My ipad is disabled. I restored it via itunes but didnt work?

My ipad is disabled, i restored it via itunes but nothing happened.

Hi bsalinas78,
Thanks for visiting Apple Support Communities.
You may want to try restoring again after placing your iPad in recovery mode. See this article for the step-by-step instructions:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Best Regards,
Jeremy

Similar Messages

  • HT1212 IPAD is Disabled, tried to connect via itunes but get error "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."

    IPAD is Disabled, tried to connect via itunes but get error "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."

    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • TS1559 my iphone 4s version 7.0.4 wifi turned out grey. i restored my iphone also but didnt work, what shall i do???

    my iphone 4s version 7.0.4 wifi turned out grey. i restored my iphone also but didnt work, what shall i do???

    ChrisJ4203, thanks very much for your input.  I don't mean to turn this post into an endless debate, but frankly I am still having a hard time believing that the WiFi died as a result of a hardware failure.
    My logic might be flawed, but here it is:
    While the iPhone 4S got very hot when wirelessly downloading and installing iOS 7.0.4 over the WiFi network, the WiFi chip and antenna had to be functional to complete the wireless iOS update.  Apple was very clear that iOS 7.0.4 is too large to download and install via cellular service.  Accordingly it would appear that any hardware failure had to occur in the few minutes between the download/installation of iOS 7.0.4 and its first use.  That window of opportunity is incredibly small in an otherwise flawless hardware performance.  I am not a big believer in long shot coincidences, so a WiFi hardware malfunction seems highly improbable to me, but not impossible.  A firmware/iOS conflict still seems more plausible to me.
    I also don't read much into Apple's "out-of-warranty" replacement offer at $199.  AT&T tells me that anyone walking in off the street (with or without a hardware or iOS malfunction) would receive the same offer.
    I appreciate that some iPhone 4S users did not experience any WiFi issues when they updated to iOS 7.0.4, but such difference could easily be explained if Apple used more than one WiFi chip and/or firmware in the iPhone 4S series.  Such an explanation would also account for iOS 7.0.4 (and 7.0.6) not recognizing the WiFi chip after the iOS update.
    Still perplexed, but thanks again for your kind efforts to help.
    Wonder if I can limp along long enough to spend my money on an Apple iPhone 6 ... but then again I don't want to be anyone's beta-tester.
    I am tempted to switch to a Samsung Galaxy or some other smartphone as long as I will be buying new accessories, but frankly I don't want to waste my time learning a new OS or core apps.

  • Restoring iPhone via iTunes but using iCloud backup

    I have an iPhone 4S that is NOT sync'd to an iTunes on a computer, but is sync'd to iCloud. I need to wipe it competely and restore it to the lastest iOS and then use iCloud to restore the setting and content via wifi.
    I am asking to make sure I've got this correct:
    Start up phone in recovery mode
    Use itunes to restore
    I'm fuzzy on what happens when the iphone restarts AFTER the iOS is restored to factory? Will I be able to eject it from iTunes before it get's sync'd to that iTunes and then continue on with the phone in hand to restore settings and backup from iCloud?

    If you already have the latest iOS, and you go through the Erase All Content and Settings, I don't believe you'll get a "fresh" installation of iOS since it is already installed.  But perhaps it does perform an over-the-air iOS install, not entirely sure to be honest.
    But it sounds like what you're trying to do is "dig deeper" into the restoration process to cure a problem?  If so, instead of Erase All Content and Settings right off the bat, here's what you could do:
    1- Restore from iTunes, that will force a full download of iOS (if your computer doesn't already have it) and re-install iOS completely.
    2- At the end of this process, set your phone up as a new device with a different name than it has now (this is temporary).
    3- Let the restore complete, and don't bother loading apps, media, etc.
    4- Now initiate Erase All Content and Settings and then select your iCloud backup.

  • My sister gave me her iphone 3gs because she got the iphone 4 but it won't go past apple logo tried restoring it via itunes but it can't it flashes a white screen then goes back to the apple logo and repeats. Yes it had water damage a long time ago

    Why can't I just restore it under a new account or something liked that? What else can I try in order to restore it I have tried everything even under her itunes acct and all. Please help!
    I don't know what operating system out has my computer first see it when itunes does.

    Sounds like the iPhone is damaged beyond repair.
    Out of Warranty replacement in the US is $199.

  • I forgot my passcode and ive tried to go and restore thru i tunes but didnt work  Help?

    I changed the code and within 5 min tried to get in but must have hit a wrong button because it says incorrect and eventually disabled my phone  Im disabled and not able to get out to go to a apple store or anywhere to get it fixed  Ive tried the shutting iti down then connecting to i tunes and thought it restored but then it says unable to because error or need passcode  Can somebody please help me?

    Here you go:
    http://support.apple.com/kb/HT1212

  • All music back onto my comp via iTunes, but didnt pop main music folder?

    Ok I backed up all my music onto my computer again last night... but I dont think it populated into the folder I wanted it to on my media HDD.
    What is the easiest way to locate any addtional songs on my computer that iTunes ripped and may have put in a folder OTHER than my main music folder on my media HDD?

    I backed up all my music onto my computer again last night
    Sounds like you backed it up onto an external drive, not ONTO your computer.
    I dont think it populated into the folder I wanted it to on my media HDD.
    What did you back up and how did you do it?
    What is the easiest way to locate any addtional songs on my computer that iTunes ripped
    When you RIP songs off CD with iTunes, they are put into the _iTunes music folder_ specified in iTunes prefs -> Advanced - iTunes music folder location.
    This is the only place iTunes will put them.
    and may have put in a folder OTHER than my main music folder on my media HDD?
    If you have the _iTunes music folder_ specified in iTunes prefs -> Advanced - iTunes music folder location set to an external drive and that drive is not connected, powered on and mounted, iTunes will default back to /My Documents/My Music/iTunes/iTunes music folder.

  • HT201263 ipad is disabled anAnd wont conect to itune. tried restore and says u need to put your password in ipad but i cant because it is disabled.  plz help.

    ipad is disabled because putting wrong password too mant times and it wont connect to itune. error comes when connected saying put your passcode to your ipad but ipad is disabled. tried restoring and same problem. msg on the ipad says disabled connect to itune. i havent connect this ipad to any computer before. please help?

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • TS1538 I have restored my ipad 2 but it still will not let me in.  It gives the message iPad is disabled...connect to iTunes

    I have restored my ipad 2 but it still will not let me in it.  It gives the message iPad is disabled...connect to iTunes.  I already connected to iTunes and went right back to message.

    Try using recovery mode. You want to use the computer that you use for syncing your iPad so that you can restore from a backup at the end of the process.
    http://support.apple.com/kb/HT4097?viewlocale=en_US&locale=en_US
    If you have an iCloud backup, you can restore from that as well. If you have no backups, you will end up losing everything on the iPad and will have to start all over again.

  • HT1212 my phone is disabled and says connect to iTunes but i want to recover and save all my data's and pictures before restore

    my phone is disabled and says connect to itunes but i want to recover my data's and pictures before restoring it with itunes.

    You may need to put the iPad into recovery mode in order to be able to reset it : http://support.apple.com/kb/ht1808
    If you haven't synced it to that computer before then you won't have a backup on it to restore your content from. Do you have any of your content on it for re-sycning and/or have you been backing up to the cloud ?
    You can re-download your apps (if they are still in the store) via the Purchased tab in the App Store app, and you may be able to re-download music, films and tv shows via the Purchased tab in the iTunes store app.

  • I forgot my password for my iphone 4 and it is now disabled. I am trying to restore it through itunes, but it say I have to put my passcode into my phone first. Is there a way to restore without using my passcode?

    I forgot my password for my iphone 4 and it is now disabled. I am trying to restore it through itunes, but it say I have to put my passcode into my phone first. Is there a way to restore without using my passcode?

    The instructions are in that link. Just follow them VERY CAREFULLY. Especially the part about:
    Turn off your device and leave it off.
    Plug in your device's USB cable to a computer with iTunes. [but DON'T connect it to the iPhone yet]
    Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
    When you see the iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
    When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
    Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.

  • I put a passcode on my iPad 2, then I forgot it. I've tried to restore it in iTunes, but it still has the passcode on it. What do I do?

    I put a passcode on my iPad 2, then I forgot it. I've tried to restore it in iTunes, but it still has the passcode on it. What do I do?

    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup).
    If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present
    Connect the iPod to your computer and restore via iTunes. Place the iPod in Recovery Mode if necessary to allow the restore.

  • HT201412 my apple ipad is disabled and saying connect to itunes. i tried to connect with itunes but not responding

    my apple ipad is disabled and saying connect to itunes. i tried to connect with itunes but not responding

    Connect to iTunes on the computer you usually Sync with and “ Restore “...
    http://support.apple.com/kb/HT1414
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/ht4097

  • My Ipad is frozen. I've tried to restore it using Itune, but it asks me to desable find me, but I cannt, cuz it is not working. What to do?

    My Ipad is frozen. I've tried to restore it using Itune, but it asks me to desable find me, but I cannt, cuz it is not working. What to do?

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • HT1212 i have an ipad that has a password on it and i dont remember my password i tried to restore it using itunes but its telling me that i need the password is there another way to go about this?

    im trying to unlock a friends ipad for her because her step daughter doesnt want to give the password to her how do i go about in restoring it without using the password in order for me to do the process

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

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