My iPad is stuck on a blue screen. It will not let me search or navigate between bookmarks. The games all work but Safari is stuck on blue screen
My iPad is stuck on a blue screen. It will not let me search. It is stuck on Google search page. I cannot get out of there or navigate between bookmarks. Can you help me, please.
Hi wolfsong.warrior,
Reset your device: Press down on the Home and Wake/Sleep buttons at the same time and continue to hold them until the Silver Apple appears (no data will be lost). Once the Home screen comes back up, check to see if everything is working correctly now.
Cheers,
GB
Similar Messages
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i have connected it to itunes like i was told to do and it wont do anything because its locked with a passcode and its frozen on the lock screen and will not let me enter myt passcode and after a while it just shuts off, it has been doing this for almost 48 hours. I was told to hold the home button and power button to shut it down and that I could then restart it and it would work... Nothing has helped, What can I try???
Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.
If that does not resolve, restore the device via iTunes on the computer.
If all else fails, take the device to Apple (or whomever provides support in your country) for evaluation and possible replacement. -
My iPad will not let me download an iTunes movie due to lack of space but I purchased more space and it still won't work
As stated above - purchasing more space in iCloud has nothing to do with this. You do not have enough space left on the iPad for the movie to download, you need to delete content on the device itself.
You may want to transfer purchases to iTunes and then delete some content on the device to make room.
Transfer purchases.
http://support.apple.com/kb/HT1848
This article explains how to delete content from the device
http://knowledgebase.pearsonschool.com/kmp/public_kbase.php?action=showEntry&dat a=4408
Do not delete any important content without backing up, transferring purchases or transferring files to your computer. -
My Ipad has been stuck on the connect to Itunes screen now for days, it will not charge through the PC or wall charger. When plugged into the PC it is not recognized by it. Itunes doesn't see it and it will not let me reboot the system. How can I get past this so I can start using it again?
Hello Aloe_85,
This screen indicates that your device must be restored before it can be used again. The steps detailed in the article below can help get your iPad to reappear in iTunes so that it may be restored.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen -
my ipad will not let me into it its stuck on the ios agreememt says agtee or disagree i choose one amd it does nothing it also says email i click that and it does nothing i close it out and it brings me back to the same agreement but will not allow me to agree or disagree or go to email
Hi jacks,
First close out all open apps: Click the Home key twice, and then swipe up on each of the thumbnails showing above the open app icons until all of them are swiped off
Then go to Settings>Safari and under the Privacy & Security section make sure the "Block Cookies" option is either set to "From Third Parties" or "Never".
Then try to do the agreement again.
Cheers,
GB -
When trying to do an update for Settings on my iPad I had to change my password. Having done that I am now stuck at 'Terms and Conditions My iPad is locked down it will not let me 'agree' and I can't get out of the procedure.
Please help/
KathReset iPad and continue with update
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
We have an untitled music on our screen and will not let us get to the main menu
We have untitled music bar on the screen. Hoe did we get it there and it will not let us get to the main screen. Help
Hey Pharryl,
Thanks for the question. I understand that you are experiencing issues with your Apple TV. If the device is unresponsive, follow these steps to restart it:
Apple TV: How to restart your Apple TV
http://support.apple.com/kb/HT3180
If you can't restart your Apple TV because it's unresponsive, try the following:
- Hold down Menu and Down on the Apple Remote for six seconds, and then release when you see the indicator light on the Apple TV blink rapidly.
- Unplug the Apple TV power cord for three seconds, and then plug it back in.
Thanks,
Matt M. -
Icould backup popped up on screen and will not let me exit out of it to use my ipad
An icon popped up on my screen about my ipad not being backed up in two weeks. The "ok" button will not work and the icon will not go away. I can't unlock or turn off my ipad and i tried plugging it into my computer but that didnt help either.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
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I was looking up a song on the internet, and my internet was being slow, so i was going to the settings to turn internet/wifi off so i could use data. When i did that the screen just went completely black. I didnt know what happened so i plugged it into a circuit into the wall to see if it needed charging. It made the buzz noise when i plugged it into the charger, and siri still works if you hold the home button down. I don't know what to do to get it to turn back on... If anyone knows what to do please help. thanks !
Hey there Maggie,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting tips that can help you resolve the blank black screen issue with your iPhone 6 Plus.
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
If you see a solid color screen (black, white or blue)
Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
Reset your device while it's plugged in.
If resetting doesn’t fix the issue, restore your device.
If you still see the issue after you restore, contact Apple Support.
Cheers,
-Jason -
ipod touch shows connecting to itunes on screen even when not connected to computer. cannot get to start screen to enter my passcode
Place the iPod in recovery mode to bypass the passcode (and essentially erase your iPod) and then restore via iTunes on your computer.
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My Iphone is stuck on a facebook screen and will not Exit or Turn off when i press the buttons
Well i clicked on a Music vid
And It said Sign up for facebook to post So i went to fill in my details To show freinds and My iphone wont let me exit Facebook meaning im Stuck on it
i tried holding the home button And the off button but no Good I use my phone for Alot of things and need it back ASAP
Please help me ;(Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.
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Whenever I click the app for my built-in camera, shutter screen never opens to view anything. It works whenever I take a picture through a msg but not whenever i directly click the camera button. Help?
If the Reset Ian mentioned doesn't work...
Shut down and restart the Mail app...
- From any Home Screen, double tap the home button to bring up the Recents List
- Tap and hold any icon in this list until they wiggle
- Press the red to delete the Mail app from this list.
- Press the home button twice when done.
- Restart the Mail app -
I am trying to install iOS6.0.1 on my iphone4 and it is stuck on "preparing to install" How do I stop the instal?????
I'm not sure iCloud is the best community to post that question in, to be honest I have the feeling it's likely something best asked from any M$ discussion groups that there might be.
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HOw do I get my mail, I receive a notice that it didn't download from server?
Hi Go to Settings Email Accounts Delete Email Account then Re Add Account. Do this with all Accounts that you are having problems with. Cheers Brian
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My i pod shows the itunes symbol on the screen and will not let me do anything, any ideas?
I did the iso 6 upgrade and now my ipod shows the itunes symbol and will not do anything else, any one having that problem or know what i can do/
For that you will need to follow this.
Passcode Locked or Disabled
If your device is locked with a passcode or disabled you will have to restore the device within iTunes. You want to use the same computer that you always sync with. This is so that you can restore your apps, data and settings. You can restore it with any other computer, but you will lose all of your info from on the Device.
Instructions can be found here.
http://support.apple.com/kb/ht1808
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