My iPad is frozen on connect to itunes icon...will not let me do anything. I tried to restore it to settings, but after an hour of updating, it said it could not be restored. This ipad2 is only 3 years old.
My iPad2 is frozen on connect to itunes icon. I have tried to restore it to factory settings and it will not restore.
Hello Pickelilly,
Thank you for using discussions.apple.com, I am glad to help!
What do you mean by connect to itunes icon? It's in recovery mode, right?
Try forcing to turn off:
Press the home button and power button together. This forces a power off.
Try DFU mode
Plug your device into your computer with a USB cable.
Turn off the device.
Hold the Power button for 3 seconds.
Hold the Home and Power buttons for 10 seconds.
Release the Power button but keep holding the Home button.
After about 15 seconds you will be alerted by iTunes saying that it has detected a device in Recovery Mode.
Related links:
http://theiphonewiki.com/wiki/DFU_Mode
https://www.google.com.lb/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&cad=rja&uact= 8&ved=0CCAQtwIwAg&url=http%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DbITIiGswjFI&ei= LmvPU6XlN6PC0QWwsIGQDQ&usg=AFQjCNEQvI_QGWOP3d8fMDtMAT_ExonaiQ
http://osxdaily.com/2010/06/24/iphone-dfu-mode-explained-and-how-to-enter-dfu-mo de-on-your-iphone/
Make sure you have the latest version of itunes
That may be a bug in your version and Apple has probably released a fix for it.
I hope I helped,
Ab
Similar Messages
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pretty much what the title said
I went to Update my I phone (4) and It was updating then said it could not finish the update left my phone on the black apple after 40 mins went to recovery mode .. it said restore it but everytime I try it said error 18 what can i do?Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased. Some glitch occured and you have to restore/erse the iPod. Y will have to restore from an existing backup if y ohave one.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My ipad is showing the connect to itunes and will not move from there.
After trying to update my ipad. I recieved an "unable to update" error message. Now all my ipad will do is show the connect to itunes symbols. I cannot get is to restart or restore. itunes is not recognizing the ipad.
You will probably need to restore using Recovery Mode. You can read about it here.
http://support.apple.com/kb/ht4097
Or you can follow these Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad. -
Ipad screen frozen with connect to itunes symbol
I was prompted to to update my ipad and the screen has been frozen despite numerous attempts to restore it to original via itunes.
No, the iTunes icon and the cable mean that it's in recovery mode, you will need to connect it to a computer's iTunes so that you can reset it - you can then restore/resync your content to it
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TS4036 Me ipad is frozen on connect to iTunes
Oh my god I am scared my ipad is frozen I can't do nothing on it
If you are saying that the iTunes logo and the USB cable are showing on the screen, then your iPad is in recovery mode and it will remain frozen until you restore it using the method described here,
If you can't update or restore your iOS device - Support - Apple -
Trying to make an in-app purchase with new account information...purchase would not go thru...told me to contact the iTunes support.
Nobody on these boards can. Click here and ask the iTunes Store staff for assistance.
(101541) -
I m trying a 4 hour to connect Imassage and FaceTime but still on screen waiting for activation wrote is this process too long??
The following has troubleshooting for that error message that may explain or help: http://support.apple.com/kb/TS4268
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Im trying ti make an in-app purchase but its not allowing me even though my apple account is set up correctly
Have you checked your Restrictions > http://support.apple.com/kb/HT4213
Kyskyhar3 wrote:
... my apple account is set up correctly
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I've been trying to restore my daughter's mini ipad to factory settings. When I click restore ipad (while it's connected to itunes) it will update for a while then a pop up will say I need to enter the passcode on the ipad!! That's the whole point of restoring the ipad. We don't know the password and it's disabled. HELP
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I wanted my Avast! updates to be current. I have not run Avast! again. I just ran it about 1:30 AM local time. I got up from sleeping and just restarted my computer after looking at the summary from Avast! All I did was close Avast! and click "Restart" and re-entered my computer and opened 2 Firefox browsers and 2 Explorer browsers. One of the Firefox browsers said it needed to update which it attempted but then a window popped up that said Firefox could not update and I should do it manually. The other Firefox browser says "Download Firefox for your Android (I don't have Android) and also said "Restore Previous Session" which I will attempt right now.
Hi,
Please try this: https://www.mozilla.org/en-US/firefox/new/ -
My iPad mini says to connect to iTunes, and I try to restore it, but after its done extracting a message comes up saying that device is not found, is there anyway i can fix this? I don't care if i don't get my stuff back, i just want my iPad restored to its starting settings.
If everything else that you try fails, I would try using another computer. Since you don't care about saving any data, any computer that is running the latest version of iTunes might be able to restore the iPad. You could make an appointment at an Apple Store Genius Bar and they can do it for you.
If that isn't feasible for you, try using a different cable, a different USB port. reboot the computer, and reset the iPad by holding down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen. Then try again. -
BIG QUESTION!!!!
My mini ipad has frozen and won't let me restore showing 3014 error code. I have tried all suggestions to correct error and now is frozen saying connect to itunes which just shows the error message.. Can't i just reboot it somehow?Hi annababs,
This article has troubleshooting specific for error 3014:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
If that does not work, this article may be able to help:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Take care,
- Ari -
iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?
Apple, as I said, does not repair your iPhone. All hardware service issues are handled by replacing the unit. So they can't handle the home-button issue without also addressing the issue of the cracked screen, for which they'll almost certainly charge you. But you can make an appointment at an Apple Store or call Apple tech support and plead your case.
Regards. -
Earlier today I was asked to update mu IOS which I did through my wifi (power connected). On return I just had the "connect to Itunes" icon. I've tried to restore the settings as suggested on the summary page but after downloading and verifying the connections and device the restoration locks up after about 30-40minutes due to an unknown error.
Is there anything I can do to overcome this?iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers, Tom -
When I turn my Ipad3 on I get a message that states IPad is disabled.. connect to ITunes. I have done this and nothing happens. What else might I try?
Force iPad into Recovery Mode
1. Turn off iPad
2. Connect USB cable to computer; leave the other end alone
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times.
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