My iPad is no longer connected to my iTunes account.
The iPad does not show up in my Devices under iTunes - however, it did before iTunes updated. It does show up on my iCloud account. iPad, iTunes and iCloud use the same Apple ID. When I connect my iPad to my computer, it does not bring it up in iTunes. How can I get my iPad reconnected to my iTunes account?
I have done everything that is listed in the support article and found no issues. It still will not recognize my iPad. I have uninstalled iTunes 3 times and all of it's files as noted in the following article. Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
Still nothing. And in addition - iTunes takes more than 2-3 minutes to load. None of the new installs seem to be working properly. Is there an older version of iTunes that I can run?
Similar Messages
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IPad 3 no longer connects to iMac iTunes.
The first few weeks my iPad was recognised by iTunes (10.6.3) on iMac (OS X 10.6.8) using the USB cable provided.
Now when I connect iPad to iMac via cable the iPad symbol no longer displays in the iTunes.
I can't back-up the iPad nor add music from iTunes library to the iPad.
I did add some anti virus software recently (Avast) and quickly uninstalled it. But that didn't yield a result.
I turned off the Firewall - again, no satisfaction.
Over the past week, I've read all relevant literature from this community.
I guess I can wirelessly connect with the iMac (I haven't tried that yet as I'm not very good at this)
but I would really work out why this problem arrived in the first place.
I love to hear any suggestions to remedy this issue.
All The Best,
MarvThe problem has been resolved.
After exhausting all options (following all the documents & tips on this site and chatting with other Mac users) I called Technical Support / AppleCare (complimentary 90 day phone support) and an American fellow, Tim was simply fantastic.
Put simply; he mentioned the issue was not common and was resolved by uninstalling the iMac's iTunes software and re-installing it (which was easiler done while we were talking).
He said it was some parameter called Mobile something, something (I didn't take notes while working) which was inaccessible to technical laymen like myself needed to be overwritten with the new copy. When the new copy of iTunes opened the iPad was instantly recognised by iTunes on the iMac.
Problem solved - I can now easily Sync & back-up iPad on the desktop, wirelessly or cable-driven. Great stuff.
I can't tell you how wonderful Tim, the Techical Support guy was - patient, knowledgable and affable.
Well done, mate - 10 out of 10.
All The Best,
Marv from Sydney -
My iPad wont let me connect you my iTunes account or do the new upgrade, Help!
I need help please.
My iPad wont let me do any apple updates for apps etc. I can't download music etc. used to be able to but doesn't seem to connect to I tunes. Everything else worksSaw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
Hi, I noticed this morning that I can no longer access movies etc. from the the itunes store via my Apple TV generation 1 (silver box)
Does anyone have a solution to help me?
My ATV Gen 2 (black box) is fine.
need help.
regardsThere is a fault with iTunes and apple tv 1
See this thread
https://discussions.apple.com/thread/6099057?start=165&tstart=0
Report it to apple -
my ipad will no longer connect to the laptop. it comes up with usb not recognized. also when trying to connect to the power the first time i connect, nothing, but when i unplug from ipad and plug in a second time it charges
yeah tried all that. the only thing that i havent tried is to delete itunes completely and restart. its the same with the ipad. i havent done a master reset. i just think it has to be something rather simple as it acknowledges that i have plugged in the ipad as it makes the noise it just come up usb not recognized. it shows up as an unknown device that doestn have any drivers
its driving me round the bend at the minute -
My iPad will no longer connect to my wireless sony speaker after installing IOS 7.0.4. I have reset the speaker and reinstalled through NS Setup but still no joy. Any advice would be most welcome. Thanks.
Hi,
When Zeen's battery level goes below 5 %; it tends to Reset to Default where it looses all the connections and sync to the printer or router.
So its very important to make sure that Zeen's battery does not go to low. To avoid this I would suggest to charge Zeen regularly.
You may try the steps below as of now and check the results.
We need to Factory Reset the Zeen making sure it is connected (Docked) on the C510a printer.
Once it is docked try the steps below:-
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02844556&cc=us&dlc=en&lc=en&jumpid=reg_r1002_us...
Open the above link; and then perform the Factory Reset as shown in Solution Two.
Once completed try connecting to Wireless and check the results.
though I am an HP employee, I am speaking for myself and not for HP. -
My ipad will no longer connect to my wi-fi
my ipad will no longer connect to my wi-fi, nothing has changed i even reset my ipad, now it will not take my security code any suggestions. it worked yesterday and i even used it today at the hospital on their wi-fi, now i am home and it will not connect
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
I just set up the airport wireless modem - with a comcast internet router - all wireless device connect seemlessly (3 Iphones, Mac Air, and a Sony Laptop) but my IPAD 1 no longer connects. It tries to but never connects. I have reset it and have airprot utility app downloaded on my IPAD - it shows the modem and the internet no connected?
Do you mean an Airport Extreme Base Station connected to a Comcast Modem?
-
My iPad 1 no longer connects to my photosmart hp 5520 printer since the update I now have to unconect from my bt and connect to the printer then I have to re conect bt again after which make it hard work it was all done through the bt line before how do I get it back to do this again any help out there please
Hi Duffynicol,
I'm sorry to hear you are having issues with your iPad and your printer. From your description of the issue, it sounds like your printer may have become disconnected from your WiFi network (BT?). If that is the case, you may find the information and steps outlined in the following article helpful:
Connect an AirPrint printer to a Wi-Fi network - Apple Support
Regards,
- Brenden -
why is it that when i upgraded to ios 6, my ipad 2 no longer connects to known networks automatically?
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
after update to the latest version on my ipad, it no longer connects to the internet nor can i send emails. when plugged in to sync with itunes, it remains 'stuck' at syncing step 2 of 7 backing up. has anyone had similar problems? any solutions?
I had this problem. I held down the power switch to power down completely. Takes a few seconds. Then use the power switch to turn on. Might take a couple goes.
Kirk -
How many ipads for business use can be connected to one itunes account
I have nine ipads that i want our service techs to use. How many ipads can i connect to one itunes account to restrict access or is there another way to limit the personal use?
You'll find the answer here:
https://discussions.apple.com/message/23800598?tstart=0#23800598?tstart=0
However, I'm not aware of any way to limit access - aside from Parental Controls. -
my iphone 4 will no longer connect to my Itunes since 7.1.1 update, itunes has latest update as well followed help which involved using mobile device properties no good re installed itunes still same problem iphone is showing up on pc as connected but itunes unable to see it
any Ideas cheersTry holding the power and home button untill the apple symbol appears and let it reboot, if that does not work Try a DFU restore https://discussions.apple.com/thread/5269891
-
ATV2 no longer connects to the iTunes store
My ATV2 no longer connects to the iTunes store, however, it used to work without any problems at all. Please help!
There is a fault with iTunes and apple tv 1
See this thread
https://discussions.apple.com/thread/6099057?start=165&tstart=0
Report it to apple -
After downloading iTunes version 12.01.26 on my PC my iTunes can no longer connect to the iTunes store or iTunes Match. My itunes displayed a message at the top that it was connecting to the iTunes Store. After closing my laptop and opening it again after a few hours, there was a message stating that my computer was unable to connect to iTunes because of a problem with my internet connection. My laptop is connecting fine with the internet, yet not through the iTunes program, or at least it seems that way. I'm not positive but feel like the issue may have stemmed when I downloaded the new version, I think maybe I messed up the process somehow by closing my computer or something.
Hello there, gracieflad.
The following Knowledge Base article offers some practical and detailed steps to help resolve issues with not being able to connect to the iTunes Store with iTunes on your Windows computer:
Can't connect to the iTunes Store - Apple Support
Thanks for reachign out to Apple Support Communities.
Cheers,
Pedro.
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