My ipad mini 3 has hung during upgrade to IOS8

Hi connected my ipad mini to my laptop to synch and then download the new IOS8.
However, after it finished synching and during re-start the ipad mini has "hung" - it.  I see the apple logo and a white bar that looks like its about 90% through the upgrade.
when I look at iTunes my iPad doesn't appear in the side bar....
How can I restart my iPad?
Is it ok to do this?
Help!

Hi NiamhPatterson,
Welcome to Apple Support Communities.
The article below provides more information and a resolution for the issue you described, where your iPad mini is displaying an Apple logo with a progress bar below it.
Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch from backup
I hope this helps.
-Jason

Similar Messages

  • TS1398 My new IPad mini has poor wifi reception. Goes in and out.  My IPod, IPhone, Ipad1 and Ipad2 work finer. I think it has wifi antenna issues.  Does anyone else have this problem?

    My new IPad mini has poor wifi reception. It goes in and out.  My IPod, Iphone4, Ipad1 and Ipad2 work fine. What can I do?  Does anyone else have this problem?

    The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
    How to Calibrate Your Mac, iPhone, or iPad Battery
    http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
    Also, if you have a 3rd generation iPad, look at
    Apple: iPad Battery Nothing to Get Charged Up About
    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
    New iPad Takes Much Longer to Charge Than iPad 2
    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
    Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
    Extend iPad Battery Life (Look at pjl123 comment)
    https://discussions.apple.com/thread/3921324?tstart=30
    New iPad Slow to Recharge, Barely Charges During Use
    http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
    Tips About Charging for New iPad 3
    http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
    Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
    http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
    iPhone, iPod, Using the iPad Charger
    http://support.apple.com/kb/HT4327
    Install and use Battery Doctor HD
    http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
    In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
     Cheers, Tom

  • Have an iPad mini with latest software upgrade 8.1.2. Verizon Messaging  on use after working for 1 yr. deleted app and downloaded fresh app. Same problem. Neither Apple support or Verizon store support could find problem. Sometimes can type txt befor it

    Have an iPad mini with latest software upgrade 8.1.2. Verizon Messaging app crashes on use after one year with no problems. I deleted the app and downloaded a clean version. It crashes whether or not I have any apps running in the background. Sometimes I can type part of a message before it crashes. Other times it crashes as soon as I try to use the app at all. Neither Apple Support nor Verizon store staff could find any reason for the problems. Any ideas??
    THE TEXT SHOULD SAY THE PROBLEM IS WITH THE APP CRASHING Message was edited by: Steady_RI

    Steady_RI, thanks for keeping us posted. Did you uninstall that application by pressing/holding down the icon until the (X) appears? Tap the (X) to delete it. Once the application has been deleted, you will need to reset the network settings on your device in Settings>General>Reset>Reset Network Settings. Power that device off/on and then download the application again. Additionally, we also recommend that you disable Wi-Fi and connect to our network to test the messaging feature again.
    LasinaH_VZW
    Follow us on Twitter @VZWSupport

  • HT201304 My iPad mini has my Apple account info on my general settings but a different different apple account in the App Store ,how can I change that?

    Please help! My iPad mini has two different apple ids. My Apple ID in the general settings part and my family's id in the App Store. I need to fix it so that it's just one Apple ID and one password.

    iTunes Store: Changing Account Information
    http://support.apple.com/kb/HT1918
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Apple ID Support - Manage Account
    http://www.apple.com/support/appleid/manage/
     Cheers, Tom

  • Since ios8 my ipad mini has a mind of it's own

    I have an iPad mini (14 months old). downloaded the ios8 software on the weekend and since then my iPad is acting on it's own ie
    - changing apps
    - inserting characters
    -creating new web pages
    - at one stage I couldn't log in as when I entered a 4 for example it highlighted a 7 or sometimes three &'s
    Phoned apple who told me to reinstall the software by linking to itunes. Backed the data up and did a full restore.
    The iPad behaved for less than 24hrs and has started it's tricks again.
    Very frustrated and how typical I am 2 months out of the warranty period.
    Can someone offer some sound advice please.
    Thanks

    Probably you would not want to restore it from a backup, but set it up as a new device. You can re-download your iTunes purchases (apps, music, movies, etc.), and then manually set up your email, iCloud, etc. But it may be something on the backup itself that is the issue. So, restoring from a backup would just put you in the same boat.
    Also, I think a trip to the Apple Store with both devices would be a good idea. They may be able to sort it right away. Sometimes it's easier to effectively troubleshoot an issue when you have a device in front of you.
    Any chance you have any 3rd party apps (apps not from the App Store) on the device? These could also cause issues.
    Cheers,
    GB

  • HT1766 my ipad mini has a message that states that this device is not backed up. Backups happen when this ipad is plugged in, locked, and connected to wifi. this message wont go away from from the screen no mater how many times i press ok, as a result i c

    My Ipad mini has a message on the screen which says 'this ipad hasnt been backed up. Backups happen when this ipad is plugged in, locked, and connected to wifi. This message does not dissapear no mater how many times i press ok, as a result i cannot do anythingon the ipad.

    Thank you very much that worked !/4.5.6/images/emoticons/happy.gif|_mce_src=/4.5.6/images/emoticons/happ y.gif|___jive_emoticon_name=happy|jivemacro=emoticon|class=jive_macro jive_emote|src=/4.5.6/images/emoticons/happy.gif!

  • If iPad mini has the basic iPad 2 hardware, why can't use Siri on iPad 2?

    If iPad mini has the basic iPad 2 hardware, why can't use Siri on iPad 2?

    Wrong on all counts. Well except for the A5 post.
    The 3rd Generation iPad and iPhone 4s both have an Audience chipset for noise suppression/voice recognition that the iPad 2 et. al. do not have. The iPhone 5, 5th Generation iPod Touch, 4th Generation iPad and iPad Mini are using a different type of hardware based noise suppression/voice recognition that is an improvement over the Audience chipset (hope you didn't have Audience stock).

  • My daughters ipad mini has locked her out.

    My daughters ipad mini has locked her out. She had set a password for her screen lock then failed to put it in correctly and now the ipad has locked. The screen says to connect to iTunes but when I do her ipad does not appear I the list.

    http://support.apple.com/kb/ht1212

  • Hi, my ipad mini has suddenly stopped working and I cannot turn it off or connect it to the computer, can anyone help me on this??

    Hi, my ipad mini has suddenly stopped working and I cannot turn it off or connect it to the computer, can anyone help me on this??

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPhone, iPad, iPod Touch: Troubleshooting Touchscreen Response
    http://support.apple.com/kb/ts1827
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    Black or Blank Screen on iPad or iPhone
    http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • Ipad mini is hung

    Hello
    My Ipad mini is hung on an application, and I cant do or change anything. What do I do?

    Try giving it a reset. Hold down the sleep and home keys until you see the silver apple. About 20 seconds or so. See if you can get it to reboot and clear up the stuck app

  • IPad mini has a dark line down middle of screen?

    My iPad mini has a dark shaded line running vertical

    Restoring or resetting wont work. take it to the apple store to have it looked at

  • My ipada mini has over heated and its not starting

    my ipada mini has over heated and its not starting

    What do you mean by 'frozen' ? Have you tried a soft-reset to see if that gets it to work ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • My ipad mini has many emails which say 'no content' and are not deletable.  What are they are how do I delete them?

    My ipad mini has many emails which say they have no content and I cannot delete them.  The emails do not show up on my MacBook Air.  What are they and how do I get rid of them? 

    Close the mail app and reset the iPad. Closing apps instructions are for iOS 7. If you're not running iOS 7, I assume that you know how to close apps in iOS 5 or 6. If you don't know how to close apps, just reset the iPad.
    To close an app, drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • Ipad Mini has started zooming and opening apps on its own

    Ipad Mini has started zooming in and out and opening apps on its own.  I have gotten back to factory settings and it is still happening.  Help!!

    Reset the device:
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    If that doesn't help, tap Settings > General > Reset > Reset All Settings
    * No data is lost due to a reset

  • Ipad mini has disabled!!!

    my sons ipad mini has disabled. the screen went black as he was playing on it and wouldnt turn off. I managed to turn it off by pressing the sleep and home buttons together for 10 seconds and now it wont turn back on. I have plugged it in to charge to see if that makes any difference but it just keeps beeping while it is plugged in. please please help as this was a christmas present off his dad and i really dont want to have to tell him that my son broke it!!!!!

    Looks like the computer is restoring your iPad.
    Suggest you do not disconnnect iPad until computer say that the sync is completed.
    After that try to reset by press the Sleep and Home button until you see the Apple Logo.
    There is a possibility that there's a problem with your iPad screen.

Maybe you are looking for

  • My ipod won't play video on my tv

    my ipod will not play video on my tv. it tell me tv out enabled please connect video accesory. i have an standard red/white/yellow rca plugged into the earphone jack and it is plugged in properly behind the tv.

  • Warning message on computer

    When I try to get in to my Itunes, I get the following message.. "another user on this computer is using the Ipod software, so Itunes is unable to communicate with this Ipod. Please ask the other user to logout" There are NO other user on my computer

  • Anything in SAP that suits software configuration Management profile..

    Hi guys.....i am working as Software Configuration management engineer i want to know if there is anything in SAP (plz remenber my knowledge in SAP is zero!!!!!) that can add value to my domain.

  • My iPod doesn't want to charge

    I tried unplugging my USB and plugging it back on again but my iPod still won't charge. Help!

  • Process chain in Pro server

    Dear All, After testing process chain in Dov server, I transported it into Quality, but it was not started. So I scheduled in quality server and new request was generated for this. 1-     Please suggest me is this the right way to schedule PC. 2-