My iPad is frozen on an illuminated black screen...

Can't do a hard-restart, won't respond to me holding down the lock OR home button for any length of time... can't even restore it because it says I have to turn off "find my iPad" on iCloud from the iPad itself! It's charged, so I think I've tried all I know to do...help!

Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

Similar Messages

My iPad stop working suddenly i see black screen only pressing the home? and sleep button dose not solve the problem please help?

My iPad stop working suddenly i see black screen only pressing the home and sleep button dose not solve the problem please help ?

Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

HT4623 My iPad 2 is stuck on a black screen that has the iTunes symbol and a charger that I'm guessing means "plug into iTunes". I did so and then waited four hours to download something. And now it is saying that its going to update my iPad but it isn't

I clicked the button in my setting thatz is saying "software update iOS 6.1.2. It turned off and now My iPad 2 is stuck on a black screen that has the iTunes symbol and a charger that I'm guessing means "plug into iTunes". I did so and then waited four hours to download something. And now it is saying that its going to update my iPad but it isn't working. I tried to "update" twice. I am VERY ANNOYED beczuse the last time i updated it, it just turned off and i didnt have ot plug it in or anything. WHY IS IT DOING THIS.....?????? My ipad will not turn on or anything. Help me FIX THIS!!!

hi Kinney. last hour, i update my ipad 2, then im having the same problems as u. im also hoping people can solve this issue.

My grandsons new Apple refurbed 35g ipad keeps locking up with a black screen amd nothing else. I have reset it many times pressing the home and off buttons together but uit keeps locking up. Help,please!

My grandsons new Apple refurbed 35g ipad keeps locking up with a black screen amd nothing else. I have reset it many times pressing the home and off buttons together but it keeps locking up. Help,please!

Thank you for trying to help. I followed your instructions, it took 6 hours to download, and then said it could not solve the problem (something to do with error 9?). It will have to go back to Apple - its only 3 days since it came out of the package and its very disappointing for him. Looks like I have to hang around in the Apple store in Plymouth all tomorrow until they can fix it, or will change it. Thanks for your help.

Cant play tv shows on ipad after downloading just get a black screen

My first generation ipad will not play tv shows that I have purchased from Itunes. Once they are downloaded on to the ipad I just get a black screen when I try to play them. If I restore the ipad I can SOMETIMES watch them for a short while before it reverts back to a black screen. So Frustrating!!

Hello LBV123,
The next step would be to report the issue to the folks in the iTunes Store, as detailed in the article below.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen

IOS 6.0.1 caused my new iPad keep restart or show in black screen & few minutes later back to main page, may i know how to solve this problem?

I Have already update my new iPad to iOS 6.0.1. After that, I am facing a problem here, my iPad keep restart itself or show me the black screen then few minutes later back to main page, may I know what's wrong with my iPad?

You need to restore iOS on your iPad.
Look here: http://support.apple.com/kb/HT1808

My ipad is frozen at itunes and usb screen how do iget pass this screen?

my ipad is frozen at itunes usb and will not open how do i get pass this screen?

Please
What does this have to do with iDVD.
Kindly re-phrase Your question or ask in an appropriate forum e.g. iPad or iTunes ?
Yours Bengt W

Ipad mirroring on Apple TV getting black screen after os upgrade to 7.0.3

Ipad mirroring works in 7.0.2. After upgrading to 7.0.3, on mirroring the screen goes black. Do we need to upgrade Apple TV or is this something else?

I have the same problem since my upgrade to iOS 8. black screen, no mirroring. It worked perfect until the latest iOS 7 version on my iPad 2

My iPad is frozen on the apple logo screen, what can I do to fix it?

What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

My ipad is now only showing a black screen with the apple icon and doesn't appear to be charging despite being on the AC adapter all day

My ipad had an icon on it after being on the charger all night that indicated it needed to be plugged into itunes. I did this, and then it said it was going to do a restore, I confirmed I was ok and then left it on the computer all day and now the best I can do is get the apple icon on a blank screen. It occassionally changes to show that it has no battery and then goes back to the apple icon. How can I restore it? Any other ideas?

(A) Charge your battery
(B)Try and force iPad into Recovery Mode:
1. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
2. Connect USB cable to computer, leave the other end alone
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad

TS1871 my ipad is frozen !! on the screen it has itunes symbol and usb cord under it cant get it to espond

ipad is frozen

Hey lyndafrompalatka,
Thanks for the question. It sounds like your iPad is in recovery mode. If you cannot exit recovery mode by restarting or resetting your device, you’ll have to restore the device with iTunes. For more information on recovery mode, see the following resource:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT201263
Thanks,
Matt M.

HT201263 Ipad Air not turning on. Black Screen. Cannot open in Itunes.

Hi,
My Ipad Air will not start up. It makes no response. When I connect to itunes, i get a message that tells me I cannot connect until I enter my 4 digit password. However, the ipad is not on, so I cannot enter the password.
Please help,
Thank you very much,
Andrew Lord

Make sure your iPad is charged. If it is and still not turning on, see this article: http://support.apple.com/kb/ts3281
Hope this helps!

My iPhone 4 is frozen on a green/black screen and refuses to do anything!!

So I was charging my iPhone 4 on my computer, and I was transferring some concert videos from my iPhone to my cmoputer to create space. Anyway, about half way through the process of pasting my video's to my computer folder, my iPhone decided to 'time out' and turn black for a good 30-40 seconds. I was frantic and pressed my home button repetitively and tapped my screen etc. and nothing would happen. Eventually my screen came back for a split second, before displaying my screen as a lime-y colour with a black glow on screen's sides and corners. Over about an hour, the lime-y colour has decreased, leaving the black corners to increase and now it is almost covering all of my phones screen! I'm unsure about what I should do from here. What caused this 'green screen of death'? How can I prevent this from happening? Do I have to replace my iPhone? Apple must be entitled to replacing my phone without my warranty coming into play? Will this cost? Will my photos and videos be recovered? PLEASE HELP.

Hey lumpy15,
The following article addresses your issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Display shows a white screen
1. Try turning iPhone off and then on again.
2. If the iPhone will not turn off, try to reset it.
3. If that doesn't work, try restoring the device.
If you are unable to restore your device due to damage, you may need to seek service.
Thanks,
Matt M.

Ipad locked up on white Apple black screen and empty status bar

i was loading new software for ipad and my daughter unplugged it from itunes before it was finished loading and now it just stuck on apple and empty status bar
Please help

Did you ever get any help on this? I have the same issue.

When I try to use video on my iPad it only gives me a black screen. What is the matter?

When I tried to watch White collar downloaded from iTunes the screen turned all black and I can't get out, not evn by making a hard reset. What do I do?

1. Make sure software is up to date
2. Make sure Messages is enabled; Settings>Messages
3. Make sure Date and Time is correctly set; Settings>General>Date and Time>Set Automatically>On
4. Make sure Push Notification is enabled
5. Make sure phone number or email address is correct
6. Hold the Sleep and Home button down (together) until you see the Apple Logo

My iPad is frozen on an illuminated black screen...

Similar Messages

Maybe you are looking for