My ipad says "cannot get mail the username or password for sky is incorrect" but it isn't. can anyone help with this please

my ipad 2 says "cannot get mail the username or password for sky is incorrect" but it is correct. My BT mail is fine. HELP

Try deleting and recreating the account on your iPad.

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My iphone 4s is saying "cannot get mail" The username or password for "Btinternet" is incorrect

My iphone 4s is saying "cannot get mail" The username or password is incorrect.
I did reset my password yesterday on my main computer but tried on my iphone and now can't get mail ?

Hi Cherie,
I had EXACTLY the same problem for more than two weeks, that was NOT solved by speaking to BT 'Tech Support' - they kept saying that the problem was the fault of Apple - untill I finally got some help from them today (Mon 7th Oct).
The error message I got - despite ALL settings on my iPhone(5) and iPad(4) being absolutely correct - was this:
'Cannot Send Mail', 'The username or password for SMTP: ***********@mail.btinternet.com is incorrect'
The only solution I got - eventually - from BT is to delete the above account fro the device and 're-install' it again, but THIS time use the 'Yahoo' option from the list of choices rather than 'Other'.
When I did this and entered the relevant Name, E-Mail Address, Password, and Description (you can call the account whatever you like), I selected 'next', then I got the word 'Verifying.......' appear after a few seconds, and then I saw the four 'blue tick marks' appear next to my entries.
These 'blue tick marks' confirm the verification that your details are correct.
The next time you open your e-mail client on your iPhone or iPad you shoud see your ****@btinternet.com e-mail account in the list of e-mail accounts on your phone (if you have more than one) with a Yahoo icon next to whatever name you chose to call it. If you already have a Yahoo! account (like me) it is probably a good idea to call the 'BTYahoo' account, BT or something, rather than keep the default 'Yahoo' name otherwise you will have two with the same name in your accounts list.
You SHOULD eventually get back ALL the e-mails that were previously in your inbox, as well as some 'extra' folders that you probably did not have when you first set up the account on your iOS device.
That is what happened when I reinstalled my account, so I hope this works for you.
Bob

Keep getting onscreen message CANNOT GET MAIL,the username or password for AOL is incorrect. what do I do?

I Keep getting an onscreen message that says "CANNOT GET MAIL,the username or password for AOL is incorrect". What do I do?

Hello MSPETE50,
Thank you for using Apple Support Communities.
I see you are having issues with getting mail from your AOL account. The following article should help you troubleshoot the issue and get it sorted out.
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Regards,
Jeff D.

Why is my mail saying "cannot get mail - user name or password for Gmail is incorrect" but on the Gmail app there is no problem. I have checked the settings and everything seems to be ok

Why is my mail saying "cannot get mail - user name or password for Gmail is incorrect" but on the Gmail app there is no problem. I have checked the settings and everything seems to be ok

Go here and unlock your account... https://www.google.com/accounts/DisplayUnlockCaptcha

"cannot get mail" The username or password is incorrect?

"cannot get mail" the username or password is incorrect?

I got it going again... What I did was recreate my iCloud "[email protected]" email address through the "advanced" method on the ipad.
So, it was Settings > Mail, Contacts, Calendars > Add Account > iCloud > Then went manual from there on out. (Didn't use the suggested email address and created my own.)
I created a NEW me.com email address. Nobody had my old one, so it's just as well... This may not work for some people...
..and thanks for your reply Souad H...
All the best!!
-W

Gmail on iphone was working fine until yesterday when it prompted me with the message cannot get mail user name or password for gmail is incorrect, i have tried deleting the account and re-created a new account, same problem, can anyone help?

gmail on iphone was working fine until yesterday when it prompted me with the message "cannot get mail user name or password for gmail is incorrect", i have tried deleting the account and re-created a new account, same problem, can anyone help?

paulcb, you're a genius, it worked, thank you so much, you don't know how much stress you have taken off my shoulders, I am constantly on my email in my iphone everyday. Thanks a million, take care. Robert.

I have just downloaded iOS update but this has locked my iPad screen. Screen shows iTunes symbol with white arrow and padlock below it. I have tried to reboot but I am unable to unlock screen. Can anyone help with this please.

I have downloaded an iOS update on my iPad air2 but it has locked the screen and I can only see the iTunes symbol with a white arrow and a padlock below it. I have tried turning the iPad off and on but the same screen reappears. Has anyone had a similar problem?

What that symbol indicates is that your iPad has gone into recovery mode and now it needs to be restored in order for you to be able to use it again. You can reboot from now until the cows come home and it will not do any good.
You do indeed need to plug your iPad into your computer and use iTunes to restore the device.
Use iTunes to restore your iOS device to factory settings - Apple Support
Just in case you need to use recovery mode.....
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

Why does my iphone4 say cannot get mail the user name or password for hotmail id incorrect

Why does my iphone4 say cannot get mail, the username or password is incorrect? When it is correct

Settings>Mail, Contacts, Calendars. Select the account to modify and correct the problem there.

I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail The connection to the server failed. I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying.

I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail The connection to the server failed. I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying. Can someone please help me with this? -Stu

Hi StuNYC,
Welcome to Apple Support Communities.
It sounds like you're seeing an alert message when opening Mail on your iOS devices. Do you have multiple email accounts setup on the devices? Take a look at the article below, it provides suggestions that will resolve most issues that cause an alert like that to appear in when starting the Mail app.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
I hope this helps.
-Jason

My iPad just recently started a message saying"cannot get mail" the connection to server failed. It won't bring up my yahoo mail.....how do I fix??

My iPad is bringing up a message saying "cannot get mail"the connection to server failed. It won't bring up my yahoo mail but does bring up my other mail...how do I fix?

Other users have been reporting Yahoo mail problems that are not iPad problems. Might be something to try on these links.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try a Reset - iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
Or this - Delete the account in Mail and then set it up again.
 Cheers, Tom

TS3988 I keep getting a message saying Cannot get mail, The connection to srver failed.

I keep getting an error message on my IPad saying Cannot get mail. The connection to server failed. Any ideas on how to fix this

You will need to contact hotmail, since it is there server.

TS3899 I am unable to get mail, I am getting an error message that says cannot get mail, the connection to the server failed.

I am unable to send or receive mail. I am getting an error message that says, cannot get mail, the connection to the server failed

Hotmail IS having problems:
http://bostinno.streetwise.co/2013/08/15/hotmail-outage-hotmail-is-down-for-user s-still-photos/
http://www.engadget.com/2013/08/14/outlook-outage/
http://www.infoworld.com/d/applications/microsofts-skydrive-outlookcom-are-down- some-users-224940
http://mashable.com/2013/08/14/outlook-down/
http://techcrunch.com/2013/08/14/microsoft-acknowledges-outlook-com-messenger-sk ydrive-outages/

When I try to check my email, it says 'Cannot Get Mail The connection to the server failed'. How do I correct this?

When I try to check my email, it says 'Cannot Get Mail The connection to the server failed'. Can anyone help me correct this?
Thank you Bobbie

When I try to check my email, it says 'Cannot Get Mail The connection to the server failed'. Can anyone help me correct this?
Thank you Bobbie

My calendar will no longer let me add new event or delete them, it comes up with an error saying "cannot save event, no end date set" or "event does not belong to that event store". can anyone help with this?

my calendar will no longer let me add new event or delete them, it comes up with an error saying "cannot save event, no end date set" or "event does not belong to that event store". can anyone help with this?

Hi,
To configure your ODBC DataSource, go to Control Panel ---> DataSources(ODBC) (If you are in a Windows environment).
Select the tab System DSN. If you have not added your data source, then do so by clicking on the Add button. If you have added the datasource, click on the Configure button to configure it.
Give the datasource name, then the database name.
You have to give the hostname, service name and server name. I guess, in most cases, the datasource name and host name will be the same, service name and server name will be the same. If you are using TCP/IP, the protocol will be onsoctcp.
There will be a file named Services under C:\WINNT\system32\drivers\etc where you have to give the port number for accessing this server.
It will be like this <service name> <portnumber>/tcp
Hope this helps...
best wishes,
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I cannot download updates to Photoshop Elements 9. I get an error message that my serial number is not recognized or eligible. Can you help with this?

I cannot download updates to Photoshop Elements 9. I get an error message that my serial number is not recognized or eligible. Can you help with this?

Hi,
Which operating system are you running on?
What updates are you trying to download?
The last update was 9.0.3 - check by loading the editor and going to Help -> About Photoshop Elements
The last supported Camera raw is ACR 6.5 - check by loading the editor and going to Help -> About Plug-ins -> Camera Raw
Do you have a reason to update?
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My ipad says "cannot get mail the username or password for sky is incorrect" but it isn't. can anyone help with this please

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