My ipad mini ios 6.1.3 touch screen not responding

after just a week of minor usage my brand new ipad mini touch sensor stopped working have updated it, resetted it, and restored it , it worked after the first restore then went back to the same condition restored it again and again but nothing what am i supposed to do with it now

Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
 Cheers, Tom

Similar Messages

  • Touch screen not responding as it should

    Touch screen not responding properly and keeps locking up.

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:       
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Sometimes my screen freeze after unlock my phone . sometimes after open an app the touch screen not respond to my touch...

    help.... i've faced this problem since the windows phone 8.1 updates.... sometimes my screen freeze after unlock my phone . sometimes after open an app the touch screen not respond to my touch... i tried all the ways like turning off wifi etc and still
    no recover my problem , and still screen freezing problems appear on windows phone 10 technical support..... just wish had to cure it... or i was depressing ....

    Hello,
    This is a developer forum and is intended only for discussions of Windows Phone APIs and app development.
    For technical issues regarding usability, updates, or other Windows Phone usability problems you might want to try the Microsoft Mobile Community forums:
    http://answers.microsoft.com/en-us/winphone/forum?tab=Threads
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    Windows SDK Technologies - Microsoft Developer Services - http://blogs.msdn.com/mediasdkstuff/

  • Touch screen not responding and shows no no no!!!! message on screen

    my iphone3gs touch screen not responding and shows no no no!!! message on screen,please hlp me out....

    Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
    In this case you are going to need to look at getting the phone into one of our authorised repair agents, please contact your local  Xperia Care team to have this arranged.
    What are your thoughts about this forum? Let us know by doing this short survey.
     - Official Sony Xperia Support Staff
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

  • Sony Xperia Z touch screen not responding

    My Sony Xperia Z has been giving me problems ever since I bought it in May 2013.By October 2013 I had to send this phone for repair twice.In the last 9 months though it was doing well and there no problem till today afternoon when I found out that the touch screen was not responding.The phone was on charge when this happened and there was a heavy downpour though not a single drop fell on the phone.I tried using the power button to switch it on and off but could not use the shut the phone option because the touch screen wont respond.I have rebooted the phone and switched it off using the power+volume up button multiple times since then.After about an hour when I was trying for the umpteenth time to key in my password I saw that some numbers were randomly getting punched in.After several attempts the phone's touch screen did respond and I was able to make a call but post that the touch screen went back to the not responding mode.Another hour later and exposing the phone to the sun beating down while i was in a car helped and this time I was able to see all my msgs and mails.My elation was shortlived as the phone went back to the touch screen not responding mode.I had a short trip to make by air and I switched off my phone and put it on charge using the USB connected to my laptop.When I switched on after landing I found that I was able to key in my password but after that the phone again got stuck.Since this last occurence about two hours ago the touchscreen has not responded.It is frustrating to see that msgs are coming,people are calling and I can see the numbers,mails are getting downloaded  but I cant do anything about it.Right now the phone is submerged in a jar of rice in the hope that the mositure might dry out and it will be back to normal again.Please suggest whether using the hair dryer would help or not.I must repeat the phone has not got wet.I also removed the screen guard on both the ends and the back cover to allow the phone to breath.Waiting anxiously for help

    Update for a phone that cost me 34k Sony asks 26k for repair
    Time to trash this useless,good for nothing phone..Sony please stick to making TVs and Cameras smartphone is beyond you.

  • Touch screen not responding after iOS 7.0.2 update

    This morning I updated my iPhone 4s with the iOS 7.0.2. After the update I was prompted with the "Hello   > slide to set up" screen, but when I tried to "slide it" nothing happened. I tried many times with my finger and a stylus, but still nothing. The screen eventually went black as it does when there is no activity. When I press the home button the "slide to set up" screen reappears. I tried holding the power button down, but couldn't "slide to power off". I restarted it by pressing the hold and home buttons at the same time, after the restart it went back to the "slide to set up" screen. The touch screen was working just fine up until the update. Please help me figure out what's wrong with my phone!

        I'm sorry to hear about the issues that you've recently ran into with your device. I'll do everything I can to ensure you have a working device.
    Do you have iTunes on your computer? Have you done a restore since the issue has been going on? http://support.apple.com/kb/HT1414
    YosefT_VZW
    Follow us on Twitter @VZWSupport

  • Touch Screen not responding for setting icon in iPhone5s after upgrade to iOS 8.

    After upgrade to iOS8 in IPhone 5s, the touch screen is not working for settings icon. The settings will be opened on the screen, but unfortunately I can;t use any of the operations available on the setting window. Once I pressed the home menu button or power button and re-open the settings, it works.

    at jpetr1
    Your observation is right. I am facing the same issue after upgrading to iOS 8.3. The trial and error was common with Microsoft .. it seems Apple is catching up with MS .
    I hope they address this issue quickly.

  • HT201412 Ipod touch screen not responding. How do i fix it?

    My ipod touch screen often stops working or just wont respond to my touch. When i shut it off and try to get back on it wont respond and i will half to wait till it decides to work which can take up to 2 hours. How do i get it to work faster?

    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • I have an issue with my iphone touch screen not responding, apple replaced phone and still having same issue. They say its software, what can I do I need my phone to work

    Touch screen on Iphone slowly, over a few days stopped responding. Went to Genius Bar and was given a new 3GS because they didn't know how to fix the issue. Cool. Went home synced with Macbook Pro (new-12/2010), two days later same issue. This time when I went to Genius Bar they restored the phone to factory settings and instructed me to load as a new phone in Itunes instead of restoring information of the previous phone, which is an option good for when your replacing phone not fixing one Anywho, did everything they told me to do. SAME ISSUE A FEW DAYS LATER. This time I was told the software issue is with my Macbook and I thought this made sense, so I took it in along with the phone. That was yesterday. Phone working intermittently since leaving Apple. I was given instructions that if their "daily" fix didn't work to erase hard-drive and reinstall software that came with the macbook and start fresh. This would definately fix the issue. Extreme yes, but I need use of my phone, especially since we got rid of the house phone and all use cell phones. So last night I did the required erase of hard-drive and re-loaded all software that came with it and Microsoft Office for Mac. Plugged in the phone to set up in itunes and thought that was it. My phone is still not working. Can't answer when I try, can't make calls, etc. What the heck do I do? I'm starting to feel like a major lamo having to keep going back to Genius Bar, but I know enough to know these issues should have been resolved with the steps I've taken. I even went as far as to restore through my husbands computer and same thing. Could there be a problem with Itunes? Could the magnetic stripe in my debit card be hurting the device somehow, although that's a long shot since I have had the same or similar case since getting the phone. Frustrated beyond belief. Apple support not open at this hour so I'm trying my luck here.....
    Thanks for any input.

    restore iPhone as new and start again

  • Help...lower half of touch screen not responding on 3g! this is a reconditioned one sent to me from apple as my last one was sso this one i have had for about a month

    ...can you tell im new to this!!
    Well as i was saying...
    I have had this reconditioned 3gs for about a month and it has been working spot on until this evening, I received a text and went to slide the screen to answer and it is not responding.
    I have shut it down, the top half of screen slides!!
    I have restarted it, using top button and home button.
    I have updated and restored it.
    And I have cleaned it!!
    Now i am out of ideas....can anyone help or do i have to give up and send back to apple...again?
    If it is the latter, do you think it will cost me again or does a recon from them come with a warranty??
    thank you for reading
    nic x

    If it was a refurb replacing one that was under warranty, the warrany is good until the original warranty expires or 90 days from replacement, whichever is longer. In either event, it should still be covered if you've only had it for a month. (assuming you're in the US here). You can try to restore it as a NEW device rather than restoring from your backup, but this sounds like a hardware failure... I think. I'm not sure what you mean by "the top half of the screen slides". If you mean only the top half is touch sensitive, how can you determine that? You wouldn't be able to slide to unlock if that were the case...
    Sorry, I'm a little confused by that description.

  • Touch Screen Not Responding

    I left my ipod charging over night (did not sync), and when I grabbed it this morning the touch screen was unresponsive and not working. I tried doing the power and volume down reset, but nothing changed. All the buttons work fine, but without a working screen its a pretty useless device.
    Any idea on the problem or a solution?
    Thanks!

    I have the same problem. However, I left the headphones in overnight. I then tried to lisen to music the next day and the screen wouldn't light up. I click the volume rockers and I hear the beeping of the vol up and vol down. I then went and re-synced and restored the Nano - still nothing. Itunes recognizes there is data on the Nano, but Nano doesn't want to work. My only hope is to bring it to Apple store and get replacement

  • Anyone have issues with "touch screen" not responding?

    Does anyone find that the touch screen doesn't respond? I have huge issues with this style.
    Touching and swiping on a screen that is 1.5 inches isn't fun. I need shade to read the screen (bad for snow), I need to go thru so much just to get to a song, a podcast, whatever that was playing before I HAD to turn off nana. I need to turn off nano each time.
    1. Turn on by holding button like forever.
    2. swipe, swipe, swipe, swipe to get to songs or podcast. Select, select, touch selcet, not selecting, touch, touch touch.
    3. Select 'songs; selevet something else to get to a screen that says shuffle.
    4. Select, select, touch, touch, use index finger, thumb, touch, breath on finger, touch again.
    5. After one song plays after selecting "shuffle", it repeats, repeats,
    6. Take ipod out of pocket, stand in shade, hit the snooze whatever button, to activate screen, Is screen activitated? yes? But it blinked off to quick to make selectioon of touch proof screen.
    7. Walk inside to touch screen, to see screen. Hit button, wait for long time for this to start again (much like laptop starting).
    8. Swipe to get to menu with songs, swipe, swipe, swipe swipe.
    9. Select music: albums, artist songs. By selecting I mean touch touch touch, touch, use thumb, touch. for each selection
    10. Are you sure this is an Apple product?
    Can I return this POS and wait for someone to go back to what worked best??

    Oh, and yes I have restored to factory settings. Then resynch.
    I have done the soft reset or whatever it's called on this one.
    It is updated.

  • Touch Screen NOT responding. what to do?

    okay so here is my dilemma.. My iPhone's touch screen has stopped responding. I tried restarting it by holding down the power button, I tried resetting it holding down the power/home button. I let the battery die completely before charging it again. I lost the USB cable that came with the phone so I have been charging it through firewire, but because of the firewire connection, it will not show up in iTunes so I can't reset it... And obviously I can't reset it in the phone itself because the touch screen isn't working...
    Any ideas??????

    Holding the Home button and the Sleep/Wake or On/Off button simultaneously until you see the Apple logo and then release is called a Reset.
    Without a USB cable for your iPhone, you cannot not sync, install any iPhone updates when made available, or restore your iPhone with iTunes, which may resolve this problem.
    You need to get a USB cable that is compatible with your iPhone. Do you also have an iPod with dock connector? If so, the USB cable for your iPod can be used. If not, do you know anyone else who has an iPod or iPhone you can borrow their USB cable from until you can purchase another USB cable for your iPhone?
    If a Restore does not work, time to give AppleCare a call (800) 694-7466, or make an appointment at an Apple Store if there is one nearby - where you can purchase another USB cable for your iPhone.

  • Right side of iPhone touch screen not responding

    PLEASE HELP!
    New to the forums.. and new to the problem my iPhone 3G is giving me. As of today, the right side of my touch screen isn't responding. The top right side responds sometimes but the bottom right doesn't.
    I've turned my phone on and off, but it hasn't helped. I don't know what to do. I got my iPhone in August 2008. Please - can anyone help?

    You could reset by holding home and the power button until you see the apple logo, do not let go of either until you see the apple logo. This is basically a restart. Or you could restore through itunes. I doubt either will work, but they are worth a try. By going to an apple store or authorized seller they can determine if the phone needs replaced because of a hardware issue.

  • Mail touch screen not responding, on off button won't work

    My iPhone 4 on/ off button won't work so I can't re-set my phone. Been told i need new one but trying to hold out for new iphobe! 
    Now the touchscreen won't work only in mail, and the screen is darker in mail than everythinguch  else. Can anyone help?

    My touch screen stopped working and could not power off.  Plugged it in to recharge and then it was okay.  Very weird.  The suggestion to restore from Itunes was very good and probably a basic apple practice.  I was ready to get a new phone and not an apple.  I will see how the iphone works the next few days.

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