My ipad locked up when trying to send a large video file. I tried to turn it off and it's stuck. What so I do?, My ipad locked up when trying to send a large video file. I tried to turn it off and it's stuck. What so I do?

My ipad 2 has locked up when trying to send a large video file. What do I do? Is there a reset button.
Thank you

Assuming that it's not still trying to send the video, then you could do a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

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Updated iPad 1 to IOS 5. When trying to restore my iPad from my backup it gets half way through and the iPad reboots and iTunes says "An error occurred while restoring this iPad (-1)"

Updated iPad 1 to IOS 5. When trying to restore my iPad from my backup it gets half way through and the iPad reboots and iTunes says "An error occurred while restoring this iPad (-1)"
I have tried to restore my contacts and company data at least 20 times and every time half way through THE iPAD REBOOTS! When it boots back up it is at the brand new iPad screen.
This makes me angry as I do not use the iPad for fun and games. I use it for business. My company data and records for the last year are gone. ALL of my out standing customer invoices are gone. ALL payments received are gone! ALL Business contacts and emails ARE GONE! All my company, personal email accounts and settings ARE GONE!
What am I supposed to do now? In 6 hours I have to get on the road and conduct business with a empty blank factory out of the box iPad. How am I supposed to know who owes me money or who has paid their bills Apple? All of my meetings and calendar dates are GONE!
Everything was supposed to be backed up and restored after the update!
Question???WHY DID YOU MAKE THIS UPDATE WIPE OUT ALL SETTINGS AND APPS ON THE iPAD??? All the other updates left everything on the iPad intact and ONLY upgraded the IOS,and when it was done everything was still there.
Yes! I have done everything. Rebooted computer, checked for updates, Hard booted iPad, Factory restored iPad to ios 5 twice, tried every usb port I have, unplugged all other usb components.
Everytime half way through "Restoring iPad from backup..." The iPad turns off shows a spinning circle then shows the Apple logo and takes me to the brand new iPad setup screen.
Apple, you have no idea the level of stress you have created today.....

Check the console app to see if there are any error messages. I had one app showing an issue (Pet Hotel) the error was (truncated):
ERROR: Restore message response: 102 rename error: File name too long (63) at path "/var/mobile/Library/SafeHarbor/com.pocketgems.tappethotel/Container/Documents/ savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHis tory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGa meHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/sa vedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHisto ry/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGame History/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/save dGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory /savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHi story/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedG ameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/s avedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHist ory/savedGameHistory/1313349538-pocket_gems_crash_report.txt" (MBErrorDomain/102)
I manually snyc'ed that particular app and then re-ran the restore and am now the proud owner of a working iphone. Not sure it is the same problem or app but looking in the console was the key!

HT5787 I updated my ipad but when I went into dragonvale it no longer recognized me and made me create a new account. As a result I can no longer access my park. I have tried to go into the Game Center to restore my park but i do not have any options.

I updated my ipad but when I went into dragonvale it no longer recognized me and made me create a new account. As a result I can no longer access my park. I have tried to go into the Game Center to restore my park but i do not have any options to restore my old login/ account. Any tips?

Buying a bag of coins might help...

TS2756 I'm trying to connect my ipad2 to my phones wifi hotspot. my phone says hotspot is activated and it shows up as an option on my ipad but when i hit that on the ipad it shows a page with a list of things like ip address, domain, url. what do i do no

I'm trying to connect my ipad2 to my phones wifi hotspot. my phone says hotspot is activated and it shows up as an option on my ipad but when i hit that on the ipad it shows a page with a list of things like ip address, domain, url. what do i do now?

iOS: Understanding Personal Hotspot
http://support.apple.com/kb/HT4517
Use Bluetooth to tether your iPhone, iPod touch, or iPad
http://www.macworld.com/article/1159258/bluetooth_tethering.html
How to Connect an iPad to an iPhone Via Bluetooth Tethering
http://techtips.salon.com/connect-ipad-iphone-via-bluetooth-tethering-25472.html
 Cheers, Tom

HT201412 My Ipad is not responding. It has the small apple in the middle of the screen with the little "thinking" flower symbol surrounding it, and does not respond to restoring. We received an error message when trying to restore from itunes.

My Ipad is not responding. It has the small apple in the middle of the screen with the little "thinking" flower symbol surrounding it, and does not respond to restoring. We received an error message when trying to restore from itunes.

What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

HT1339 i forgot my passode to my ipod and im trying to restore it. i went through some steps. says connect ipod to itunes then when i connect box comes up n says i have to unlock my passcode to my ipod which i dont know. i thknk its lock now

i forgot my passode to my ipod and im trying to restore it. i went through some steps. says connect ipod to itunes then when i connect box comes up n says i have to unlock my passcode to my ipod which i dont know. i thknk its lock now. want come back up to the passcode screen

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...

When i tried to download iOS8 on my iPad Mini it told me that I needed to connect my iPad to iTunes, I have done that and now it says I need to restore my iPad. How can I get my iPad working without losing everything on my iPad?

When i tried to download iOS8 on my iPad Mini it told me that I needed to connect my iPad to iTunes, I have done that and now it says I need to restore my iPad. How can I get my iPad working without losing everything on my iPad? I don't want to lose my apps and photos!
Help would be much appreciated!

If you are getting the connect to iTunes screen then it's too late to take a new backup and/or copy anything off it. Prior to starting the update did you take a backup, either to the cloud and/or to your computer's iTunes ? If not then have you recently taken a backup that might have your photos and apps content/settings in it ?
As long as the apps are still in your country's store then you should be able to redownload them via the Purchased tab in the App Store app (and the Purchased link under Quick Links on the right-hand side of the iTunes store homepage on your computer's iTunes), and if the apps store their content on a server/cloud service then you might be able to get their content back from that - if they store their content on the device then you will need to have a backup.
For our photos you could try doing a search for programs that claim to be able to recover content from a device - I haven't used any so I can't suggest one.

I have been using yahoo mails from iPad for several months. Today I am unable to access my mails even though I logged in to yahoo....the signin screen is keep coming when I tried to access mail.....is it due to iPad or yahoo?

I have been using yahoo mails from iPad for several months. Today I am unable to access my mails even though I logged in to yahoo....the signin screen is keep coming when I tried to access mail.....is it due to iPad or yahoo?

It sounds like you might need to contact Yahoo! if you aren't able to setup your email account as a new account after deleting it.
I found some links on the Yahoo! website that might help:
http://help.yahoo.com/kb/index?page=content&id=SLN4138&locale=en_US&y=PROD_MOBIL E
http://help.yahoo.com/kb/index?locale=en_US&y=PROD_MOBILE&page=content&id=SLN261 7

HT201210 I tried to update to IPad 5.1, but when it finished and tried to restore the backup, it shows me that Itunes could not back up because a session could not be started with iPad. need your help please

I tried to update to IPad 5.1, but when it finished and tried to restore the backup, it shows me that Itunes could not back up because a session could not be started with iPad. need your help please

This has happened to me a couple of times and what I do is quit iTunes and restart my Mac and then try again and then it will work.
If iTunes has already created the backup, you should still be able to restore from the backup when you are connected to iTunes. Right click on the iPad name on the left side of iTunes and select restore from backup. After the process completes, sync with iTunes to transfer all of your apps, music, photos and other media back onto the iPad.

Hyy i m using ipad and i want to upgrade it to latest os update 8 but when i tried to update it got updated only to 5.1.1 what should i do to get further update??

hyy i m using ipad and i want to upgrade it to latest os update 8 but when i tried to update it got updated only to 5.1.1 what should i do to get further update??

If your iPad has no front or back cameras, then you have an original iPad 1.
The original iPad 1 cannot be upgraded any further than iOS 5.1.1.
Sorry.

I was trying to fix my screen resolution and now it's stuck on auto detect cannot display this video mode. I tried another monitor and it still won't show anything. I'm locked out

I was trying to fix my screen resolution and now it's stuck on auto detect cannot display this video mode. I tried another monitor and it still won't show anything. I'm locked out

Reset the SMC and PRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
About NVRAM and PRAM
Next try Safe Mode boot and and then normal boot
OS X: What is Safe Boot, Safe Mode?

HT4623 I cannot turn off the passcode which I do not want on my ipad. I keep getting the message "ipad is disabled" I have tried to enter the passcode that I entered when I updated to iOs7 and cannt get to the settings page. Can someone help me?

I cannot turn off the asscode which I do not want on mhy ipad. I keep getting a message "iPad is disabled". Yesterday, I updated to iOS7 and was asked
to enter a 4 digit passcode and now I type in the 4 digits and the ipad will not accept it. I want to get to the settings page. Can someone help me?
Thanks.

hope you didn't have GREEK keyboard selected
If you did APple do not want to know that their upgrade has trashed your ipad
search on ios 7 ipad greek keyboard
to see other sufferers - if you had a greek keyboard then you need to set it to english/french etc
to do that you need to unlock your ipad
to unlock your ipad you need to re-set your keyboard
to do that you need a greek keboard
to get your greek keyboard back you need to unlock your ipad
and so on and son
thank you apple

I am trying to findout what carrier my playbook 4GLTE is locked to.

I am trying to findout what carrier my playbook 4GLTE is locked to.
I bought playbook at an auction done from work for a charity for a Toronto youth fund. the box says telus and all info on box matches serial number and imei. i have tried using my rogers sim, went to bell and checked, also chatted with telus online and by going to the store. playbook does not accpet any of these carriers sims. i have tried buy unlock code and so far 8 codes dis not work. i have only two tries left. i have reached out to organizers of auction and have been waiting with no word from them.
what do i do. playbook works on wfi. the only reason i bought this playbook was to have a tablet for one of my data lines that, i can use when out and about. i tried calling blackberry support and the way the person i spoke to last time i called addressed me was very shameful even though i have registered for the complimentary 90days support. i have 3 other playbooks that i use in my home by all are wifi models only.
details of playbook is below. will really appreciate anyones help.
IMEI is <removed> and the serial <removed>. the prd from the box is prd-<Removed>.
playbook is on OS 2.1.0.1526
MOD EDIT: Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.

When I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547

HT1430 I am trying to reset my iPad to erase the passcode. Someone changed my passcode and I have not been able to access my iPad for more than 15 hours

I have tried resetting the iPad and trying to delete the iPad. It showed up as not being connected to the internet because the iPad was inactive. I connected it directly to my router but I think because the iPad says it is inactive it doesn't allow it to connect to the internet so that I can erase it.

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

I have downloaded the latest pages update on my iPad, but my iMac still has version 4.3 and I cannot find out how to update it only desktop. When I try to send something from my iPad pages to via email to be opened on my desktop in Pages, it won't open P

I have downloaded the latest pages update on my iPad, but my iMac still has Pages version 4.3, and I cannot find out how to update it on my desktop. When I try to send something from my iPad pages via email to be opened on my desktop in Pages, it won't open in Pages. I get a message that it can't be opened because the version is too old. I sent the document as a PDF and it worked. But I want to be able to use Pages back and forth. HOw do I update the Pages version on my desktop iMac?

The file format used by the iOS versions of the iWork apps can only be read by the new iWork apps on your Mac - i.e. Keynote 6, Pages 5 & Numbers 3. Those versions for the Mac require Mavericks, OS X 10.9. The "too old" error on a Mac comes if you are trying to open an iWork '08 or earlier file in the newest apps. If you do have the newest apps you can open the files from your iPad.
If you can't or don't want to upgrade to Mavericks & the newest iWork apps your best option would be to export/share the files from the iPad to a type an older version of iWork can read such as Word, text, Excel, etc.
Or contact AppleCare. They made this mess, let them fix it.

HT1212 I took the passcode lock off of my iPhone 5 and now I can't get on to my iPad. It is asking for the passcode and when I use the one that was set up it locks me out. How can I get past this?

I have the iPhone 5 and with the new sofware update it added a passcode lock. Same for the iPad. I removed the passcode lock from my iPhone and now I can access my iPad. It is still asking for the four digit passcode. I tried using the one that was orgingally programed and it disables it every time. How can I get past this? I have tried to do a restore and it still takes me back to the lock screen. Please help!

Force iPad into Recovery Mode. Follow step 1 to 6 very closely.
http://support.apple.com/kb/HT1808
Note: You may have to repeat the above a few times.

My ipad locked up when trying to send a large video file. I tried to turn it off and it's stuck. What so I do?, My ipad locked up when trying to send a large video file. I tried to turn it off and it's stuck. What so I do?

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