My ipad mini was just replaced , any way to recover photos?

I bought an ipad mini for my wife. For some unknown reason it simply went bad. Apple just sent a replacement. Needless to say all her photos are gone. My ipad is backed up on my iMac , I thought hers was too through iCloud. I can't locate her mini on the iMac. Did my lack of knowledge cost her all her pics or can they be found somewhere? Thanks!!

First make sure the replacement iPad is running the same or higher version of iOS as the old one.  (If you aren't sure what version of iOS it's running you can check by going to Settings>General>About>Version.)  If it isn't, you'll need to update it first.  Then, to restore the iCloud backup you need to start by erasing the iPad Mini.  If you have any newer data on it that is not contained in the backup you'll need to save that first.  When you're ready, go to Settings>General>Reset, tap Erase All Content and Settings, then go through the setup screens on the iPad Mini and when given the option, choose Restore from iCloud Backup and follow the prompts, choosing the backup of the old iPad Mini to restore from.
Be sure the iPad Mini is connected to wifi and your charger while it is restoring the backup.

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