My IPad keeps shutting off/restarting by itself.

I Have the IPad Air, it isn't even a year old yet and it keeps shutting down by itself. when it turns back on it says mist enter code after iPad restarted. I'm not undertsanding why this is happening, I have the latest software update and I sync my device weekly. I want to solve this before my warrenty is up at Christmas time because these are not pocket change priced devices, if anyone can please help or direct me where to go it would be greatly appreciated. Also this problem occurs at least 2-5 times a week!

I think you should try to reset your iPad first to see whether it can be fixed automatically or not. Next, if it still does not work, bring it to a local Apple Store. If it is the hardware problem, Apple will replace it with a new one for you since warranty hasn't expired yet.

Similar Messages

  • My ipad keeps shutting off and cannot restart immediately

    please help, my ipad keeps shutting off for no reason and will not come back on again unti it is ready.  at least 5 times now very frustrating.
    any suggestions?

    Damien.
    First, try to do a full backup—reset—restore of your iPad via iTunes. (a) Plug in and, if it doen't start automatically, run iTunes, (b) back up your iPad, (c) do a total reset, (d) restore this last backup.
    If this is enough, just go ahead and do it.
    Otherwise, do like me — dummy — and read the excerpt from Apple's KB below:
    --- Quote
    http://support.apple.com/kb/ht1212
    (...)  You will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.
    --- Unquote
    If this does not work, (and probably won't, but it's a 5-minute operation), then you should seek hardware assistance. If it's a brand (or almost) new iPad, go back to the shop and they will give you a new one, without much trouble... It use to happen with iPods and exchanging the product was routine in this shutoff—restart issue.
    Regards.
    g.
    Guilherme R Basilio

  • My iPad keeps Shutting down and rebooting itself, why?

    My iPad keeps Shutting down and rebooting itself, why?

    Aoifemarie wrote:
    My iPad keeps Shutting down and rebooting itself, why?
    Because there is something wrong with the iPad? Try restoring the device with iTunes. Start with that.
    Use iTunes to restore your iOS device to factory settings

  • IPad keeps shutting off

    My iPad 2 keeps shutting off and returning to sleep mode while I'm using it.  This happens frequently.  I reset it using the home button and restored it using itunes but nothing has changed.  What might be causing this issue

    Sounds definitely odd, worst case scenario you can call AppleCare and ask for a one time exception if you havent called before!
    They may have some more ideas.
    Not 100% knowledgable in iPad but I do suggest giving them a call.
    <Edited by Host>

  • I downloaded ios last update and my ipad keeps shutting off

    I downloaded the most recent update and my ipad keeps shutting down while in use

    If an Apple Store couldn't do anything about it, what did they suggest or what did they say about the iPad? Did they restore your backup, or just restore to factory settings without restoring the backup?

  • After upgrading to 7.04 my ipad keeps shutting off too often, why?

    Why is it that after I upgraded my mini ipad to 7.04, recently and too often, it keeps shutting down in middle of browsing, can Anyone suggest as to what is wrong??

    (A) Reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.
    (B) Reset all settings
    Settings>General>Reset>Reset all settings
    Note: Data will not be affected but settings will be reset.

  • My Apple iPad 1 keeps shutting off when I open an app. It randomly closes when on social media as well. No longer able to read my Bible.

    My Apple iPad keeps shutting off when I open an app.  It randomly closes when on social media or online. Not able to view my Bible app.  Have tried rebooting, but it doesn't help.

    Then you may have to Restore your iPad from backup in iTunes?
    How much free space do you have left on your iPad?

  • Why Does my mini ipad keep shutting down

    My mini iPad has IOS 7. My iPad keeps shutting off while I'm using it. How can I fix it?

    Try and backup and restore to Factory Default.
    Settings>General>Reset> Erase all content and settings.

  • My iPad keeps shutting itself off during use.  It does not matter is the battery is 100% charged or not.  Anyone have any ideas as to why this is happening?

    My iPad keeps shutting itself off during use.  It does not matter if the battery is 100% charged or not.  Anyone have any reason this could be happening?

    Not normal. Take it to an Apple Store for evaluation.
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
     Cheers, Tom

  • I have a ipod nano shuffle, 6th gen.  I bought it when I had Windows Vista.  I upgraded to Windows Ultimate 7.  Now it keeps shutting off.  Have to press power button and touch arrow to restart.  3 to 4 times a song.  I ran diagnostics.  Passed until end.

    Have iPod Nano Shuffle 6th Gen.  I purchased it when I had Windows Vista.  I have since upgraded to Windows 7 Ultimate .  Was fine with Vista.  Now, it keeps shutting off during the song, 3 or 4 times.  Have to press power button and then arrow to restart song.  I went to my iTunes and ran diagnostics.  Passed all until the end.  The last test had a red dot failure.  It said no iPod, iPhone, or iPad found.  Does someone know how I can correct the problem?  iTunes is always updating, so I am current.

    Sidney...
    Try here >  iPod shuffle troubleshooting and service FAQ

  • My ipad2 won't charge, it's been on 1% all day now. It's plugged in and keeps shutting off. The cord works fine, it's charging my husbands iPad. Any suggestions?

    My ipad2 won't charge, it's been on 1% all day now. It's plugged in and keeps shutting off. The cord works fine, it's charging my husbands iPad. Any suggestions?

    Is this with the power adaptor that was included with your iPad 2 purchase?
    The same power adaptor and USB dock connector cable charges your husband's iPad?
    If so, sounds like a hardware problem with the battery or something else. Have you tried powering the iPad off and on and/or a reset which is similar to a computer restart?
    If so with no change, make an appointment at an Apple store if there is one nearby.

  • Why does my iMac display keep shutting off?  Computer still running in the background.  I've tried unplugging and restarting, to no avail.

    Why does my iMac display keep shutting off?  Computer still running in the background.  I've tried unplugging and restarting, to no avail.    The computer is well out of warranty - about 7-8 years old, running 10.6.8

    Checked.... the settings had not been inadvertently changed, but I did move the scroll and reset them back to the original.   Hasn't shut off again.... yet.   Will re-post with follow-up one way or the other.   Thanks.

  • Why does my iPad mini keep shutting off every two seconds?

    Why does my iPad mini keep shutting off every two seconds?

    I doubt that anyone here can answer that question with any validity...
    That being said, try to reset the device:
    *Device reset*
    Device Reset (won't affect settings/data/music/apps/etc)
    1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
    2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
    3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.

  • My iPod keeps shutting off by itself?

    My iPod keeps shutting off by itself?

    Have you tried the standard fixes:
    - Reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults/new iPod
    If you still have the problem then it appears that you have a hardware problem, maybe a battery problem. An appointment at the Genius Bar of an Apple store is in order.

  • My Ipad 4 shuts off spontaneously, it is difficult to restart.  Before I send it in, I need to delete data.  When I hook it up to my computer, I can see what is on the Ipad but I can't restore it, as "find my Ipad" is on.  I can't turn it on to shut

    My Ipad 4 shuts off spontaneously, it is either impossible or difficult to restart.  Before I send it in, I need to delete my data.  When I hook it up to my computer, I can see what is on the Ipad, but it won't sync.  It did work so-so last night and I installed IOS 8, today it is dead in the water.  The "apple" icon constantly turns off and on, but the screen never fully loads.   I can't restore my IPad until "find my IPad is off, but like I said, I haven't had an active screen all day so I can't shut it off.  Help?

    Does the unit not run on the charger alone? (take the battery out and plug it in.)
    Try an SMC Reset
    http://support.apple.com/kb/ht3964

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