My iPad mail screen is frozen? The touchscreen is functioning properly in all other programs.

Why is my screen frozen in my mail program on my iPad 2?

Quit the mail app and restart the iPad.
Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

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TS4268 I have NEVER been able to activate my iMessage on iPad with Retina Display - My Apple ID/Password works fine on all other programs. iSO is up to date. No troubleshooting has worked. Any tips please?

I have NEVER been able to activate my iMessage on iPad with Retina Display - My Apple ID/Password works fine on all other programs. iSO is up to date. No troubleshooting has worked so far. Any tips please?

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. If you did not do step 4 properly, start all over again.

Launching the printing of a PDF document, all other programs remain locked

After opening a PDF file with Acrodat Reader, when I click for printing the document, my notebook (window vista) remains blocked for two minutes.
During that time all other programs cannot be run: for example I cannot even run the Task Manager.
I currently use Acrobat Reader 9.4 but I noticed the same problem also with previous releases.
Do you know if this behaviour is normal or I have some setup problem, or virus, or what else?
Thanks a lot.

Hi Duncan,
Please confirm if you Are using Acrobat.com online services or Acrobat software?
Regards,
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TS3276 My iPad mail screen has frozen when trying to trash an email

My iPad screen has frozen when trying to trash an email ' this message cannot be moved to mailbox trash ' with an OK button which will not respond to touching . I have gone in and out of mailbox , turned iPad off for 3 hours - all to no avail

You said that you keep getting the error code 1604. Did you try putting the iPad into recovery mode and when the error code appears - close iTunes and restart iTunes while the iPad is connected to your PC?
Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for error 1604.
When prompted, click OK.
Close and reopen iTunes while iPhone remains connected.
iPhone should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

My e-mail screen has frozen showing the message "cannot download the attachment". Touching the "OK" button does nothing.

My Ipad e-mail screen has frozen while trying to download a photo attachment. An error message "cannot download attachment" is on the screen but touching "OK" does not clear it. Any suggestions please?

You can also Force close apps
1. Double tap the home button to bring up the multi-tasking view
2. Swipe the app's windows upwards to close
3. The app will fly off the screen
http://support.apple.com/kb/ht5137

TS3899 Only the mail screen is frozen so I cannot send/receive/compose mail

Only mail screen is frozen. Tried turning and my iPad off and it would not.

iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

I have carried out a restore on my iphone3gs and now the screen as frozen, the apple picture is showing and the sun dial timer but it wont do anything

I have carried out a restore on my iphone3gs and now the screen as frozen, the apple picture is showing and the sun dial timer but it wont do anything

You can call AppleCare and request a replacement set of the original DVD's that shipped with the computer for a nominal charge. You will need the serial number (look on the bottom of the stand) and a credit card. Click the AppleCare Contact Info link. Without knowing which iMac you have it's very difficult to say if a new SL disc would work or not.

HT201320 After setting up my shaw email account on my phone, i go to mail and the Welcome to Mail screen opens with the icloud, exchange, google, etc shows. How do i get past this screen to see my actual email?

After setting up my shaw email account on my phone, i go to mail and the Welcome to Mail screen opens with the icloud, exchange, google, etc shows. How do i get past this screen to see my actual email?

Yeah, I've done that. And the I click the mail app to try to check my mail, and that screen that I described above shows up.

How can I get my music in my itunes library on my ipad? If I sync the itunes library will I lose all my apps on my ipad?

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Media was moved via external hard disk, and I think I moved the iTunes Media folder after consolidating it.

How can I get an image from the screen? Like screen printer in PC to pasting after in word or other program.

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If you do Cmd+Shift+3 you'll get a full screen image saved to your desktop as a jpg file.
Also, you can use Cmd+Shift+4 and you'll get a cursor which you click+drag to draw a box. When you release the drag the boxed in area will be saved to the Desktop as a jpg file.

Hello, my iphone 5s fell, thereafter i tried taking a picture, the camera app just shows a black screen and hangs, the front camera works on other apps but the rear camera is not working, all other apps work perfectly well, how do i resolve this

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Double tap Home button and delete Camera app from multitask-list.
Do a
Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data
If problem persist, make an appointment with genius bar for evaluation.

After updating my iPad 2 to iOS 6, I cannot connect to my router. I have turned the router off, left off for a considerable time, turned the iPad off and on, reset the network settings, nothing works. Any other suggestions?

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I have just upgraded from a 3 to a 4S and now I can't connect to my wifi. I've tried everything, resetting network settings, switching to boot, renewing lease, rebooting, turning off cellular data etc etc. nothing works!! Very frustrating!

I have suddenly lost the scrolling function in mail. In all other programs it still works. Can anyone provide a solution?

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Another example would be a p2p link between two L3 switches.

I downloaded ios 6 for my iPad 2 and some of the upgrades went through but not all. It sounds like I need to reinstall ios 6. How do you do that? Everytime I try to upgrade it says I'm already updated

I downloaded ios 6 for my iPad 2 and some of the upgrades went through but not all. It sounds like I need to reinstall ios 6. How do you do that? Everytime I try to upgrade it says I'm already updated

If you mean Siri then that is only on the iPad 3, it is not on the iPad 2 in iOS 6 (possibly because the iPad 2 doesn't have the Audience chip which the iPad 3 does). If there are other things that you think are missing (YouTube has been removed, and Passbooks is iPhone and iPod Touch only) ?

TS1424 I keep getting an "err: 100000" while trying to download the 2nd part of an audiobook (all other 6 parts downloaded normally). What do I do?

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I'd report the issue to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
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(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

My iPad mail screen is frozen? The touchscreen is functioning properly in all other programs.

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