My Ipad locks up at the Terms and conditions screen when trying to update to IOS 8, is there a resolution for this?
So I have been tryign to update to the newest IOS on my Ipad 2 and I cannot get past the terms nad conditions page. It just stay at this page and doesnt go any further. I have tried a reset and even gone as far as a restore. Still will not update.
Try some basic troubleshooting:
(A) Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
(B) Try reset all settings
Settings>General>Reset>Reset All Settings
(C) Setup as new (data will be lost if you do not have backup)
Settings>General>Reset>Erase all content and settings
Similar Messages
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Frozen "Terms and Conditions" screen after trying to update iOS 8.0.2
Can anyone help me with this problem? Update for iOS 8.0.2 freezes at the "Terms and Conditions" page. I also noticed that a bitton in an apple support email would not work.
At 11pm ext on 9/29 i was finally able to get past the Agree window on my iPad trying to update to iOS 8.0.2 after I made a change and activated or agreed to terms for iCloud.
Unfortunately, I am now not able to get past the Update Requested (grayed out) rectangular window below Learn More.
Additionally, not able to update any application nor is my CNBC application openable nor updatable. Really frustrating. -
While updating my ipad to ios7, I could not pass the terms and conditions screen where I had to agree or disagree. It just didn't move pass that screen. I can't do anything to go forward or back. It's just stuck there.
Try to reset the device:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally. -
While trying to update my Ipad to the new operating systemm my screen is stuck on the "Terms and Conditions" screen. I tried touching the "agree" button and the "send my email" button, but nothing happens. I can't get out of the screen without missing my full update. Please help.
completely switch off your ipad with pressing the top power button really long and then swipe the red swiper at the top. Then turn your ipad back on, skip the icloud login screen and you should be good! That's what i did so should work for you too
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HT4623 I cannot accept the terms and conditions - screen is "hung"
I cannot accept the terms and conditions - screen is "hung". How can I continue?
Reset iPad and continue with update
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
Hi, I am suck on the Terms and Conditions screen after the upgrade and have agreed, but I am not progressing further from this sceen after agreeing? What do I need to do?
Have you tried resetting (Hold the Sleep/Wake and Home buttons and don’t let go until the screen goes dark and the Apple logo appears) and starting the set up again?
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HT4623 after updating my iphpne . I cant pass the terms and conditions screen
after updating my iphone . I cant pass the terms and conditions screen also my button to turn off is not working what can i do? Im stuck there
Me too!! Help!
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Please help! I am stuck on the terms and conditions screen. I checked the box and cannot get to my downloads. What should I do?
Have you tried resetting (Hold the Sleep/Wake and Home buttons and don’t let go until the screen goes dark and the Apple logo appears) and starting the set up again?
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Ipod touch 4g - sound comes out one earphone loud and the other softly. I've tried other headphones with same result. is there a fix for this ?
Clean out/blow out the headphone jack. Insert/remove the heaphone plug a dozen times or so
Try the following to rule out a software problem:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>GeneralReset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store since it appears you have a bad headphone jack
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours
Apple - Support - iPod - Repair pricing
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens -
How do i get the terms and conditions off my screen after ISO 8.0 was installed on my IPAD nothing happens when I hit agree
Frankly this is the blunderbuss solution but her's what I did. For me, the iCloud account in question with the continual pop-ups was nothing more than an empty shell used to allow me (and others) to track my phone via Find My iPhone. So, the ID / indentity itself was not essential, the ID could have been jobs1234@icloud for all I cared. I ended up "killing" my then existing iCloud account by deleting it from all devices. Then I created a new iCloud account and reset the ID into all the relevant devices / users that needed it. Granted, I had nothing to loose, so to speak, by losing the old iCloud account. But, I was willing to take that trade. Admittedly, if you're iCloud account is more central to your life or distributed to others, this is an impossibility. But, it worked for me.
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I have an iphone 4S and I wasn;t able to purchase an app for it because I wasn't able to accept the new Terms an Conditions section. When I reched the last page of the Terms and Conditions, there wasn't an accept button or section, therefore I wasn't able to complete my purchase. Please advise.
Thanks
VernelHi vernel,
Welcome to the Support Communities!
First, I recommend restarting your phone and then resetting if it's still not working:
Restarting your device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
Note: Reset your device only if you are unable to restart it.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
Below are the full articles:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If you can access your home screen, I also recommend verifying that cookies are not blocked and private browsing is turned off in Settings>Safari:
iPhone User Guide - Safari settings
http://help.apple.com/iphone/7/#/iph3d7aa74dc
Cheers,
- Judy -
I updated my iphone 4S successfully. But now I get a message that says I need to read and accept the Terms and Conditions. But when I select the Terms and Conditions, nothing appears but a message that says "cannot locate."
Hi bondercin,
Welcome to the Support Communities!
The articles below may be able to help you with this issue.
Click on the links to see more details and screenshots.
Restart and / or reset your device
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Check your settings for Safari -- enable cookies and turn off private browsing
iPhone User Guide - Safari settings
http://help.apple.com/iphone/7/#/iph3d7aa74dc
Also, sign out of your iTunes Store account and sign back in:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311?viewlocale=en_US
This article provides additional troubleshooting steps for connecting to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
- Judy -
HT4623 My Iphone is stuck at the terms and conditions screen.
No matter what I push "agree" or "disagree", it will not proceed
I have tried restoring the phone, but I can't proceed with that until "find my iphone" has been turned off. I turned off "find my iphone" in icloud.com, but that message is not getting to the phone, because the phone is not connecting because the operating system is not activated becasue I can not accept the terms and conditions. arrrhhh!
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Trying to set up new software.. get to the terms and conditons screen , hit agree and not happens
Do you have your Apple ID in Settings > iTunes & App Store > Apple ID: ?
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I have installed the new io 7.0, and when it is on the way to configure all functions, after the ICloud, when terms and conditions confirmation apperas, it is stucked
Reset iPad and continue with update.
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
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