My iPad is hacked. Since a few weeks, every time i try to install a new app there is an phishing attempt. Forcing me to put in some "security questions". Is there any way to clean my iPad and to protect it better than vanilla ios?

Thanks fore the hint. Are you shure it´s from apple?
This popup is not a normal behavior and I can´t see if it comes from apple.
The is no hint on apple.com that its save and a wanted behavior.
Is it true that I have to put in 8 strings everytime I update an app?
my ID + PW
and question 1 - 3 + PW?

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I have no trouble viewing apps in the iTunes Store on my iPad. However, every time I try to install a new app, I get an error message after a while - cannot connect to iTunes Store. This issues cropped up two days ago on my new iPad. Please help...

I have no trouble viewing apps in the iTunes Store on my iPad. However, every time I try to install a new app, I get an error message after a while - cannot connect to iTunes Store. This issues cropped up two days ago on my new iPad. Please help...

JUst experienced the exact same problem after changing password.Getting same message. Hope someone has an answer for this.

Every time i try to install itunes on my laptop for windows i get the message''key not valid for use in specified state'' any clue? '

every time i try to install itunes on my laptop for windows i get the message''key not valid for use in specified state'' any clue?

For "Key not valid for use in specified state" errors try moving the folder RSA from C:\Users\<User>\AppData\Roaming\Microsoft\Crypto\RSA to say C:\<User>\RSA (just in case there should be a need to restore it) then try installing again. This folder appears to act as a cache and should be rebuilt automatically as required.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

HT2534 I have apple ID but for a few weeks every time I want a free app it wants me to pay . what is going on ?

I have a apple ID but for a few weeks every time I want to get a free app it wants me buy pay with my credit card

ok thanks a lot, I updated the java applet plug in and the adobe flashplayer because those were the ones that said they were outdated, is that all I need to update as far as 3rd party allpications? Also, how do i decrease my page ins and page outs I am clueless on the issue.

Every time I try to update my existing apps I'm not successful and I get a message saying it can't connect. I've try changing my password and still no success.

I'm getting a can not connect message every time I try to update my existing apps that need to be updated. I even put in a new password thinking that was the problem. Can someone please help me. This has been going on for two weeks.

Hello Priscilla43,
The following article provides tips and suggestions that can help restore your connection to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen

TS1702 Every time I try to install an app of the App Store. The iPad refuses to install it and it just says waiting... For hours. Is there a way to fix this problem?

I am unable to install any applications from the App Store. Every time I try to install an app the iPad refuses to install it and it just says waiting... For hours. Is there a way I can fix this? If so, how?

I have posted these suggestions many times in the iOS forum and a number of these things have worked for other is the past. Maybe one of them will work for you.
Tap the "waiting" icon and see if you can pause it. If it does pause, then tap it again and see if it will resume. If that works, repeat the same steps for each "waiting" icon.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered.
If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad.

Why won't my camera work? I used the screen shot for the first time and since i did that every time i take a picture the shutter closes as though it's taking it but no picture gets taken...help! Any suggestions?

Why won't my camera work? I used the screen shot for the first time and since i did that every time i take a picture the shutter closes as though it's taking it but no picture gets taken...help! Any suggestions?

Hey briannagrace96,
Welcome to Apple Support Communities! I'd check out the following article, it looks like it applies to your situation:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
You'll want to go through the following troubleshooting steps, and for more detail on each step follow the link to the article above:
Try the iPod troubleshooting assistant:
If you have not already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
If the issue remains after following your iPod's troubleshooting assistant, follow the steps below to continue troubleshooting your issue.
Restart the iPod Service
Restart the Apple Mobile Device Service
Empty your Temp directory and restart
Verify that the Apple Mobile Device USB Driver is installed
Change your iPod's drive letter
Remove and reinstall iTunes
Disable conflicting System Services and Startup Items
Update, Reconfigure, Disable, or Remove Security Software
Deleting damaged or incorrect registry keys
Take care,
David

HT1222 Every time I try to install an update for iTunes 11.0.2, I get an error message 103. Has anyone else had this problem and found a way to fix this?

Every time I try to install an update for iTunes 11.0.2, I get an error message 103. Has anyone else had this problem and found a way to fix this?

I did it the .dmg way alone and has problems with itunes crashing. This is a better way to ensure that there is not anything left behind to cause issues.
You need to backup your computer then uninstall I-tunes and reinstall itunes.
Delete iTunes
Deleting iTunes is not recommended unless you know what you’re doing.
Launch Terminal from the UTILITIES within Applications
Type the following commands:
cd /Applications/
This brings you into the Applications directory, the next command deletes iTunes itself:
sudo rm -rf iTunes.app/
Enter the Administrator password to confirm
There is no warning or confirmation other than entering the admin password, iTunes will immediately be deleted, effectively uninstalling it from the Mac.
Deleting the iTunes application will NOT delete the ITUNES or music, and any purchases bought through iTunes will still remain tied to the Apple ID used to originally buy them.
You can download the newest version from Apple, and running their installer will bring iTunes back to life on your computer.
http://www.apple.com/itunes/download/

Every time I try to install itunes on my PC I get the following message, and I can't seem to find a solution. Any help out there?? "There is a problem with this Windows Installer package. A program required for this install to complete could not be run."

Every time I try to install itunes on my PC I get the following message, and I can't seem to find a solution. Any help out there?? "There is a problem with this Windows Installer package. A program required for this install to complete could not be run."

Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

I tried to download some photos from a corrupted CD and now every time I try to open iPhoto the frame pops up but nothing will load. I just get the spinning color wheel. Any ideas???

I tried to download some photos from a corrupted CD and now every time I try to open iPhoto the frame pops up but nothing will load. I just get the spinning color wheel. Any ideas???

What version of iPhoto? Assuming 09 or later:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

HT5622 Why is it every time I try do download a free apps or games it requires me to fill up a credit card information since I don't have one so I cancel it and It won't able to continue to download?

Why is it every time I try do download a free apps or games it requires me to fill up a credit card information since I don't have one so I cancel it and It won't able to continue to download?

You can create an iTune and App Store account without credit card details
1. Sign out of current Apple ID if you are sign-in to one (important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps

I did a trial using one email, then purchased a subscription using a different email. Every time I try to open a downloaded app it tells me that my trial has expired and only offers me the option to purchase it. Any ideas how I can access the subscription

I did a trial using one email, then purchased a subscription using a different email. Every time I try to open a downloaded app it tells me that my trial has expired and only offers me the option to purchase it. Any ideas how I can access the subscription I just paid for?

Sign out from Creative Cloud desktop application and Sign in with email ID using which you had purchased subscription .
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Then launch CC apps and try to activate.
Still face issue , let me know

Every time I try to search for an app it says "session timed out." iPad

Every time I try to search for an app it says "session timed out."
iPad

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons..

HT204053 Every time I try to access my emails on microsoft outlook I get a message from windows that mobileme services have stopped working. windows then tries to find a solution and says mobileme is not installed correctly. When I try to repair or uninst

Every time I try to access my emails on microsoft outlook I get a message from windows that mobileme services have stopped working. windows then tries to find a solution and says mobileme is not installed correctly. When I try to repair or uninstall via the control panel my pc cannot find the route????? I do have an iphone and ipad. What can I do?

The CrashIDs are what is needed. Do not attempt to attach or paste the reports.
#Run Firefox in safe mode does that prevent crashes ?<br/>[[Troubleshoot Firefox issues using Safe Mode]]
#Disable all plugins
#Repeat and this time try in Windows safe mode. use the F8 key <br /> http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7
So you are saying it works ok as long as you avoid certain pages such as this Forum. That makes me wonder if it could be malware that is blocking access to assistance.Run malwarescans with multipe and up-to-date tools.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

How do I delete a credit card from my iTunes account without adding another one? My friend bought an app with her credit card and I no longer have the info but every time I try to download a free app (ex: Instagram, Twitter, vine etc.)it ask for the info

How do I delete a credit card from my iTunes account without adding another one? My friend bought an app with her credit card and I no longer have the info but every time I try to download a free app (ex: Instagram, Twitter, vine etc.) it ask for the credit cards security code. I can not find a way to delete that cards info without adding another cards info.

http://support.apple.com/kb/ht1918
http://support.apple.com/kb/ts5366

My iPad is hacked. Since a few weeks, every time i try to install a new app there is an phishing attempt. Forcing me to put in some "security questions". Is there any way to clean my iPad and to protect it better than vanilla ios?

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