My iPad is not detected in itunes
I just got the newest version of itunes in my computer. I have windows 8 64-bits installed. I can't get my ipad 1 or my iphone 4 to get connected to itunes but they show up in the explorer. I don´t have ios7 in eather and before the upload everything worked fine.
Try to update to IOS 7 on both devices and then try connect to computer and see if ITunes recognizes them. The newest Itunes just may not be able to read older versioned Iphones and Ipads. Also try maybe unistalling itunes then installing a new copy and see if it will read devices then.
Similar Messages
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IPad does not detected by iTunes on Updated Windows 7
Hi All,
Since i updated my MS Windows 7 with the latest patches, my iPad can not detected by iTunes on my PC.
The USB ports on my PC were fine, the peripheral (eksternal HDD; USB Flash disk; Printer) still working fine.
The USB sinc cable data is also working fine when i charge the iPad directly from wall mounth port.
Do you have a same experience?
Please advise....
Thanks and regardsFolks,
I had this problem with my PC (windows 7, 64-bit) and my iPad. After messing with it for a long time, I finally found the answer (bad USB driver). The following two step process should help resolve these kinds of problems more quickly.
The first step is to verify that the iPad (or iPhone) is really connected to your computer. This can be (really) checked using a program called USBDeview. You can get this (very small) program from http://download.cnet.com/USBDeview/3000-2094_4-10614190.html or http://www.nirsoft.net/utils/usb_devices_view.html. Don't worry, it's not Spyware or Malware.
Just run the program and sort on the 'Connected' column. If your iPad or iPhone doesn't show up as Yes (under 'Connected') then your iDevice is not properly connected to your computer. Could be a cable problem. Could be an iDevice problem. Could be a USB hub problem. Note that your iDevice might be listed as what it is (iPad or iPhone) or it might be listed as 'Apple Mobile Device USB Driver' in the 'Description' column.
Apple has a number of ideas to resolve this sort of basic connectivity issue, including switching USB ports, resetting your iDevice, rebooting your iDevice, rebooting your computer, etc. You will need to try them until your iDevice shows up in USBDeview as 'Yes' under Connected.
If you iDevice shows up as 'Yes' under connected, it should also be visible in the Device Manager (found in the Windows 7 Control Panel under Hardware and Sound). You might find it under Portable Devices or it might be under Universal Serial Bus controllers.
The iDevice may or may not show up in the Windows Explorer. On some machines it does, on others it does not. Why is not clear.
If the Idevice is properly known to Windows and iTunes can't see it, then any number of other things could be wrong. Apple has a list. See the very useful page over at http://support.apple.com/kb/TS1538. Testing shows that the Apple Mobile Device service must be running. Check this using Task Manager (started by right clicking the taskbar). Note that the iPod service and the iphlpsvc service must also be running. These services have different names under the Processes table versus the Services tab of Task Manager.
AppleMobileDeviceService.exe - Apple Mobile Device
iPodService.exe - iPod Service
ItunesHelper.exe - iphlpsvc
Step 4 of http://support.apple.com/kb/TS1538 checks if the Apple Mobile Device USB is installed. This is essential and a common source of problems. In at least some cases, Windows will install the 'MTP USB' driver. Indeed, Windows will reinstall this driver if you uninstall it. The MTP USB driver is essentially a Windows bug (possibly caused by Microsoft). You MUST replace the MTP USB driver with the Apple Mobile Device USB Driver. Step 4 explains how to do this. Note that you MUST use the 'Have Disk' approach. Otherwise, Windows will just reinstall the invalid MTP driver.
The Apple doc indicates that you can find the correct driver at C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers. Perhaps this is correct on some systems. You may find the correct driver in C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
iTunes could make this a lot easier by checking if the iDevice is known to Windows (what USBDevier does) and if the Apple Mobile Device USB driver is properly installed for the iDevice. Sadly it doesn't perform either check. Note that iTunes does if some of the related services (see above) are actually running. -
IPad is not detected by iTunes when connected to desktop
When I connect the iPad to the Windows desktop, the iTunes app usually opens up automatically. It does however not connect with iTunes when connected any more.
When I connect the iPad to the desktop, I am able to access the pictures though windows explorer but iTunes still does not detect the iPad?
I have swithced the iPad off and on again.
Any suggestions?Hello JJJJNNNNN,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Have a nice day,
Mario -
Ipad and Iphone will not detect via Itunes
Ok here is the issue,
I have IPhone 4 Verizon and Ipad 2 3g Verizon.
My Ipad2 screen broke and I received a warranty Ipad 2 but my Dellinspiron with the Intel 3400 chip will not detect on iTunes.
Windows 7 see it and I can pull photos off. I worked with Apple onissue and at store with 10 reps. my old I pad detects just fine and my IPhone but any other
IPhone or I pad will not detect. I have tried and wiped ITunes, QuickTimeect ect and even went into registry and deleted all files and still same issue.
It’s boiling down to the Intel chip 3200 and its almost lookingfor a certain IPhone or I pad and will not detect any other but original phoneor pad.
If anyone is experiencing a similar issue let me know. I have been allthe way up the ladder at both apple and dell and still the issue looms.
Thanks
Phil
If any other info is needed let me know. I have both the diagnostic test for my laptop and itunes.
I can post diagnostic from CPU if needed.This is reported quite often.. more often the iphone than the ipad.
Reset the TC and do the setup again. This time setup wireless manually.. use no spaces and only alphanumeric characters in any name and password.. TC name, wireless name, wireless password tc password if you set one.
Set wireless to manual not auto, and give 5ghz a different name.
Set channels.. this is the important part for iphone as it can only use 2.4ghz.. so set channel 1, 6, 11 in turn. These are the only non-overlapping channels.
Set wpa2 security.
You should be able to get the iphone to connect.. if not remove the security until you do and try again. -
My iPad Air (iOS 8.1.3) is not detected in Itunes (12.1.0.71) on Windows 8.1 after the update of both iTunes and iPad Air to the latest version... What do I do now?
Greetings LutzelJay,
Thanks for visiting Apple Support Communities.
If iTunes is not recognizing your iPad Air, try the troubleshooting steps in this article:
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Best Regards,
Jeremy -
Ipad not detected by itunes...clues to why?
Sometimes all that it takes is to quit iTunes, restart your computer and reset your iPad. Maybe try switching USB ports as well.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the button.
Sometimes, it isn't quite that easy and that is why these kb articles may come in handy.
iOS: Device not recognized in iTunes for Windows - Support - Apple
iOS: Device not recognized in iTunes for Mac OS X - Support - Apple -
My iPhone and iPad aren't detected by iTunes but iPod classic syncs
My iPhone and iPad aren't detected by iTunes but iPod classic syncs. I have re-installed iTunes, reset devices etc. The iPad and iPhone charges through the computer and Windows 8 recognises them.
Hi Vlismas,
Welcome to the Support Communities!
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If the issue is not resolved, you may need to uninstall iTunes and all of it's components, and reinstall the latest version as explained in this article:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
I hope this information helps ....
- Judy -
IPad will not appear in iTunes, nor show "charging" icon
While on a recent road trip, my iPad mysteriously stopped charging when connected to a wall plug. Or so I thought, as the "charging" icon never appeared. However, if left plugged in long enough, the iPad would slowly (very slowly) recharge. The same iPad will no longer appear in iTunes for synching. As I have multiple cables, I don't think my problem is with the cable, which works fine for my iPhone. Suggestions? Ideas?
Im having exactly the same issue with the syncing, but I can plug into the charger in an outlet and the IPAD charges fairly quickly. If I am plugged into my book pro then the IPAD is not detected at all.
I wiped mine thinking it had corrupted but now I only have the icon of the cable and ITUNES logo similar to when first purchased and starting up. Even though plugged in it will not detect. I have 3 cables, all of which work with my iphone 4 when plugged into my book pro. -
My iPad is not recognize in iTunes when connected with usb
I wonder if someone have a solution, I connected my ipad to a new macbookpro and it is not detected in iTunes. any idea why
http://support.apple.com/kb/TS1591
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Iphone 4s not detecting in iTunes after ios 7.1.2 upate
My iphone 4s not detecting in iTunes after ios 7.1.2 update, please help
regs
skCan you try to connect to another computer?
DFU mode would be the last thing to try before contacting Apple Support or visiting an Authorized Apple Service Provider or Apple Store.
iPhone - Contact Support - Apple Support
iPhone, iPad, or iPod is not recognized by Windows due to driver installation issues -
My iPad will not connect to iTunes, the app store, or the update, although it will go on the internet. What to do?
And what does the error message say?
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IPad mini not recognized by itunes 10.6.1 (7)?
Why is new ipad mini not recognized by iTunes 10.6.1 (7)? Running OSX 10.5.8 software on the Mac. Software updates both report: "up to date"
Sorry, but you need iTunes 11 which requires OS 10.6 or higher and a Mac with an Intel processor. In other words, you need a newer Mac.
http://www.apple.com/ipad-mini/specs/
Cheers, Tom -
IPod not playing songs/ not detected in iTunes!
Okay. I've been searching for days in forums, etc for a solution to no avail.
I have a 4GB ipod nano 3rd gen.
I run Windows Vista. I updated my iTunes to version 8 and plugged in my iPod to charge it. First time charging the iPod in this computer running Vista. Every other time I would charge in my other computer running XP.
When I connected the iPod I recieved the message saying the iPod may have disc problems. I cancelled the message. I recieved a message asking if I would like to sync the songs to or from the iPod. I chose to sync the songs from my iPod onto my computer (again, first time using this Vista computer).
After syncing the songs onto my Vista computer I noticed it had not synced all the songs. I ejected the iPod. Plugged it back in. This time when the message prompted about the disc needing repair I chose yes.
My iPod was not detected by iTunes, and has not been from that point on. Furthermore, I cannot play songs from my iPod. I can power it on, scroll through songs, etc, but when I choose a song to play it either flashes the album cover then that screen goes away right away, or it freezes for about ten seconds, in which time if I circle the wheel I hear my click volume going up and down but nothing on screen is happening at all. Another weird thing is I can load the Quiz Show game that plays clips of music and has you guess what they are, but when I play the game now it's just the Quiz Show music the whole time and none of my songs will play.
This is really weird and I don't know why no one has posted a solution on any websites yet. I have read so many differrent threads on so many differrent websites, but no one can answer my question.
APPLE I CHALLENGE YOU!!! HELP MEHWhat format are these certain track encoded in (AAC, MP3, etc.)? Have you worked through each of the suggestions in this article related to your issue?
Troubleshooting songs that skip on iPod
B-rock -
TS3219 My iPad will not connect to iTunes or the app store
Help I can't connect my iPad to the App Store or iTunes .I could connect before but now nothing
"iPad will not connect to iTunes from the app store?"
marenfromphoenix wrote:
Have turned off and back on, still won't connect. Help, anyone?
iTunes and the App Store are two different apps/stores. I'm not sure I understand what you are trying to do. If you want to buy apps - go to the app store. If you want to but media - music, movies, TV shows - go to iTunes. -
I have done everything I can find online to solve my problem, but I still have the same problem. My 1st gen iPad is not recognized in iTunes! Cannot sync! Please, any suggestions from anyone? Anyone else having the same problem?
Hello casinojen,
I would be concerned as well if my iPad was not recognized by iTunes. Thank you for providing all the information with the steps you took in regards to this issue. I found an article with a few more steps you can take (you can skip the steps you have already taken):
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thank you for using Apple Support Communities.
Best,
Sheila M.
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