HT1414 I get error "cannot restore phone because not enough memory" when trying to restore iphone 5

    My iphone 5 is freezing continuously and will not respond until turning off and on. It then freezes again with the first usage and will not respond with any button. I tried restoring it but get the message " Cannot restore phone because there isn't enough memory". Is anyone familiar with this problem?

    Read https://discussions.apple.com/message/20416055#20416055

  • HT4859 Help! What do I do if my IPad says that it cannot back up because my icloud storage doesn't have enough room.  It directs me to either cancel or go to settings but the screen locked so I can't do either.  Deleted photos/ videos already.

    Help! What do I do if my IPad says that it cannot back up because my iCloud storage doesn't have enough room.  It directs me to either "Cancel" or go to "Settings" but the screen is frozen and it won't let me do either.  I have removed a lot of pictures and video that I had downloaded.  Then tried to reconnect it to the computer to see if another attempt would prompt a back up with less need, but that did not help.
    Does anyone have any quick fix ideas?
    Thanks.

    Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.

  • Upgraded to 11.3.1 now can't open library. Won't read. I have an older iMac (2008). Message I get is: cannot be read because was created by newer version of iTunes. Would you like to download iTunes now?' ... so I do and it fixes nothing. OS 10.6.8

    Upgraded to 11.3.1 now can't open library. Won't read. I have an older iMac (2008). Message I get is: cannot be read because was created by newer version of iTunes. Would you like to download iTunes now?' ... so I do and it fixes nothing. Same message again. OS is 10.6.8.

    Thanks again. The option thing got me further than I've gotten thus far but when I went to choose a library I got that same message.
    I do have options. I have 2 iMacs. I can still access my music through 'sharing' and download it onto my newer iMac. Trouble is it doesn't have a CD port and I like to burn. From what I've read about their new Mac portable CD/DVD drive, it's shaky at best. Incidentally, do you know of any drives that work well with Macs and cost less than $89.00?
    I've figured out I can download a previous library from my old Mac then upload it from the new one which should put me back in business, but what do I do with the corrupt one that's there now, just trash it? Also, when I do the option key my other choice is Create A New Library. Should I do that and put the good previous library into it?
    Thanks a million, I really appreciate your time. I'm an old fogey and computers often mystify me, especially when they lock me out of things for no apparent reason.

  • HT1414 ipad is disabled and wont restore

    Son's iPad Mini - he fogot his passsword & now the device is showing "iPad is disabled" and I cannot get it to restore.  Tried to go through Recovery Mode but it gets stuck with a message that says "To allow access, please respond on your iPad"  but I cant do anything with the iPad except power it down....

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • HT1414 my iPad is disabled and cannot turn off find my iPad

    I forgot my password and now my iPad is disabled after multiple attempts....I went to restore my iPad in iTunes and it says I need to turn off my "find my iPad" app....What do I do?

    Force iPad into Recovery Mode. Follow step 1 to 5 very closely.
    http://support.apple.com/kb/HT1808
    Note: You may have to repeat the above a few times.

  • HT201263 My daughter installed a password to unlock her iPad which she forgot and now her iPad is disabled and cannot be used. I can't even connect to iTunes thru the computer.  Please help.

    My 9 yr. old daughter installed a password to unlock and lock her iPad which she forgot and now her iPad is disabled.  We can't even connect to iTunes thru the computer.  Please help.

    Forgot or Wrong Passcode
    http://support.apple.com/kb/HT1212
    Forgot Passcode use recovery mode to restore
    http://support.apple.com/kb/HT1808

  • My ipad is disabled. I restored it via itunes but didnt work?

    My ipad is disabled, i restored it via itunes but nothing happened.

    Hi bsalinas78,
    Thanks for visiting Apple Support Communities.
    You may want to try restoring again after placing your iPad in recovery mode. See this article for the step-by-step instructions:
    iOS: Unable to update or restore
    http://support.apple.com/kb/ht1808
    Best Regards,
    Jeremy

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