My Ipad mini had frozen with an Itunes logo and image of USB lead.
If I turn it off it goes back to that screen
You probably have to restore the device with iTunes so connect the iPad to your computer and launch iTunes.
You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.
Instructions can be found here.
http://support.apple.com/kb/ht1212
You will probably need to restore using Recovery Mode. You can read about it here.
http://support.apple.com/kb/ht4097
Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad.
Similar Messages
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My ipod was updating overnight. I woke up to find the screen frozen with the itunes logo and the usb charger. I've tried hooking it up to itunes but it says I need to restore and update but I've tried to do that and it won't. What should I do?
- Try placing the iPod in Recovery Mode and restoring via iTunes
- Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
My Ipodtouch4 is frozen with the itunes logo and arrow below it, and a plug. I hve tried everything - any ideas?
http://www.apple.com/support/ipodtouch/assistant/ipodtouch/
this should help u for sure -
iPhone 4 my start up screen is frozen with the iTunes logo and a pic of the plug in cord..help
If your phone isn't jailbroken, follow the instructions in this support article:
iOS: Unable to update or restore -
I received a notice to update my ipad to the latest version of ios7 and when I did the ipad froze with a itune logo and an ipad connector image on the screen..i have turned it off several times but it remains frozen. anyone help with this?
Unfortunately, your iPad went into recovery mode and must be restored now. There is no getting around this. You need to use iTunes to do this as well. Read this for more instructions.
If you can't update or restore your iOS device - Apple Support -
i had a third update showing on my iphone 4, i had already updated to the 07 and downloaded the second update to help fix bugs etc. the second update only took a few minutes unlike the first original update that took 4 1/2 hrs! when i saw the third updade i plugged in the phone, connected to wifi and hit update. it showed the apple sign and the bar underneath showing the progress. i left the phone to do its thing and when i went to get it about 1/2 later the phone had a itunes logo and and a picture of a charger showing. it would not do anything. it was frozen. i looked up online how to fix it. it told me to connect to itunes and then to restore. it would make sure that i could keep my contacts and pictures. the restore took 3 hrs, as it started at 78 min which actually took way longer, then when there was only 30 min left it stopped and went back to the "do you want to restore" question and i had to start all over. when it was finally done, i still have the itunes logo and its still frozen..please help!
See Here for
Unable to Update or Restore
http://support.apple.com/kb/HT1808 -
pls help me
Do you mean that your computer's iTunes isn't recognising that an iPad in recovery mode has been connected to it ? You have an up-to-date version of iTunes installed on your computer, and its open ?
If your computer's iTunes isn't recognising the iPad then see if the troubleshooting on these pages help :
PC : http://support.apple.com/kb/TS1538
Mac : http://support.apple.com/kb/TS1591 -
IPad mini has frozen with ICloudBackup window showing and msg "This iPad hasn't been backed up in two weeks. Backup happen when this iPad is plugged in, locked,, and connected to WiFi.
I have synced it with iTunes while computer is connected to internet. What more do I need to do.I can't get rid of this window by hitting OK
Ther display shows the correct time, but I cannot "slide to unlock".Try this now. Reboot your iPad.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
We just did the iPhone update ios 6. The screen is frozen with the iTunes logo and a picture of a USB cale across the screen. none of the buttons respond.The phone does not recognize the apple USB when connected. We tried holding all the buttons down at the same time and also removed the SIM card and reinserted.
If it's not being recognized while it's in recovery mode in your itunes, try this
plug the phone into the usb attached to the computer
hold down the home and sleep/wake button on top simultaneously until the phone's screen goes black
When the screen goes black, release your finger from the sleep/week button on top but continue holding the home button until you see a dialog on the itunes screen on your computer that says 'itunes has detected a device in recovery mode'
then say 'ok,' select 'restore,' and say 'restore and update' -
i have an 08 apple desktop and my ipad mini wont connect with my itunes and i cant find updates to fix this what do i do?
From Apple's website and printed on the box the mini came in:
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 2 or later
Download iTunes at www.itunes.com/download
You will have to update to at least OS X 10.6.8 or later, otherwise known as snow leopard. -
I reset my mini ipad using settings as itunes was "freezing" now my ipad is completely frozen -- shows the apple logo and white line underneath and the it stops
<Edited by Host>Reset it by holding the power and home keys down until the Apple logo appears.
Barry -
I thought I was updating my IPad, i selected update and came back home to the screen frozen with the Itunes symbol and a plug in cord displayed. I can not get it to do anything. Any suggestions?
Your iPad has gone into recovery mode and it needs to be restored now. The instructions are in this kb article.
If you can't update or restore your iOS device - Support - Apple -
My iPad Mini has frozen with a a message that I do not have enough ICloud Storage space. I have freed up nearly 5 GB of space and it is stll frozen.
Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.
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My IPad Air is frozen with a white screen and Apple Logo on it.
My Ipad Air is frozen with the white screen and apple logo. I've tried resetting it several times and that doesn't help. I tried connecting to ITunes, but it isn't recognizing the device.
The battery is fully charged, at least for now, so I am not sure what else to try.FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary. -
I tried to update and now my phones frozen with the itunes symbol and wont restore. What do i do?
Did you try to connect in recovery mode again? iOS: Unable to restore
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