My ipad is under warranty. but unfortunately it is hanging a lot. would apple replace it
my ipad is under warranty. but sometimes it is hanging a lot or sometimes if i am using some apps it closes down. will apple replace it and give me new on
Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the reset.
Without knowing precisely what the issue is with the device, there is no way to tell if apple would replace it or not. You would need to take it in to have it checked. Based on the limited information provided, probably not. It does not sound like a hardware issue.
Similar Messages
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I currently smashed my screen on my iphone 5 and I have repair warranty but I don't have the receipt, will apple replace the phone on the spot? or do they send it away and repair it?
I bought the phone on ebay and it has no insurance or anything. but it has repair warranty until august.
Im located in Melbourne - Victoria - Australia if that helps.Hi CleanAus.
My tip is to go to the nearest Apple Store and make a appointment with one Genius Bar agent.
Of course, they will not replace the phone for you but they will repair it if you pay for it.
The warranty does not apply on cracked screens, caused by the user.
Locate your nearest Apple Store here: http://www.apple.com/retail/storelist/ -
IPad constantly reboots every 2-3 minutes, after full recovery is not activated to wi-fi, and Itunes - for 20 days, Itunes says that the activation was not possible because the server is not available try again later. Ipad under warranty, but he was more than 6 months, so please call customer service apple can not. by DFU also restored Official Ipad bought in a store in Russia. When buying activated immediately. IMEI 013311005943507. Help please! the official service Moscow representation FDA ipad offer to send in the U.S. for $ 500!
Hello this is happening to us also (minus the Bluetooth speaker). We can't figure out what is causing the data usage. I turned off mobile data as soon s I activated the device, and got the message that unless I am connected to WiFi.....(that is exactly what I wanted). We watched Netflix for about three hours, then the alerts started. Like you we have many devices connected and never used over 2GB now all of a sudden we have used it in a matter of hours. My husband called Verizon and got the usual doubting Thomas response. I understand that they don't know my device settings. So over the phone we check all the settings and turned off every possible culprit eating up the data and end the call. By now I have purchased another gig for the month! Assured we are NOT using mobile data, we continue on the IE path to bliss. HA! A few hours later I check the mobile data usage on the Verizon website and that darn thing is still using data. After two more phone calls and two VERY uneventful trips to the local store we were told to take out the sim card. This has stopped the data usage, but it defeats the purpose of having the data plan. I could have just stuck with my Surface. Verizon sent us a new sim card. Its been installed and I have set my homepage to Verizon mobile data usage (just kidding) but I am on that site a lot. I am surprised at the number of complaints about this device. When we called the Verizon support acted as though this was the first time they had heard about this. Loved your post, you should write for a living.
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My iPhone5 is under warranty but during incoming call handset is hang. this problem 2-3 time a day. pleas help.
I'm experiencing what is I believe to be the same issue with my iPhone 4, and have been suffering in silence for about a week.
iPhone 4 model MC603X with Modem Firmware 04.10.01, 16Gb, cheap silicone cover, Vodafone NZ as my carrier.
My screen locks after 1 minute of inactivity as it should with my settings. Perhaps 1 call in 5, or 1 call in 10, the screen wakes up and displays called ID information etc correctly, but I cannot swipe to answer the call. The touch screen simply fails to respond.
If I push the power button briefly to silence the ringtone, this does not make a difference. The iPhone has to be locked (and screen turned off), then push a hardware button to wake up the display, and then I can swipe to unlock the device.
This is only since iOS 4.3 and unfortunately iOS 4.3.1 has not changed this behaviour.
Any advice appreciated.
Cheers, Mike -
Any thoughts about my second go around with an I pad that will not charge. This is second go around and I'm wondering if I should repalce or opt out and go different route ???? Can not imagin that Apple could give the type of support I'm recieving and continue?? The first one was under warranty not so lucky this time.
Go to the Apple Store and try a different charger & cable.
The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
Cheers, Tom -
I have bought a IPhone 4 from Malaysia, my home button is not working. I want to replace the phone under warranty but all service centres mention that its country specific and I need to get it replaced only at malaysia. Can anyone guide me what to do????
The iPhone warranty is not international and as you purchased in
Malaysia the warranty is only valid in Malaysia
You could try taking to an iPhone Authorised service provider
in India but there have been many similar posts to yours
and I am not aware of them assisting with an iPhone from
outside India -
My Charger is broken but still under warranty but I'm not near any apple stores, can I just call I send my old one back and they send me a new one
No. You must call and make an arrangement to return yours for a replacement. They will set up the return and send you a box and shipping label. Then you send your old charger, cable, etc. back. A new one will be returned to you.
Do not simply send something to Apple.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers.. -
I have a defective iphone5 which is under guarantee,but unfortunately there isn't any apple retail store in my country.would you plz help me how can I change it?should I go to near country such as Dubai or Turkey to change it?
If the iPhone came from the US, then that is the only place where Apple will service it. If you can't take it there yourself, you would need to send the iPhone to someone you know in the US who could get it serviced and then send it back to you.
Your only other option will be to find some unauthorized cellphone repair shop to attempt a repair, after which all further support from Apple, in the US or anywhere else, will no longer be available to you.
Regards. -
My iphone 5 power button doesn't always work. I have heard this is an issue and Apple will replace it if under warranty, but I have a broken screen. Will they still replace it?
It is unlikely but you can atleast try they might set it up for free but expect an email about paying 269 for physical damage
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Hello. I have iPad, new one, unpacked.
but unfortunately I lost my check
Can I exchange my iPad for another one with retina display with extra payment?Did you purchase it at an Apple Store? If so, then you should be able ot have them look up the receipt in their system. If you purchased it at another store, check their policies. IIRC, Best Buy allows you to exchange items without a reciept, but they won't refund without one. Other stores may have other policies.
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My iPhone 4S lock button is jammed. My iPhone is still under warranty but I don't know how to get it fixed. Someone please help me !!
Make an appointment at the Genius Bar at your local Apple Store. Or, see the information here:
http://www.apple.com/support/contact/ -
my ipod touch is still under warranty but the screen cracked about 1 month ago and just yesterday my wifi on my ipod isw playing up and not working very well will apple give me a new one at my genius appointment?
Very likely not. A bvroken screen is not covered by the warranty. It also shows abuse aht voaid the warranty for the entire iPod. Howecver, sometimes the Genius will exchange it at no cost. Otherwise yu will have to pay $99, $149 or $%199 depending upon the capacity,
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okay, my ipod touch has a cracked screen but it worked completely fine and then my ipod had a short in it to the point where i couldnt listen to music. i tried sending it back cause it was under warranty but they said they couldnt do anything. so what now ? could i pay a lower price to get another ipod because if so i will .
Make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I recently bought an ipad 4 on ebay but original owner didnt remove it from their apple account. Now i cant activate it. Any suggestions?? Thx.
Send it back. That's the activation lock and it's a theft deterrant program. If the seller can't or won't give you that apple ID to unlock it, then you'll never be able to use it (and it's a very real possibility that the ipad wasn't theirs to sell in the first place)
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What is the difference between mouton lion, lion, snow leopard? I have an iPad, iPhone and iMac but I have no idea what you would use these for?
Probably. Back up your data and check your applications for compatibility before installing it.
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