My ipad mini required a restore but appears to crash on the firmware

i have just purchased an ipad mini and on connecting it to itunes it stated that I needed to restore to factory settings. I have tried doing this, howeverit appears to freeze on the restoring of ipad firmware.

iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
If you can't get the problem resolved, Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
 Cheers, Tom

Similar Messages

  • I had deleted some Apps on my iOS Devices (iPad mini and iPhone 5), but they are still in the Cloud. How can I delete them in the Cloud, too ?

    Hallo together,
    I had deleted some Apps on my iPhone and iPad, but they are still in the Cloud. My First iPhone was a 2, my Second a 4S and now I use a 5. With the 2 I had used a different Apple-ID, but I put some Apps via Backup from one Apple-ID to another. As I get a Message by furtherly Backups, that some Apps are not can be saved because the Apple-ID is no longer on that PC registred, I had deleted this Apps to get they new for the actually Apple-ID. But I'm not shure, when I install them now, that they are working under the correct Apple-ID.
    Any Ideas to solve the Probs ?

    Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
    Apple ID FAQs  >  http://support.apple.com/kb/HT5622
    You cannot Delete from your Purchase history... But... you can Hide...
    iTunes Store  >   http://support.apple.com/kb/HT4919
    Note:
    iCloud only Stores a Link to your Apps...

  • I have bought an additional iPad (mini) for my wife, but how do i set up her email address only without mine appearing on her iPad?

    I have bought an additional iPad (mini) for my wife, but how do i set up her email address on her iPad only without my email accounts also appearing on her iPad?

    It sounds like restored one of your own backup when you activated her iPad. If you just activated the device and you want to share an Apple ID for purchases, you should, either erase the device and start all over again and NOT restore your backup - or simply delete your email accounts and set up hers in the settings.
    To erase the device and start all over again, go to Settings>General>Reset>Erase all content and settings. If you enabled Find My iPad, you will need to enter your Apple ID and password to erase the device.
    You can delete your email accounts, in Settings>Mail, contacts, calendars>Account Name>Delete Account.

  • In my ipad mini sound is there but somehow display turned off....please help...how to turn on the display

    In my ipad mini sound is there but somehow display turned off....please help...how to turn on the display

    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    Black or Blank Screen on iPad or iPhone
    http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Home button not working or unresponsive, fix
    http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
    Fixing an iPad Home Button
    http://tinyurl.com/om6rd6u
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • My Ipad says it needs restoring but when I try comes up with 3194 error - does anyone know what I need to do? Can't even turn it on!!

    My Ipad says it needs restoring but when I try to do this through itunes it comes up with error 3194? Anyone know what I need to do? I can't even get the ipad to turn on just has a sign saying plug into itunes

    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
     Cheers, Tom

  • I can't upload pictures to Facebook Pages albums with my IPad Mini 3. I've tried safari too and the basic uploader doesn't work. I can add photos to the wall but I need to put them in albums for my Boutique,

    I can't upload pictures to Facebook Pages albums with my IPad Mini 3. I've tried safari too and the basic uploader doesn't work. I can add photos to the wall but I need to put them in albums for my Boutiqu

    It is peculiar, that Chrome, Safari, and Skype can access FB, but not the iPhoto uploader.
    Do you see any error messages/ diagnostics in the Console Window, when you try to connect to Facebook?
    Launch a Console window from Applications > Utilities and clear the Console Window. Then try to upload. Are there any new messages?
    And also launch a Terminal and have a look, if "facebook.com" is properly resolved:
    Type 
    ping facebook.com
    into the window. Do you see any transmissions? What is the IP address used?
    I see:
    PING facebook.com (173.252.110.27): 56 data bytes
    64 bytes from 173.252.110.27: icmp_seq=0 ttl=243 time=110.486 ms
    64 bytes from 173.252.110.27: icmp_seq=1 ttl=243 time=109.365 ms
    64 bytes from 173.252.110.27: icmp_seq=2 ttl=243 time=110.101 ms
    64 bytes from 173.252.110.27: icmp_seq=3 ttl=242 time=109.829 ms
    64 bytes from 173.252.110.27: icmp_seq=4 ttl=242 time=111.323 ms
    64 bytes from 173.252.110.27: icmp_seq=5 ttl=242 time=110.346 ms
    64 bytes from 173.252.110.27: icmp_seq=6 ttl=242 time=110.708 ms
    64 bytes from 173.252.110.27: icmp_seq=7 ttl=242 time=112.685 ms
    64 bytes from 173.252.110.27: icmp_seq=8 ttl=243 time=124.256 ms
    64 bytes from 173.252.110.27: icmp_seq=9 ttl=243 time=112.106 ms
    ^C
    --- facebook.com ping statistics ---
    10 packets transmitted, 10 packets received, 0.0% packet loss
    round-trip min/avg/max/stddev = 109.365/112.120/124.256/4.159 ms
    Try the same with "dig":
    dig facebook.com
    ; <<>> DiG 9.8.3-P1 <<>> facebook.com
    ;; global options: +cmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 25051
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0
    ;; QUESTION SECTION:
    ;facebook.com.                              IN          A
    ;; ANSWER SECTION:
    facebook.com.                    775          IN          A 173.252.110.27
    ;; Query time: 11 msec
    can you "ping" facebook?

  • HT4623 My ipad mini went to restore mode  after updating. when i try to restore downloading software gives error

    My ipad mini went to restore mode  after updating. when i try to restore downloading software gives error

    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
     Cheers, Tom

  • Hi..i buy ipad mini retina in malaysia but get hk set can i purchase warranty in malaysia

    Hi..i buy ipad mini retina in malaysia but get hk set can i purchase warranty in malaysia

    FaceTime is not  available on devices purchased or used in certain countries, including Saudi Arabia and the United Arab Emirates. This is by government decree. The FaceTime app can't be downloaded or installed on these iPads.
     Cheers, Tom

  • My ipad mini has water damage but when I plug into wall it says to connect to itunes. When I plug into Mac nothing happens. Not even a charging sign and nothing happens with itunes. Computer doesn't recognize it's plugged in.

    my ipad mini has water damage but when I plug into wall it says to connect to itunes. When I plug into Mac nothing happens. Not even a charging sign and nothing happens with itunes. Computer doesn't recognize it's plugged in.

    If moisture got inside, it may have shorted the iPad's electronics.
    Solutions for wet iPad.
    http://www.gazelle.com/how-to/ipad/ipad-recover-from-water-damage
    http://www.knowyourmobile.com/appleiphone/ipad/ipaduserguides/701079/how_to_fix_ an_ipad_if_it_gets_wet.html
     Cheers, Tom

  • I was given a 16Gb ipad mini retina with cellular but I need more storage. We do not have the receipt as it is a gift. I like to swap for a 64Gb unit and pay for the difference my self, how do I go about doing that? I have not open the packaging yet.

    I was given a 16Gb ipad mini retina with cellular but I need more storage. We do not have the receipt as it is a gift. I like to swap for a 64Gb unit and pay for the difference, how do I go about doing that? I have not open the packaging yet.

    Hi
    Thanks for that. Yes, the ipad was purchased recently. I called Apple last Friday and they ask for the receipt. I wonder if anyone were able to swap their ipad for a larger storage in the past at the apple store without a receipt? 16Gb is such a small storage.

  • IPad mini screen has went almost black can't see the screen

    iPad mini was working great then all of a sudden the screen went black , tried to reset and the apple logo appeared then the screen went black . Can take screen shots and when I access Siri it says please connect to the internet but the screen is still black . When I now try to reset the screen is constant black and can just about make out the apple logo in certain light . I have tried a full reset using iTunes but still the black screen - any suggestions ?? The LCD screen had just been replaced 1 week ago and worked great

    Ianjbonner wrote:
    have had the lcd changed again and still the same problem , so it cant be the lcd or the screen
    It could still be a hardware problem somewhere on the iPad. If you have restored the device, there is nothing more that you can do software-wise. I would take it to an Apple Store and ask them to take a look at it or go back to the repair center and see if they can correctly diagnose the problem.

  • My iPad mini displays i0S 6 and won't bring up the main menu. How do I get it to show the menu?

    My iPad mini displays iOS 6 and won't bring up the main menu. How do you get it to access the main menu?

    Reboot your iPad and see if that lets it start up properly.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
    If this doesn't work, you may have to restore your iPad using iTunes on your computer.

  • My iPad Mini with retina display suddenly will not connect to the Internet. It shows full wifi bars, yet no web pages will load. My Internet is working with all other apple devices in my house. The iPad also no longer works with celluar data.

    My iPad Mini with retina display suddenly will not connect to the Internet. It shows full wifi bars, yet no web pages will load. My Internet is working with all other apple devices in my house. The iPad also no longer works with celluar data. I'm not sure what has happened. It was working fine a few hours ago. I have tried resetting it, ive restarted my browser etc. I tried to erase all data from my Ipad but I can't do that because it needs to sign into my Apple ID and use the Internet!

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are drooping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    Fix WiFi Issue for iOS 7
    http://ipadnerds.com/fix-wifi-issue-ios-7/
    iOS 6 Wifi Problems/Fixes
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    iPad: Issues connecting to Wi-Fi networks
    http://support.apple.com/kb/ts3304
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h Mt
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    10 Ways to Boost Your Wireless Signal
    http://www.pcmag.com/article2/0,2817,2372811,00.asp
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
    You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • My ipad mini does not restart when i press and hold the home and power buttons for a minute or more. what do i do? i really need to access some information on it. please help.

    my ipad mini does not restart when i press and hold the home and power buttons for a minute or more. what do i do? i really need to access some information on it. please help.

    You need to connect to iTunes and restore.
    iOS: Not responding or does not turn on
    You may need to put the device into recovery mode, this is covered in the link on this page.
    Did you back up the device?

  • If i buy a Cellular iPad mini 3 in USA can I use it in the UK?

    If i buy a Cellular iPad mini 3 in USA can I use it in the UK?
    Could I use a UK SIM card in the UK after buying a cellular iPad in the USA?

    Apple does not take trade-ins. In a few countries Apple does work with a company who will give you some return on an existing device; for the US, see:
    http://www.apple.com/recycling/gift-card/
    Similar programs are available in a few other countries, and some dealers may have their own trade-in programs. But you most probably can get more for your device if you sell it yourself.
    Regards.

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