My iPad is not charging via PC and iTunes on the PC (latest software update, both PC and iPad rebooted) - charges only via AC adaptor

My iPad is not charging via PC and iTunes on the PC (latest software update, both PC and iPad rebooted) - charges only via AC adaptor - any ideas?

The quickest way to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter. When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes.
 Cheers, Tom

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My iPad has frozen during the latest software update. How do I reboot it?

My iPad has frozen half way through the latest software update.
How do I reboot it?

Update frozen
1. Reset iPad
Hold the Sleep/Wake and Home button down (together) until you see the Apple Logo
2. If the above doesn't work, force iPad into Recovery Mode
http://support.apple.com/kb/ht1808

I installed the Epson Printer Software Update 2.15 and now I get a rastertoespll crash whenever I try to print

I installed the Epson Printer Software Update that appeared in 'Software Update"' this morning and since then I get an error :
Process:
rastertoescpII [47217]
Path:
/Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpII.app/Contents/MacOS/ rastertoescpII
Identifier:
rastertoescpII
Version:
Code Type:
X86-64 (Native)
Parent Process: cupsd [15]
Date/Time:
2013-08-09 11:30:46.469 -0400
OS Version:
Mac OS X 10.6.8 (10K549)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
whenever I try to print anything. I tried repairing permissions and downloaded the update manually from Apple and ran with the same results. I am running OS X 10.6.8 on a 2.53 GHz Intel Core 2 Duo Mac mini and printing to an Epson WorkForce 630

Disconnect all devices from the computer then do the following:
Boot up from your Snow Leopard Install DVD while holding down the "c" key.
Select the language you wish to use, and then choose "Disk Utility" from the menu bar.
Your HD should appear in a panel on the left hand side of the window which opens. Select it and then click on the "repair disk" button in the right hand section of the window.
Once this process has been completed restart your computer and repair permissions directly from Disk Utility.
If Disk Utility is unable to complete the repair, you will need to use a stronger 3rd party utility like DiskWarrior, Techtool PRO (not Deluxe) or Drive Genius.
Reinstall the driver directly from Epson's website. If you are still having problems after the reinstall, you should contact Epson tech support for a solution and/or work-a-round.

After I did the latest software update my phone wont hold a charge

I updated my phone yesterday. It was fully charged when I finished. When I looked at it for the first time a couple of hrs later it was dead. Completely charged it again and looked at it for the first time this morning and it was dead again. Ihave had no problems with battery life b4 the update. Any ideas what happened?

iCloud Help
http://help.apple.com/icloud/?lang=en
Go to Settings, then to iCloud and make sure contacts is checked...

Why can't I find/access my recent downloads and imessage with the new IOS software update?

I just recently updated my phone to the new IOS 7 software. I had to do this using my computer. It updated ok but now when I try to find apps that I downloaded (from the computer again) I am unable to locate them. I did find one app that was downloaded but when I click install nothing seems to be happening. I have turned the phone off and on several times hoping it would reset but nothing. I am also unable to access imessage for some reason. Help!!!

You can't update your iPad past iOS 5.1.1
Many iPad 1 owners reported slow downs with iOS 5.
Under the Settings app, General category under About, how much storage capacity does your iPad have left?
You could try a hard restart or reset by holding down the sleep/on-off button and home button simultaneously.
Once the screen goes black, wait about two seconds, then let both buttons go.
See if this changes anything.
Good Luck!

HT4623 in settings and then general i do not have the option of software update...? How do I know if I am on IOS6 I also seem to be having trouble trying to use icloud i think this is because my apple id is not in the form of an email address...? can anyo

in settings and then general i do not have the option of software update...? How do I know if I am on IOS6 I also seem to be having trouble trying to use icloud i think this is because my apple id is not in the form of an email address...? can anyone help

stell80 wrote:
in settings and then general i do not have the option of software update...?
That is only present if you have already updated to iOS 5 or later. If you're on iOS 4 you can only update while connected to your computer's iTunes.
stell80 wrote:
How do I know if I am on IOS6
Settings/ General/ About
stell80 wrote:
I also seem to be having trouble trying to use icloud i think this is because my apple id is not in the form of an email address...? can anyone help
You can't access iCloud from your iPhone unless you're on iOS 5 or later. Otherwise, refer to this article:
http://support.apple.com/kb/HT4436

IPOD touch Screen is blacked out. I charges and itunes recognizes it, only the screen remains black. Is there any way to fix this Problem. I have the latest software update and I restored it several times, but screen remains blacked out.

My IPOD touch 4th gen screen does not display. The software seems to be working and itunes recognizes the device. I have restored it and reset the IPOD several times but the screen is still black. What can I do to fix it? your help is very much appreciated. I do not have access to an apple store since I am stationed in Afghanistan.

If you restored to factory defaults/new iPod (you did not say the type of restore your performed) and are still having the problem that indicates a hardware problem. An appointment at the Genius Bar of an Apple store is in order..

The iPad does not ship unless he closed ITunes does not recognize or computer If he shipped fully closed device I bought a charger and bought Link and the same problem persists IPad without Jelbrak

The iPad does not ship unless he closed
ITunes does not recognize or computer
If he shipped fully closed device
I bought a charger and bought Link and the same problem persists
IPad without Jelbrak

What do you mean 'does not ship unless he closed' ? What are you trying to do with your iPad, and what happens when you do it ?
If your computer's iTunes isn't recognising the iPad then do you have the latest version of iTunes installed on your computer ?
device not showing in iTunes on a PC : http://support.apple.com/kb/TS1538
on a Mac : http://support.apple.com/kb/TS1591

HT4623 My iPad will not update to 5 at all. I don't even have the option of software update in settings. I've tried to update over iTunes and it doest work there either.

My iPad will not update to 5 at all. I don't even have the option of software update in settings. I've tried to update over iTunes and it doest work there either.

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

HT201210 My iPad is not recognized by Finder or iTunes when it is plugged into the computer. i ran the Restore sequence and got an error message stating "The iPad could not be restored. An unknown error occurred (1611). Can this be fixed?

My iPad is not recognized by Finder or iTunes when it is plugged into the computer. i ran the Restore sequence and got an error message stating "The iPad could not be restored. An unknown error occurred (1611). Can this be fixed?

iTunes: Specific update-and-restore error messages and advanced troubleshooting - http://support.apple.com/kb/TS3694 - relating to iPad, iPhone, iPod touch, iTunes
Security software issues covered in: iTunes: Troubleshooting security software issues - http://support.apple.com/kb/TS3125

My iPad will not let me log into iTunes because it says that there is an un excepted server, and I have no idea what to do

My iPad will not let me log into iTunes because it says that there is an un excepted server, and I don't know what to do

Go to the Home screen and double click the Home button. That will reveal the row of recently used apps at the bottom of the screen. Tap and hold on the app in question until it jiggles and displays a minus sign. Tap the minus sign to actually quit the app. Then tap anywhere on the screen above that bottom row to return the screen to normal. Then restart the app and see if it works normally.

Problem - I input a new event into my iPhone calendar and it does not update on my iMac or iPad. I have loaded the latest software on all devices and have switched over to iCloud. Suggestions?

Problem - I input a new event into my iPhone calendar and it does not update on my iMac or iPad calendars. I have loaded the latest software on all devices and have switched over to iCloud. Suggestions?

On the iMac open System Prerferences > iCloud
Deselect the box next to Calendars then reselect then restart the iMac.
On the iPad, tap Settings > iCloud
Switch Calendars off then back on then reset the iPad.
Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
Hopefully the event synced over all the devices.

My iPad will not let me download an iTunes movie due to lack of space but I purchased more space and it still won't work

My iPad will not let me download an iTunes movie due to lack of space but I purchased more space and it still won't work

As stated above - purchasing more space in iCloud has nothing to do with this. You do not have enough space left on the iPad for the movie to download, you need to delete content on the device itself.
You may want to transfer purchases to iTunes and then delete some content on the device to make room.
Transfer purchases.
http://support.apple.com/kb/HT1848
This article explains how to delete content from the device
http://knowledgebase.pearsonschool.com/kmp/public_kbase.php?action=showEntry&dat a=4408
Do not delete any important content without backing up, transferring purchases or transferring files to your computer.

HT4623 My iPad 2 does not say software update between about and usage in gerenal setting anyone know why this is

My iPad 2 does not say software update between about and usage in general setting anyone know why this any help welcome thanks

Keith. Look in settings, general, about. About halfway down the screen is an entry labeled version. If it is anything lower than 5.0, then you wil not get wireless updates. You need to plug your pad into your computer that you set it up with which is running the current version of I tunes to get the update.
When you plug it in to i tunes, be sure to do a backup. Also, the machine will ask if you want to transfer purchases. Tell it yes. This saves your content and purchased apps and music to your iTunes on the computer. When you do the software update, it will then reload that material onto your pad.
If you have taken any pictures on your pad, be sure to upload those to I photo, or whatever photo library you are using so that they are not lost when you do the upgrade.
Once you get to the current version, any future software updates can be done over the air, not requiring you to use the computer. That feature was enabled with version 5. But it is a good idea to do backup and syncs with your computer from time to time.

HT4623 i just bought an iPad from a friend. I think is generation 1 or 2 not sure where to look for this. Bottom line, I would like to update it to iOS7. Is this possible? It does not have the option for software update.

i just bought an iPad from a friend. I think is generation 1 or 2 not sure where to look for this. Bottom line, I would like to update it to iOS7. Is this possible? It does not have the option for software update.

Identify Your iPad
http://www.ifixit.com/Info/ID-your-iPad
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.4. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
You can no longer update to iOS 6.x, or down grade the iOS.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
Go into the iPad's Settings.
Locate and tap "General" from the menu on the left.
The second option from the top is "Software Update". Tap this to move into the update settings.
Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
After canceling the dialog box, iTunes should automatically sync with your iPad.
If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
From the iPad screen, click on the Update button.
After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
 Cheers, Tom

My iPad is not charging via PC and iTunes on the PC (latest software update, both PC and iPad rebooted) - charges only via AC adaptor

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