My ipad is locked up with the screen showing the usb port connecting to itunes. I had not synched by ipad to my computer in a long time so yesterday it was downloading software upgrades for 5 hours. then the screen was locked up.
My ipad is locked up with the screen showing a picture of the usb port with an arrow to itunes.
Then connect your iPad to your computer and use iTunes to restore.
Similar Messages
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IPhone 3GS stuck and I cannot switch it off. Screen shows an USB plug connecting to iTunes.
My iPhone 3GS stuck and i cannot switch it off. Screen shows an USB plug connecting to iTunes.
this usually appears when your iphone is not registered correctly with apple/itunes so plug it in to your computer and try setting it up if it gives you the correct prompt. if not try to restore and sync. usually tis problem appears when your iphone has no sim card or is not registered correctly. in this case you need to contact your carrier and set up an account. if you are trying to use it without a service or sim card then unless you go through some sketchy program of hacking it it is worthless to you without a sim or service plan. i have the original iphone1 i got from a buddy of mine i used as an ipod before getting an iphone4 and if i took the sim out this message appears. if you do have a sim and a service plan than there might be a problem with the phone reading the sim card you you can go into your service provider's store and request a new sim to see if that works.
I am sorry if none of this is helpful for i have no other suggestions. -
i was charged for a movie that never was downloaded, i asked for it but the conection was too slow and I never was able to have the movie that i asked for...how can i get it without being charged again, who could remove the chage from my Crecit card?
You may not be able to get a refund, since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you, particularly if the problem was on their end preventing the movie from downloading in a reasonable time.
Good luck. -
My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode as well as the DFU? mode and it still will not work. I have the latest version of iTunes on my Mac. My error code was 2002. I also tried it on my laptop (windows 8.1) and none of the above worked. My error code on my laptop was 02. The phone is through Verizon and it has absolutely no damage. It was working fine up until this and I have been trying to fix it for 2 days. Please help! I am unsure of what version the phone was currently running on before this because I have another iphone that's my primary phone and have not used this one in about a month. I do not believe it was updated to IOS 7.
Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors -
HT201406 when ipod is switched on the screen shows a usb cable symbol and itunes symbol, why is this
when ipod is switched on the screen shows a usb cable symbol and itunes symbol, and it wont let me switch it on even though it is fully charged up, why is this?
It is either an erased iPod or an iPod that has a problem. The screen is telling you to connect the iPod to your computer via the USB cable and restore via iTunes. For how to restore see:
iTunes: Backing up, updating, and restoring iOS software -
My phone crashed and has an icon showing a usb cable and the itunes emblem. when I connect to itunes it does not recognize my phone and treats it as just iphone. when I try to restore about 9 to 10 minutes into the restore the phone turns off and then on and then loses the connection with itunes and at the end of the download it just asks me to restore it again.
Be prepared to lose everything on your iPhone but it should be backed up in iTunes so you can restore from your backup.
Try Recovery Mode... http://support.apple.com/kb/HT1808 -
hi, i just try to update my 3g in itunes unfortunatly it got error while updating it asked me to restore update but unable to restore it , now my 3g i locked and on screen it displying usb symbol connect to itunes ,please help me regarding this
I suspect your error was 1015, not 1051. This usually involves a jailbroken iPhone, use Google to find your solution.
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As I was updating my Iphone, the screen froze with a picture of an usb port pointing towards the itune symbol. now my phone will not reset. Can anyone help me?
Connect it to your computer, on which you have previously installed iTunes.
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Hi- I am trying to download music from my computer to my ipod. I have an itunes account and the music is on the computer but it won't go to ipod, it keeps telling me I need to download an upgrade but the upgrade does not complete itself and after like 2 hours displays an error sign. How do I fix this so I can get the music to my ipod. Both ipod and computer(toshiba, windows 7) are brand new. Help!! I am not technologically smart!
I suspect that you are saying that you can't download/install the latest version of iTunes.
All I can say is try removing and reinstalling the Apple software using the following:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
If you have further problems with installing Itunes I suggest you post in the iTunes forum since you have an iTunes problem, not an iPod problem. Also report the wording of any error messages. What they say is importent on resolving them. -
I was updating my IOS in iTunes. It was taking over 2 hours and when I came back, there was a symbol on the iPad showing a USB plug pointing to an iTunes icon. When I unplug the iPad from my PC, it goes blank and won't respond.
The restore is not completed. You will have to re-try the restore process again.
Try using this link to re-iniiate the restore.
http://support.apple.com/kb/HT4097 -
My IPad indicated yesterday that it was "disabled" and told me to "try again" in 30 minutes. It's been over 15 hours and it won't turn on. When I try to turn it on, it gives me an Icon message indicating that I need to connect the Ipad to a ITunes. How do I reset or "enable" it to begin working again? Thanks very much.
You will probably have to restore via Recovery Mode as suggested above. The passcode locked you out (I assume) and you can't bypass it in order to restore the conventional way. Read the instructions here.
http://support.apple.com/kb/ht4097 -
i have a ipod touch and im trying to update it to the ios 6 and its turned off and its saying connect to itunes
What happens when you connect the iPod to your computer and restore via iTunes?
iTunes: Restoring iOS software -
After failing to update the Op system my iPad is now frozen on a screen showing a USB connector pointing to iTunes. It is connected and nothing is happening. I have not been able to reset or restart the iPad3.
Its solved I just restored it to that point
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ITunes can't download the software upgrade for my Ipod
I have a new Ipod Nano 8GB. When I connected to Itunes it tells me that there is a new software update available for it (I think it was version 1.1). ITunes then tries to download it.
The trouble is that I don't have broadband, and have no plans at present. My dial-up connection took over 3 hours to download ITunes when I first got the Ipod. I would be quite happy to let it take as long as that to download the software upgrade for the nano but I tried several times and the line kept dropping.
Is it available anywhere as a stand-alone download? (I can download using another machine I have access to which cannot have itunes installed on it)
Thanks,
StewartIf y are getting an error that yu can't contact the update server then:
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem
Otherwise why can't our download the update? -
I Have a MacBook Pro i7 2011 it stays on for about 4 hours then the screen go's all fuzzy and I have to turn it off by the power button has any body else had this problem thanks mike
My guess would also be a failling connection between your logicboard and your GPU. See 2011 MacBook Pro and Discrete Graphics Card
For most users it starts with some random crashes and freezes like you describe it. And then it just gets worse and worse. There are still no "good" solutions, sadly. This is a hardware problem from the production.
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