My iPad is frozen and will not budge, My iPad is frozen and will not budge

My iPad is frozen and will not budge

Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

Similar Messages

  • HT4623 iPad Mini - one year old.  Plugged it in to charge and now it will not power on at all.  I have tried different cables to ensure it was not a faulty cable.  What else can I do?

    I have an iPad mini that is exactly one year old.  I plugged it in to charge it.  The next morning it ws completely dead.  I can't get it to come on no matter what I try.  I have tried a different cable to see if my cable was faulty, but  that id not resolve the issue.  No matter what I try, I can not get it to power on.  I cannot get iTunes, nor my computer to recognize it when it is plugged in.
    Has anyone else had this issue?  What can I do?  Any help would be appreciated!

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    Black or Blank Screen on iPad or iPhone
    http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • After update.. i can not start the ipad, when i press agree in the terms ...it will freeze and the screen not working///help please

    after update.. i can not start the ipad, when i press agree in the terms ...it will freeze and the screen not working///help please

    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
     Cheers, Tom

  • IPad two has decided it wants to reboot on its on and the cover will not stop it just reboots and stays on running down the battery

    I pad 2 keeps rebooting when it wants two and usually a few min. After I start it and even with the cover on reboots and runs till battery bread.

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPhone, iPad, iPod Touch: Troubleshooting Touchscreen Response
    http://support.apple.com/kb/ts1827
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    Black or Blank Screen on iPad or iPhone
    http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • Ipad will not start up, keeps shutting down and trying to restart, computer will not recognize device to restore.

    ipad will not start up, keeps shutting down and trying to restart, but never gets past the apple logo.  The computer will not recognize it as a device that is connected to try and restore. 

    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    Black or Blank Screen on iPad or iPhone
    http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Home button not working or unresponsive, fix
    http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
    Fixing an iPad Home Button
    http://tinyurl.com/om6rd6u
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • HT204266 My iPad (version 1, IOS 5.1) has quit connecting with the store. I am unable to update or buy any app. I did a reboot and a reset with deleting the data. I can not find anything in support for this problem. Any help will be appreciated.

    My iPad (version 1, IOS 5.1) has quit connecting with the store. I am unable to update or buy any app. I did a reboot and a reset with deleting the data. I can not find anything in support for this problem. Any help will be appreciated.

    My iPad (version 1, IOS 5.1) has quit connecting with the store. I am unable to update or buy any app. I did a reboot and a reset with deleting the data. I can not find anything in support for this problem. Any help will be appreciated.

  • HT201335 It got nA new router today and wanted to turn on apple tv but my remote app on iPad and iPhone will not recognize apple tv. Btw- I do not have apple tv remote.

    It got A new router today and wanted to turn on apple tv but my remote app on iPad and iPhone will not recognize apple tv. Btw- I do not have apple tv remote.

    It reboots it but unplugging can also rectify communication issues like this. A restore would be the next step.

  • My iPhone 3gs has frozen after trying to update to 5.0.1 and will not turn on or off. Only showing the iTunes logo and the usb cable on the screen. What can I do to fix this?

    My iPhone 3gs has frozen while doing update 5.0.1 I think it was. All it shows is the iTunes logo and the usb cable on the screen. I will not turn on or off. I have tried reconnecting to iTunes but nothing happens. Have held both buttons for 10 seconds etc and nothing is working! What can I do?

    Here are Apple Steps: http://support.apple.com/kb/HT1808

  • HT1414 i have the 1st iPad. Can it be updated to iOS 6.0.1?  If not how to fix-when on the internet sometimes it will just stop and go to the apps screen.

    i have the 1st iPad. Can it be updated to iOS 6.0.1?  If not how to fix-when on the internet sometimes it will just stop and go to the apps screen.

    svargaswp wrote:
    i have the 1st iPad. Can it be updated to iOS 6.0.1?  ...
    No.
    iOS 5.1.1 is the lastest for the iPad 1.
    svargaswp wrote:
    ... how to fix-when on the internet sometimes it will just stop and go to the apps screen.
    Try This...
    Close All Open Apps...  Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430
    Note:
    Also consider Deleting any Apps you have Purchased / Downloaded but you now never use..
    If necessary...
    Connect to iTunes on the computer you usually Sync with and “ Restore “...
    http://support.apple.com/kb/HT1414

  • My ipod will not charge from a wall socket but will charge using the same cable if the usb end is plugged into a computer or an airport power source. My iphone and ipad charge fine on the same cable usin ghte same wall plug in the same wall socket?

    My ipod will not charge from a wall socket but will charge using the same cable if the usb end is plugged into a computer or directly into an airport power source. My iphone and ipad charge fine on the same cable using the same wall plug in the same wall socket. This makes no sense but I see that it has been posted as a problem elsewhere. This must be due to some kind of degredation of the Ipod. . It is not fixed by IOS resets as others have noted.
    Has anyone asked Apple directly about this?

    Hi there Apples or Pears,
    I would recommend taking a look at the troubleshooting steps found in the articles below.
    Charging your iPod battery
    http://support.apple.com/kb/ht1384
    iPod's battery doesn't charge
    http://support.apple.com/kb/ta44551
    -Griff W.

  • I upgraded IPad to IOS7.0.4 and Itunes to 11.1.3.8, now sync will not work

    I upgraded all 5 of our IPad Minis to IOS 7.0.4 and the Ituens to 11.1.3.8 and now I am unable to sync any movies, TV Shows, or Music to any of the devices.  Itunes says its updated and that they are synced, but when I try to go to them on the pad, there is only the ICloud version available for those I have purchased through ITunes.
    I am not even able to "Share" My Itunes Library through the WiFi in the house.  The only thing that is working is my AppleTV.
    I have tried rebooting PC.  I have rebooted IPad's.  I have restarted ITunes.  I have verified access and restrictions.  Nothing works.
    The only thing that I have not tried is resetting the Pads.  But I will say if I have to reset 5 IPads, 2 IPhones, 3 IPods and 2 AppleTV's every time an update is issued, I can tell you, I will seriously consider moving to another platform.  I moved to apple for the theory of simplicity, they are almost as bad as Microsoft at this point.
    Does anyone have any ideas?

    Finally, here is what I will have to do with 4 more IPad's, 3 IPods and I am not even updating the phones.
    I had to connect the Pad to ITunes and let it do its thing.  Because of whatever the error is, it take upto 20 minutes for it to finally get all the steps completed.  I then have to go into the Summary section and tell it under the IPad Mini Section (NOT the BACKUP section) and tell it to do a Restore.  I then have to wait for it to take over 30 minutes for it to kill the current setup and reboot.  Once it finally reboots I have to go into setup and tell it to setup as an already known Pad configuration.  This helps, but then I have to wait another 20 minutes till however long for it to install the media that it shows as part of the install.  The reason I say however long is because if I only had about 5 Gig of media on there at the time.  If I had it anywhere near full it would take much longer.
    Then, at that point I can finally make changes to the media.
    I also verified something else.  The only other thing that they all had in common was they were all trying to download a movie I recently purchased.  It was fairly large so I wondered if size was an issue or if maybe it was corrupted.  I deleted it from ITunes and the CPU.  Still had the problem.
    This is the third update from apple I have had to do this.  It is getting very old.  I left the MS platform for the same reason.  I dont have the time to spend fixing crap that Apple "Genious'" get paid to supposedly fix. 
    I appreciate the sugestion on the Hard Boot Process.  I will try that sooner next time, but I am a bit frustrated with Apple at this point.  Its no wonder they are loosing market shares.

  • Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

    Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

    If you have all your music on the cmputer then i would connect up my phone uncheck the Sync Music option and apply.
    This should take all the music off your phone .Then you can resync the music back on to it.
    If this doesn't work maybe a restore to factory settings and start from scratch is the way to go

  • My iPad when I open safari will allow me to type a address and it will go to the web site but when it gets there the screen is darkened and it will not let me do anything but go to anouther adress. Touch screen doesn't work and tabs don't work.

    I am having problems with safari. The screen is darkened and I can't use touch screen or tabe. But I can use the address bar and go to anouther website. Other then that I can see website but can't touch nothing, how do I fix

    Go to Settings>Safari>Clear Cookies and Data. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Or
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    Or if those do not work - quit Safari 
    Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

  • HT2534 When I try to set up an Apple ID, it's asking for a credit card, and there is no "None" option, like this page suggests. How can I bypass this? This iPad is for a younger child who has no credit card, and will not need to make any purchases.

    When I try to set up an Apple ID, it's asking for a credit card, and there is no "None" option, like this page suggests. How can I bypass this? This iPad is for a younger child who has no credit card, and will not need to make any purchases.

    You can create an iTune and App Store account without credit card details
    1. Sign out of current Apple ID if you are sign-in to one (important)
    2. Go to App Store and select a free app
    3. Tap INSTALL APP
    4. Create New Apple ID
    5. Confirm Your Country
    6. Agree with Terms and Conditions
    7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
    8. Create and answer your secret question
    9. Select NONE for Payment Method
    10. Fill in Billing Address
    11. Submit application for new Apple ID
    12. Wait for verification email
    13. When email arrive, verify your account
    14. Start downloading your free apps

  • HT1296 I have not connected my iPad to a pc yet and it has my songs on it that are on iTunes, will I lose this if I plug it onto a PC?

    I have not connected my iPad to a pc yet and it has my songs on it that are on iTunes, will I lose this if I plug it onto a PC?

    Since you have never plugged the iPad into your computer's iTunes yet - you are syncing to a "new" computer so .... Yes you will lose the music if you sync it with iTunes before making this your syncing computer.
    But ..... You can transfer all of the iPad content into iTunes and that will make the iTunes library your new syncing library. Just follow all of the steps in this user tip and you will be OK. Then you will be able sync without losing anything.
    https://discussions.apple.com/docs/DOC-3141

  • I bought a song on iTunes, and it is on my iPad, but the song will not play, it skips to the next song.  How can I fix this?

    I bought a song on iTunes, and it is on my iPad, but the song will not play, it skips to the next song.  How can I fix this?

    Music>Songs>Select song>Swipe from left to right to delete.

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