My ipad mini is only showing the icon of itunes and the "charging cord"
help!!!!
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
After you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Similar Messages
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Hi please help me i try to downgrade my iPad ios to 8.1.3 to 8.1.2 and an error occursd and can't open my iPad only the icon of iTunes and charger appeared please help
That means that it's gone into recovery mode - connect the iPad to your computer's iTunes and reset it back to factory defaults.
Downgrading the iOS version isn't supported by Apple. -
cannot restore phone since update. I tried to upload to itunes but itunes isnt picking it up. Phone is frozen with Itunes icon and the usb cord. I tried some suggestions posted but it is still not restoring does anyone know how this can be fixed???
ThanksHello reneywacky,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Connect your USB cable to your computer but not to the iPhone, iPad, or iPod touch until step 3.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button down, connect the USB cable to the iPhone, iPad, or iPod touch. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen. When this screen appears, you can release the Home button:
Note: If the image of a battery appears, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again. If you don't see the Connect to iTunes screen, try these steps 1 through 4 again.
iTunes should automatically open and display the following message:
"iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."Note: If iTunes not open after two minutes, please open iTunes yourself.
Use iTunes to restore the device.
Best of luck,
Mario -
I can't upload pictures to Facebook Pages albums with my IPad Mini 3. I've tried safari too and the basic uploader doesn't work. I can add photos to the wall but I need to put them in albums for my Boutiqu
It is peculiar, that Chrome, Safari, and Skype can access FB, but not the iPhoto uploader.
Do you see any error messages/ diagnostics in the Console Window, when you try to connect to Facebook?
Launch a Console window from Applications > Utilities and clear the Console Window. Then try to upload. Are there any new messages?
And also launch a Terminal and have a look, if "facebook.com" is properly resolved:
Type
ping facebook.com
into the window. Do you see any transmissions? What is the IP address used?
I see:
PING facebook.com (173.252.110.27): 56 data bytes
64 bytes from 173.252.110.27: icmp_seq=0 ttl=243 time=110.486 ms
64 bytes from 173.252.110.27: icmp_seq=1 ttl=243 time=109.365 ms
64 bytes from 173.252.110.27: icmp_seq=2 ttl=243 time=110.101 ms
64 bytes from 173.252.110.27: icmp_seq=3 ttl=242 time=109.829 ms
64 bytes from 173.252.110.27: icmp_seq=4 ttl=242 time=111.323 ms
64 bytes from 173.252.110.27: icmp_seq=5 ttl=242 time=110.346 ms
64 bytes from 173.252.110.27: icmp_seq=6 ttl=242 time=110.708 ms
64 bytes from 173.252.110.27: icmp_seq=7 ttl=242 time=112.685 ms
64 bytes from 173.252.110.27: icmp_seq=8 ttl=243 time=124.256 ms
64 bytes from 173.252.110.27: icmp_seq=9 ttl=243 time=112.106 ms
^C
--- facebook.com ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 109.365/112.120/124.256/4.159 ms
Try the same with "dig":
dig facebook.com
; <<>> DiG 9.8.3-P1 <<>> facebook.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 25051
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0
;; QUESTION SECTION:
;facebook.com. IN A
;; ANSWER SECTION:
facebook.com. 775 IN A 173.252.110.27
;; Query time: 11 msec
can you "ping" facebook? -
after updating my ipad 2 to ios5 it got stuck on the conect to itunes and the computer does not recognize it. what do i do?
You cannot update an iPad 2 to iOS 5 at this time, only iOS 6.1.
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I have an iphone 4s and upgrade to ios6. It wont connect now after the upgrade to itunes and the itunes doesnt regonize the device. Im so freaking sad. Please somebody give me a fix. Why did I have to upgrade to ios6? Please somebody let me see the light.
I cant even get into itunes because it wont recognize it to do a reboot or a rollback.The terms of service of the Apple Support Communities prevent us from helping anyone with a jailbroken phone.
You're on your own. Good luck. -
I've read through several discussions and I've seen a lot of similar issues but none that were quite like mine. Every time I plug my 3rd gen. iPod nano in it shows it connected on the iPod screen and iTunes opens up but the device does not show up in iTunes. The icon on the iPod shows connected and gives the arrows circling showing syncing even though it still says connected. But it won’t show up in iTunes. It shows up on my windows computer but I can’t click it or make it do anything. It keeps saying “You need to format the disk before you can do anything.” And when I hit cancel it beeps and says "Location not available. Dara error (cyclic redundancy check)." As if I know what that means!! And I have 800 songs on it but they aren’t all on my computer and some are on my parents’ computer but I can’t get to that one. It shows it is a “FAT32” which I have no clue what that means but I’ve never noticed that before.
Windows "can't access the disk" and I don't know why. It gives me that notification if I try to check the drive or disk or device for problems. And if you click it on Windows it pops up a screen with formatting things (which I don't know anything about). And then it closes and says that it CANNOT format the device.
The iPod works almost okay when it isn’t plugged in, but I’ve noticed that half my songs won’t play. You click on it and it plays the next one in the album. And it isn’t always the first song in an album but random songs. And songs I listen to a lot. You can’t go back (you can only go forward and you can’t skip over the ‘missing’ song) or even click to select those songs. But other songs play normal, just not half of them that are on the iPod but all of a sudden no longer work. And I don’t know why. I have another 3rd gen. iPod nano that doesn’t have ANY of these problems. It hooks up, it doesn’t need formatting, and all its songs play. I don’t know what is wrong or what to do. I’ve tried re-downloading iTunes and everything. I don’t want to have to reset my iPod and lose everything.
I’ve tried locating the device in iTunes and it shows the iPod but it gives this weird symbol and I can’t select it. It’s like a white box with a box that is outlined in blue with six random icons in the middle. I’ve seen it before and it always means something is wrong or a file (which is where I have seen it before) is corrupted. And like I said I have a second iPod nano of the same generation and it does not give this weird symbol. Plus it connects just fine. It’s this one iPod.
I don’t understand what is going on. It worked just fine and then all of a sudden I noticed songs wouldn’t play so I went to plug it into iTunes and nothing has worked. I’ve searched discussions and none of the tips help. But I want my songs to play again and I want my iPod back.Hey briannagrace96,
Welcome to Apple Support Communities! I'd check out the following article, it looks like it applies to your situation:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
You'll want to go through the following troubleshooting steps, and for more detail on each step follow the link to the article above:
Try the iPod troubleshooting assistant:
If you have not already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
If the issue remains after following your iPod's troubleshooting assistant, follow the steps below to continue troubleshooting your issue.
Restart the iPod Service
Restart the Apple Mobile Device Service
Empty your Temp directory and restart
Verify that the Apple Mobile Device USB Driver is installed
Change your iPod's drive letter
Remove and reinstall iTunes
Disable conflicting System Services and Startup Items
Update, Reconfigure, Disable, or Remove Security Software
Deleting damaged or incorrect registry keys
Take care,
David -
I have an iPhone 6 with 64 GB of memory. I have iTunes Match turned on my account and on the phone. Suddenly, the Music app is only displaying music purchased directly from iTunes and no playlists are displayed. This occurred after updating iTunes Match on my PC; when new music did not appear, I turned off iTunes Match off/on the PC then did the same on iPhone 6. It looks like iTunes Match is trying to do a full download to the phone but it never completes. Ideas?
Hi Moonage Daydreamer01,
I'm sorry to hear you are having these issues on your iPhone. If you continue to have issues with iTunes Match, you may find the information and troublehshooting steps outlined in the following article helpful:
How to troubleshoot iTunes Match - Apple Support
Regards,
- Brenden -
Help
Please!Ok, so we have a misbehaving free app or a misbehaving App Store app. First thing I would do is quit the App Store app like this:
Go to the Home screen and double click the Home button. That will reveal the row of recently used apps at the bottom of the screen. Tap and hold on the app in question until it wiggles and displays a minus sign. Tap the minus sign to actually quit the app. Then tap anywhere on the screen above that bottom row to return the screen to normal.
Ten try again to update the app in question.
Still getting the wrong Apple ID? Just delete the news app in question from your phone. Then go back into the App Store and find the app again. It should show FREE next to it. Download it to you phone. -
Having a problem on ipad 2 with the icon of itunes and usb
my ipad 2 is not working from last night. I tried to switch off and restore from itunes but the process of restoring is ongoing from the last 3 hours and no result
Hello reneywacky,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Connect your USB cable to your computer but not to the iPhone, iPad, or iPod touch until step 3.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button down, connect the USB cable to the iPhone, iPad, or iPod touch. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen. When this screen appears, you can release the Home button:
Note: If the image of a battery appears, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again. If you don't see the Connect to iTunes screen, try these steps 1 through 4 again.
iTunes should automatically open and display the following message:
"iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."Note: If iTunes not open after two minutes, please open iTunes yourself.
Use iTunes to restore the device.
Best of luck,
Mario -
On my ipad mini my apple id is correct in the itunes and app but for icloud it is incorrect. How do I fix this? On icloud it shows correctly.
You can log out of your iCloud account via Settings > iCloud > Sign Out (or Delete Account if not on iOS 8), and you can then log back in with the correct id.
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Can you arrange your icons in iTunes and the order transfer to iPhone,
I would like to know if I arrange my apps in iTune can I transfer them in that order to my iPhone 5, and iPad.
If you sync your apps then you can rearrange the icons on the screens when the device is connected to iTunes from the device's Apps tab. Whether or not that is easier than arranging them directly on the device may be a personal preference.
tt2 -
My iPad wont switch on.Get Apple icon then itunes and cable icons appear
For approx a week,whilst viewing/surfing internet, ipad has switched itself back to Home Screen.,yesterday the Home screen froze so I decided to switch the ipad off and on. Unfortunately, it wouldnt switch back on, it loaded up to Apple icon, then after a few seconds, screen changed and itunes logo appeared and underneath was a picture of connector cable with an arrow pointing to itunes logo? have tried connecting the ipad by cable to laptop but other than ipad syncing with itunes, nothing is happening re ipad restarting.
Would appreciate any advice/help but have to say, Im a real technophobe!YOU ARE IN RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY. -
Out of excitement, I bought both seasons of the tv show "Sym Bionic Titan" from the itunes store, since I can't find it anywhere else, in hopes of being able to burn them to dvds and watch them. When I burned the disc from itunes, it would not play in any player I put it in. Not my dvd player, not my ps3, nothing. So the only place I can watch the show is on my computer, which is definitely not what I had in mind when I purchased it. Is there a way to burn the videos to a dvd that will play in a dvd player?
Unfortunately, the recording & movie industry does not respect the rights of the people who make them money, and thus you can only use the paid-for content in ways they see fit. Even if I lived in a bunker where no one else could possibly see the movie I paid for, therefor I'm not 'sharing it illegally', I would still not be allowed in a blue moon to copy that movie to DVD for TV viewing. Someone will tell you to get an AppleTV. How about Apple give us one for free? Until this changes, people wanting to use their content in multiple locations will continue to download music & movies via torrents, legally or illegally.
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Difference between the playlist on iTunes and the playlist on my iPhone?
Hi guys!
I have this issue and I don't know how to explain it nor resolve it.
I've created a playlist on iTunes which contains all my complete albums (in contrast with all the other songs not included in a complete album).
To do that, I've created a smart playlist which only contains music with an Album artist completed.
It works just fine with iTunes: the only music that I have in this playlist are the complete albums.
But, when I sync this playlist with my iPhone 4 or iPad, the playlist on these devices contains the albums plus lots of other music which aren't in the playsit on iTunes.
How the **** is that possible? It works absolutely fine with iTunes but is a total mess with my iDevices!
Can somebody please tell me how to resolve this issue?
Thanks a mill in advance!This was a problem for me as well, but it somehow magically fixed itself when i upgraded to iOS 6. That's what id recommend if you're able to do that.
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