My iPad is frozen with a message on the screen that says "iCloud backup is full" and it gives me the option of cancel or settings but will not go to either one or allow me to exit the message

My iPad is frozen with a message on the screen that says "iCloud backup is full" and it gives me the option of cancel or settings but will not go to either one or allow me to exit the message. How can I restart? It will not let me turn off or doesn't help to plug into computer

Try a reset:
Hold the Sleep and Home button down until you see the Apple logo.
Data will not be affected.

Similar Messages

  • 3-wk old iPad won't turn off. Has words on the screen that say "iCloud Backup, This iPad hasn't been backed up in 3 weeks. Backups happen when this iPad is plugged in, locked and connected to Wi-Fi." The message has OK below it but won't disappear. HELP!

    Three week old iPad won't turn off.  Has words on the screen that say:
    iCloud Backup
    This iPad hasn't been backed up in 3 weeks.
    Backups happend when this iPad is plugged in,
    locked, and connected to Wi-Fi.
    OK
    When I click on the OK button nothing happens.  I have tried to turn the iPad off and restart but I can't even do that. What is happening with the iPad?
    Thanks
    Mary

    Fantastic, thanks so much.
    This also helped my problem.
    You're a gem!
    Have a great one
    Jess

  • HT1766 I have a message box on my iPad screen that says "iCloud Backup"... This iPad hasn't been backed up in 2 weeks .  Backups happen when this iPad is pugged in, locked, and connected to Wi-Fi. and then it had an "OK" button....      help!!!!!

    I have a message box on my iPad screen that says,
    "iCloud Backup" This iPad hasn't been backed up in 2 weeks. Backups happen when this iPad is plugged in, locked, and connected to Wi-Fi.
    I cannot touch the 'OK' button to make the message go away... if I touch the 'OK' a few times the iPad turns off.  I'm stumped... any suggestions??  Thanks, Linda

    Perform a Reset...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • My mini IPAD is frozen with a message about Icloud. It will not let me turn it off, or slide to unlock

    My mini Ipad is frozen with a message saying, This IPad cannot be backed up because there is not enough Icloud storage available. You can manage your storage in Settings. But it is locked up and I can't get into settings or turn it off

    Try this: Hold the power button and home button at the same time for about 10 seconds or so, then let go. This should have reset the iPad. Hopefully the iPad will show the boot up Apple logo.

  • My iPad is "frozen" with a message saying I need to use Icloud backup. How can I get rid of the message and open other apps?

    My iPad is "frozen" with a message stating I need to backup to icloud. How do I "unfreeze" it?
    buddyclark1

    Hold Sleep and Home buttons for 10 seconds until the device restarts, so you will be able to use it again

  • My ipad is frozen with an image of the power plulg and the itunes logo.  When I restart or reset it comes back to this screen and I can't get it to move anywhere else.  Any ideas?

    My ipad is frozen with an image of the power plug and the itunes logo.  It won't move off this screen even if I restart/reset it. 

    marloyee wrote:
    ... if i am going to restore my device to factory settings, application data will be lost ...
    To minimise loss... Once you have Reovered your Device...
    Restore from the most Recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • TS3992 I have a message on my Ipad that says "Icloud backup, this ipad hasn't been backup

    I have a message on my ipad that says, "Icloud backup, this ipad hasn't been backup in 7 weeks. Backups happen when this ipad is plugged in, locked and connected to wi-fi"
    My ipad is locked and plugged in but not on wi-fi, but it is frozen with this message showing and I can't open setting to change it to wi-fi or open anything. cannot turn it off either.  Please help.

    See Here  >  https://discussions.apple.com/message/17090736#17090736

  • TS4009 The error that my icloud account is full and need more storage stays on the screen of my Ipad2. It won't allow me to get more, turn it off or do anything on it. Help!!

    The error that my icloud account is full and need more storage stays on the screen of my Ipad2. It won't allow me to get more, turn it off or do anything on it. Help!!

    Reset: Hold the Sleep/Wake and Home buttons until the screen goes dark and the Apple logo appears
    Then do some house cleaning in iCloud (or purchase more storage)
    Settings > iCloud > Storage & Backup > Manage Storage > Select a device if more that one > Show All Apps and turn off some apps that you don't need or care to be backed up.
    Also, connect to iTunes and empty your Camera Roll onto your computer. Photos & videos tend to eat up a lot of space.

  • I have bought an iphone 3gs on ebay it worked with my sim but had last users pics numbers ect, so i restored it butb its failed and now all i get is connect to i tunes but will not restore ????

    i have bought an iphone 3gs on ebay it worked with my sim but had last users pics numbers ect, so i restored it butb its failed and now all i get is connect to i tunes but will not restore ????

    Have latest version of iTunes installed and running. Also make sure you have internet access working and can access Apple websites. Also, make sure you don't have any entries in your hosts file referring to gs.apple.com....If your not sure about how to do that, go ahead and do the rest first. You can come back to that later.....Plug in phone. Put phone in DFU mode.(google put iphone in DFU mode for instructions) Then restore the phone in iTunes by highliting your device in the left column and click on the Restore button. The latest iOS version is 4.3.3. That's what iTunes will restore it to. When it's done restoring, iTunes will ask if you want to restore from a backup or setup as a new phone. I would use the Setup as a New Phone option. Once it's done, you should have a clean install of the iOS and an operating phone, as long as there are no hardware issues with it.

  • TS4036 My iPad has a message that says:  Icloud backup.....

    The message says:
    Icloud backup
    This ipad hasn't been backed up in two weeks.  Backups happen when this ipad is plugged in, locked, and connected to wi-fi.
    It won't close when I click ok in the message box.
    How do I get past this message and into my ipad?

    A reset should help: Tap and hold the Home button and the On/Off button at the same time for approximately 10-15 seconds, until the Apple logo reappears. When the logo appears, release both buttons and await restart.
    No content will be affected by this procedure.

  • HT1689 When I turn on my ipad there is a window that said I have not backed up to the cloud in two weeks. It says that it has to be locked and conneted to wifi. I did those things an it will not update and I can't use it. Whats's wrong?

    When I turn on my ipad I get a message that says that I have not backed to the cloud in ywo weeks. I connected it to the computer and it has access to wifi, byt it won't do anything and I can't use it.

    Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.  You can then do a backup

  • I'm getting an error message that says iphoto is damaged - delete and reinstall from app store.  If I delete iphoto, what will happen to my pictures?

    I'm getting an error message when I try to open iPhoto - it says, "iPhoto is damaged and cannot be opened. Delete iPhoto and download it again from the App Store." If I delete and reintall, what will happen to my pictures?  I cannot open my pictures from the Finder either to save them/back them up.

    Hello jwhhunt,
    Thanks for using Apple Support Communities.
    Your iPhoto Library is stored separately from your iPhoto application, therefore reinstalling iPhoto as the error message describes, will not affect your iPhoto Library.
    OS X Mavericks: Reinstall apps that came with your Mac
    http://support.apple.com/kb/PH14193
    iPhoto 9.5: iPhoto library overview
    http://support.apple.com/kb/PH15261
    Take care,
    Alex H.

  • I keep getting the message that my iCloud storage is full and my device cannot be backed up?  How do I delete prior backups?

    iCloud storage is full; how do I view what is in my storage?

    Hi there Berniece M,
    You may find the information in the article below helpful.
    Manage your iCloud storage 
    -Griff W.  

  • My iPad2 is stuck with a popup that says "iCloud Backup"

    My iPad2 is stuck with a popup with the title of iCloud Back up that states
    "This iPad hasn't been backed up in 2 weeks.  Backups happen when this iPad is plugged in, locked, and connected to WiFi"  I click OK and nothing happens.  I cannot power down the device either.  I can't get away from the pop up to connect it to a new wifi connection because I'm on vacation and there is no apple support.  Someone please help!?!?!
    I'm out of ideas of what to do I appreciate any/all assistance.  Thank you!!!!

    See if you can quit all apps and then restart the iPad.
    In order to quit or close apps - Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    If that doesn't work, reset the iPad.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    After restarting or resetting - - go to Settings>iCloud>Storage & Backup>iCloud Backup>On - then tap Back up Now to backup the iPad to iCloud.

  • My i phone 4s, battery died and now wont come back on just vibrates on charge but will not come on, have tried rebooting i just want to be able to access the memory to back up the phone to icloud  as i stupidly have not done this yet is this still possibl

    My i phone 4s battery dies and now wont switch back on, when plugged into the charger it just vibrates and sometimes beeps, but the screen will not come on? i have tried rebooting it but it still wont work, i just need to be able to access the memory so i can save all my stuff to icloud as i stupidly havent done this yet, is there anyway this can be done?

    Hey tessatony,
    Thanks for the question. I understand that your iPhone 4s is not functioning properly, and that you wish to try to make a backup before troubleshooting. From the information you have provided, it sounds like the device is indeed turning on and responding when plugged in, however the display is not lighting up. Have you attempted to plug the iPhone into a computer with iTunes? If iTunes recognizes the phone, you can attempt to back it up:
    iTunes: About iOS backups
    http://support.apple.com/kb/ht4946
    Afterwards, attempt to restart and/or reset the phone:
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    If your issue persists, your iPhone may need to be serviced. The following link should help you get started with the process. Included, you will find information on topics such as warranty, service pricing, and express replacement service.
    Apple - Support - Service Answer Center
    http://www.apple.com/support/iphone/service/faq/
    Thanks,
    Matt M.

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