My iPad mini is stuck in reboot mode and won't connect to itunes

My iPad mini shut down in the middle of me using an application and now is stuck in the reboot mode between the Apple logo and the wheel of death. I have tried to do the hard reboot many times and it just continues to circle around in the reboot loop. I tried to do the "volume up" trick as well that worked for some people and have had no luck.
I plugged in the iPad to see if I can just do a factory restore via iTunes and as soon as my iTunes recognizes the device is plugged in, it then asks me to "Please respond on your iPad" yet I cannot see anything on the iPad so it won't even allow me to do a factory restore.
Is there anything I can do to just reset the whole iPad and start from scratch? I don't know what app or program did this to it but now I'm stuck without any means to use it or even reset it!
Thank you!

thanks for the reply, brian, but unfortunately that is what i meant by the hard reboot. i've done that many, many times and it's still stuck. nothing is helping and i can't even get it to sync to iTunes to restore it.
thanks anyway!

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My iPad mini is stuck in reboot mode and won't connect to itunes

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