My iPad keeps stalling or shutting down ~ any suggestions

My iPad keeps stalling or shutting down, any suggestions? Its a 32GB and I have 3 GB left on it.

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Imac keeps shutting down any suggestions?

Mac desktop keeps shutting down or screen freezes when not in use. Any suggestions on how to fix?

Startup in Safe Mode
http://support.apple.com/kb/PH14204

HT4623 My IPad keeps blacking out constantly. Any suggestions??

My iPad keeps blacking out constantly. what's wrong, any suggestions?

McHi76 wrote:
My iPad keeps blacking out...
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart... Reset > http://support.apple.com/kb/ht1430
Restore from Backup... Restore as New > http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...

My Blackberry Curve unit unexpectedly shuts down -- any suggestions?

Dear BB Community
For the past week, my blackberry curve 8310 has once or twice a day shut down unexpectedly. The only way I can get it back on is to take out battery and then reboot it. At first I thought it only happened when the battery ran out of charge but yesterday it happened when I had what I thought was a fully charged battery. Not sure if this is a battery problem or something else. Appreciate the support. Thanks Steve

Hi steveadolph and welcome to the BlackBerry Support Community Forums!
You should try backing up your BlackBerry and reloading the software using the following article"
http://www.blackberry.com/btsc/KB11320
Let me know if this helps!
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

My iPad keeps freezing and shutting down just after I purchased an itunes movie.

-iPad Mini
-64GB
-w/o Retina display
-Updated to the latest iOS 7
-Using "Videos" app to watch and used "iTunes Store" to download movie
I literally just downloaded this movie,called "Sucker Punch", I wanted to watch it while it downloaded and it was doing fine for the first maybe 2 minutes if that and then I would pause it when it started skipping thinking I was letting it buffer, but then when i tried to resume by using my clicker on my headphones nothing would happen. I proceeded to tap the screen thinking something was up with my headphones and nothing happened. I held the home and lock button to boot and then it came back on eventually but did the same exact thing but this time it just crashed completely and restated itself. My WiFi single is strong and everything else using the WiFi is working perfectly. This is very aggravating . Any clue or help?

Hello, BRIABUNNI.
Thank you for visiting Apple Support Communities.
Here are a couple resources that have some helpful troubleshooting steps for this issue. These are labeled for the iPhone, but the steps will also apply for the iPad.
Resolution
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Cheers,
Jason H.

HT2448 the button restart sleep cancel shutdown keeps appearing every 30 seconds, if I don't cancel, it shuts down, any suggestions out there?

How do I make the retast sleep cancel shutdown option stop appearing every 30 seconds. If I am working on safari it doesn't happen but does in mail, when idle etc/ thanks in advacne for any suggetions, EireCowboy

A number of sleep-related issues can appear after incremental Mac OSX updates, including the inability to properly go to sleep, problems waking from sleep, and having your display go to sleep without your Mac going to sleep. The most common culprit is Bluetooth. Try these tips to fix your sleep problems.
WAKE UP
In System Preferences>Bluetooth, uncheck Allow Bluetooth Devices To Wake This Computer. If you are using a Bluetooth mouse and keyboard, you'll have to wake your Mac by pressing the power button.
FILE CORRUPTION
Your Bluetooth preference file may be corrupt-you'll need to delete it. Turn Bluetooth off, then go to the /Users/user name/Library/Preferences folder. Look for a file called com.apple.Bluetooth.plist and trash it.The OS will create a new preference file when you enable Bluetooth again.
ENERGY SAVER
If you have issues with a Mac or display that goes to sleep at inappropriate times, you may have a problem with Energy Saver. Delete the following .plist files and restart:
-/Library/Preferences/SystemConfiguration/com.apple.PowerManagement.plist
-/Users/username/Library/Preferences/com.apple.systemuiserver.plist--
(username is your name or System Administrators name)
-/Library/Preferences/SystemConfiguration/com.apple.AutoWake.plist
A restart is very important after deleting these plists. After a reboot your Mac will then generate new ones.
Some, in these forums, have had luck fixing sleep issues downloading the Combo update from this site (yours may be corrupt), not Software Update, disconnect all firewire + USB devices except keyboard + mouse, Repair Permissions, re-install update, Repair Permissions again + try.
Yours would be the 10.4.7 Combo update. Others reading, download the combo update that applies to you!
Cheers!
DALE

I have recently upgraded my mac and ipad to IOS7 and find that Safari will not load onto my iPad. It just shuts down the app. Any ideas? I have been onto Mac who took me through a very long iPad robot, but the problem is still the same! Help appreciated

I have recently upgraded my mac and ipad to IOS7 and find that Safari will not load onto my iPad. It just shuts down the app. Any ideas? I have been onto Mac who took me through a very long iPad robot, but the problem is still the same! Help appreciated

Do you mean that you did a soft-reset ?
Try clearing Safari's cache : Settings > Safari > Clear Cookies And Data and also Clear History
If that doesn't fix it then try closing Safari via the iPad's multitaskingbar and see if it works when you re-open it :double-click the home button to open the taskbar and then swipe or drag the Safari app's 'screen' up and off the top of the screen to close it, and click the home button to close the taskbar.
After trying the above you could also do a soft-reset (even if this is what you've already done it might be worth trying after clearing Safari's cache and closing the app via the taskbar) : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

IPhone 3GS keeps turning off/shutting down.Have done system restore but no improvement. Suggestions welcome.

iPhone 3GS keeps turning off/shutting down. After numerous attempts I've managed to get it on again. Any ideas - could it be battery? Suggestions welcome.

Try forcing the phone into recovery mode and restore as a new device.
Follow these steps:
iOS: How to back up your device and setup as a new device
http://support.apple.com/kb/HT4137
Doing this will help eliminate any possible software issue that could be causing this. Setting up a new device will bypass a backup with possible data corruption.
If the issue continues after this, you should contact Apple for service for the phone as it will very likely be a hardware issue.

I just got my shipment and My Ipad mini is just shut down without reasons during upgrading. I'm doing restore it. Does it matter for the future use?

I just got my shipment and My Ipad mini is just shut down without any reason during upgrading. I'm doing restore it. Does it matter for the future use?
ACtually I really really don't want to use it anymore. I'm so disappointed.

PolishAngel756 wrote:
Some friends have told me that their phone can last up to 2 days without charging??
If they are getting 2 days without charging, it's unlikely they use their device very much.
A full day is pretty good....and if I'm careful, I can easily get a full day of usage.
For me, normal is charging the iPhone mid afternoon at work, but I use it a lot.
My typical usage is 35 mins of listening to podcasts, checking email, checking my RSS feed, and checking a few apps while I ride my bike when I first get up. Then listening to several podcasts at work.
I typically stream music while working out during my lunch hour and use the Men's Health Fitness app to track my progress.
By about 2pm I'm ready to charge the device as it's getting low (somewhere between 20% and 50%).
I leave bluetooth, Wi-FI, and location services turned on all the time.
Personally, I just do not see the point in going into settings to turn on the feature when I need it... just too much hassle. All of my listening to podcasts and music is via Bluetooth.
I know I'm not the heaviest user, but I just do not see how anyone can realistically make it two days on a single charge, it makes me think they simply do not use the features of the device and would be just as well served with a basic or feature phone.

HT201263 my Iphone 3GS keeps freezing and shutting down, now wont turn on all the way just goes to apple icon. Tried to update and recover but it would get stuck and at about 20% in restore and go no where, waited 5hrs for it to move and nothing. Help?

My ATT Iphone 3GS keeps freezing and shutting down, now won't turn on at all. tried to do an update and restore but it froze in restore at about 20% done, waited 5hrs for it to go, it didn't. Not sure what to do or where to go (ATT or Apple) to get help, how much it could cost? HELP PLEASE!

Did you follow the steps in iOS: Unable to update or restore?

My 4s keep freezing and shutting down apps!

My 4s keep freezing and shutting down apps. Half the time I can't even unlock my phone because its frozen! Anyone else have this problem? This didn't start until I updated the software a few months ago (when they released the iphone5). According to my phone my software is up to date.

PLEASE HELP ......

I believe that i have malware on my mac, osx 10.9.4. accordingly, i've tried to run clamxav (on my mac HD) but just get a spinning wheel, then have to shut down. any advice on how to stop spinning wheel or get rid of malware? please help. :-).

i believe that i have malware (possible highjack of safari browser) on my mac, osx 10.9.4. accordingly, i've tried to run clamxav (on my mac HD) but just get a spinning wheel, then have to shut down. any advice on how to stop spinning wheel or get rid of malware? i have symnatic endpoint and, after scanning, it reveals nothing. please help. :-).

are locked user files or that have incorrect permission a bad thing?
Yes.
why am i removing symantec?
Short answer: Because it's worse than useless and worse than the imaginary "viruses" you're afraid of would be if they really existed. For the long answer, see below.
1. This is a comment on what you should—and should not—do to protect yourself from malicious software ("malware") that circulates on the Internet and gets onto a computer as an unintended consequence of the user's actions. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the computer, or who has been able to log in to it remotely. That threat is in a different category, and there's no easy way to defend against it.
The comment is long because the issue is complex. The key points are in sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user. Internally Apple calls it "XProtect."
The malware recognition database used by XProtect is automatically updated; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
☞ It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
☞ It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
☞ It can easily be disabled or overridden by the user.
☞ A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
☞ An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
Apple has so far failed to revoke the codesigning certificates of some known abusers, thereby diluting the value of Gatekeeper and the Developer ID program. These failures don't involve App Store products, however.
For the reasons given, App Store products, and—to a lesser extent—other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandbox security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they are not, and never will be, complete protection. Malware is a problem of human behavior, and a technological fix is not going to solve it. Trusting software to protect you will only make you more vulnerable.
The best defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the scam artists. If you're smarter than they think you are, you'll win. That means, in practice, that you always stay within a safe harbor of computing practices. How do you know when you're leaving the safe harbor? Below are some warning signs of danger.
Software from an untrustworthy source
☞ Software of any kind is distributed via BitTorrent, or Usenet, or on a website that also distributes pirated music or movies.
☞ Software with a corporate brand, such as Adobe Flash Player, doesn't come directly from the developer’s website. Do not trust an alert from any website to update Flash, or your browser, or any other software.
☞ Rogue websites such as Softonic and CNET Download distribute free applications that have been packaged in a superfluous "installer."
☞ The software is advertised by means of spam or intrusive web ads. Any ad, on any site, that includes a direct link to a download should be ignored.
Software that is plainly illegal or does something illegal
☞ High-priced commercial software such as Photoshop is "cracked" or "free."
☞ An application helps you to infringe copyright, for instance by circumventing the copy protection on commercial software, or saving streamed media for reuse without permission.
Conditional or unsolicited offers from strangers
☞ A telephone caller or a web page tells you that you have a “virus” and offers to help you remove it. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
☞ A web site offers free content such as video or music, but to use it you must install a “codec,” “plug-in,” "player," "downloader," "extractor," or “certificate” that comes from that same site, or an unknown one.
☞ You win a prize in a contest you never entered.
☞ Someone on a message board such as this one is eager to help you, but only if you download an application of his choosing.
☞ A "FREE WI-FI !!!" network advertises itself in a public place such as an airport, but is not provided by the management.
☞ Anything online that you would expect to pay for is "free."
Unexpected events
☞ A file is downloaded automatically when you visit a web page, with no other action on your part. Delete any such file without opening it.
☞ You open what you think is a document and get an alert that it's "an application downloaded from the Internet." Click Cancel and delete the file. Even if you don't get the alert, you should still delete any file that isn't what you expected it to be.
☞ An application does something you don't expect, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
☞ Software is attached to email that you didn't request, even if it comes (or seems to come) from someone you trust.
I don't say that leaving the safe harbor just once will necessarily result in disaster, but making a habit of it will weaken your defenses against malware attack. Any of the above scenarios should, at the very least, make you uncomfortable.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it—not JavaScript—in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
Stay within the safe harbor, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
7. Never install any commercial "anti-virus" (AV) or "Internet security" products for the Mac, as they are all worse than useless. If you need to be able to detect Windows malware in your files, use one of the free security apps in the Mac App Store—nothing else.
Why shouldn't you use commercial AV products?
☞ To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. This technique is a proven failure, as a major AV software vendor has admitted. Most attacks are "zero-day"—that is, previously unknown. Recognition-based AV does not defend against such attacks, and the enterprise IT industry is coming to the realization that traditional AV software is worthless.
☞ Its design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere. In order to meet that nonexistent threat, commercial AV software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
☞ By modifying the operating system, the software may also create weaknesses that could be exploited by malware attackers.
☞ Most importantly, a false sense of security is dangerous.
8. An AV product from the App Store, such as "ClamXav," has the same drawback as the commercial suites of being always out of date, but it does not inject low-level code into the operating system. That doesn't mean it's entirely harmless. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An AV app is not needed, and cannot be relied upon, for protection against OS X malware. It's useful, if at all, only for detecting Windows malware, and even for that use it's not really effective, because new Windows malware is emerging much faster than OS X malware.
Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else. A malicious attachment in email is usually easy to recognize by the name alone. An actual example:
London Terror Moovie.avi [124 spaces] Checked By Norton Antivirus.exe
You don't need software to tell you that's a Windows trojan. Software may be able to tell you which trojan it is, but who cares? In practice, there's no reason to use recognition software unless an organizational policy requires it. Windows malware is so widespread that you should assume it's in everyemail attachment until proven otherwise. Nevertheless, ClamXav or a similar product from the App Store may serve a purpose if it satisfies an ill-informed network administrator who says you must run some kind of AV application. It's free and it won't handicap the system.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have all the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user, you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither can you assume that you will always be safe from exploitation, no matter what you do. Navigating the Internet is like walking the streets of a big city. It's as safe or as dangerous as you choose to make it. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

My itunes keep crashing or shutting down.

My iTunes keep crashing or shutting down when I click to open it. It freezes then closes. I've reported the bug and it's still doing it. When I connect my iPhone to iTunes wirelessly it also crashes. I've got all the latest software on my MacBook Pro and iPhone so don't know what it could be? It's so annoying! Please help!

Hello,
Do you use iTunes 10.6 ?
If yes we have to wait for Apple to fix it.
Here's a fix for to that problem.
https://discussions.apple.com/message/17958287#17958287

Attempting to download Maverick it has been running for nearly 24hrs. I have tried shutting down the computer but the setup assistant keeps canceling the shut down.

Attempting to download Maverick it has been running for nearly 24hrs. I have tried shutting down the computer but the setup assistant keeps canceling the shut down.

Just hold down the power button for about ten seconds and the machine will turn off.
I'm not sure how fast your Internet speed is but my Mavericks downloads usually only take about 20-25 minutes for a 5.33GB file.
No telling what will be waiting for your when you power back on... call back if you can't login to your computer.
Clinton

How come when i sync my iphone5 to laptop window 7 it will shut down , but when m using ipad it will not shut down

how come when i sync my iphone5 to laptop window 7 it will shut down , but when m using ipad it will not shut down, so it means th problem is my iphone5

Hello vina8sy,
After reviewing your post, it sounds like the iPhone will turn off after a sync but the iPad will not. I would recommend that you read this article, it may be able to help the issue.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario

My iPad keeps stalling or shutting down ~ any suggestions

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