My ipad is only showing the black screen and the apple icon at the center. it won't turn off or anything
please help. my ipad had a very low battery last night, and it went to the black screen with the apple icon at the center. i could not power it down. i let the battery completely run out, and then i charged it this morning. i thought it was ok because the batter charging icon came on, but then when i checked it later it was back to the black screen with the apple icon at the center. can't turn it off again. nothing is happening. please help. is it broken. what can i do. really need it for work. thanks so much
Try a reset. Hold down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears - ignore the red slider - let go of the buttons.
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My ipod only shows a black screen and an apple logo
My ipod only shows a black screen and an apple logo. It wont connect to iTunes, and charging doen't work. HELP PLEASE!
Try a reset. Hold the home and power buttons at the same time until the screen goes dark for a moment, then the Apple boot logo should reappear. If it doesn't work, it's broken, take it to the Apple store or another authorized repair service.
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Try searching for the name of one of your videos on the iPad's spotlight search screen - swipe your first homescreen to the right, type in it's name, and if it finds it tap on it to see if it plays.
If that doesn't work then try closing the Videos app via the taskbar : from the home screen (i.e. not with the Videos app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Videos app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
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MEID ********
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does anyone know how to fix this? I've tried the restarting my phone and closing down the camera app but it still doesn't work
Hi MLucas22,
Thanks for using Apple Support Communities. I would recommend this article for troubleshooting your touchscreen:
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
For the camera issues, this article may help:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Camera isn't functioning or has undesired image quality
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
Try turning iPhone off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try to remain steady while focusing:
Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.
Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
Video: Adjust focus before you begin recording. You can also tap to readjust focus while recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll.
Note: Video-recording features are not available on original iPhone or iPhone 3G.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
Cheers,
- Ari -
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Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank power On again in the normal way.] It is absolutely/appsolutely safe!
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IPad freeze up and appear to be dead and only show a black screen
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Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. It happens occasionally judging by the posts on here, but only once so far to me.
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Thanks Lucas,
I've tried doing that with no results. Same screen keeps showing. Maybe it'd be more helpful if I told you a bit more info. My phone was randomly playing music, and the voice control would also suddenly start without me touching the phone. Then I let the battery die and started to recharge when on the screen it indicated to plug into my computer/iTunes, I tried to restore but was getting an error message (can't remember what it said now). Battery died and now my current issue of the black screen with white apple. I'd love to be able to restore my phone but now its not showing as a device on my iTunes. HELP! Any other suggestions? -
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Hi,
First plaese unplug any external device (except the mouse and keyboard), then hold on the power button, perform a cold reboot, what is the result?
If doesn't work, please press F8 (or other button, depend on your PC model) boot your compute into recovery console.
You can restore your system to a previous point or perform a startup repair, please refer to the following link:
What to do if Windows won't start correctly
http://windows.microsoft.com/en-in/windows-vista/what-to-do-if-windows-wont-start-correctly
Yolanda Zhu
TechNet Community Support -
Skype Video Calling only showing a black screen
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Go to Solution.Most likely the issue is with your display adapter.
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Hi Apple_Bayern,
Thanks for using Apple Support Communities. This article has some information on what to do if your iPad will not get past the Apple logo at startup:
iPhone, iPad or iPod touch: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers,
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