My iPad says that my phone is online, but cannot locate it. why is this?
I have tried to use "find my iphone" on my Ipad, but it just comes up with a message saying that my phone is online, but it cannot locate it. It has done this for a few days now. Can anyone help me out? Thanks
Try updating from here:
App Store>Purchased
Note: You'll have to look out for apps that need update.
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How do I change my location? My iPad says that I am in newfoundland but I am really in Nova Scotia
Does anyone know how to fix my location? It keeps saying that I am in Newfoundland but I'm really in Nova Scotia.
It sounds like you or your iPad has some history in Newfoundland. What might that be?
This hypothetical scenario would be the unusual one, which does not sound like yours at all:
"I just opened the iPad box and set up my new iPad. I entered my Apple ID and password. I have lived in Nova Scotia my whole life. The only times I visited Newfoundland were twice, and they were over ten years ago. Why does my iPad say I'm in Newfoundland?"
Again, this sounds nothing like your situtation. So what is it about you or your iPad's background that might associate it (or you) with Newfoundland?
The answer might be personal, and not worthy of publishing here. But hopefully it will put you on the right track to solving the issue. -
My iPad says that Facebook app is installed but i don't see it anywhere
I recently restored my iPad 3 (iOS 7.0.2) and when I downloaded all the apps that i have again, facebook app doesn't appear in the homescreen and i can't open it from the app store.
What should I do? I'm tired of restore my iPad again and again in order to fix iOS's 7 problems...Is it on another page or in a folder? iOS 7 folders have pages too now.
Swipe down from the middle of your screen and search for it.
Check your restrictions:Settings > General > Restrictions -
HT2534 My iPad says that I have to pay but it says free
Whene ever I whant a app and it says free then it says sign in required
You are required to provide credit card details to download apps be it free or paid.
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The message that comes up says that the server can not be found ...why does this keep happening?
I continually get the message that the
'server can not be found at this address. Check to make sure that the address is typed properly etc. etc.'
When I try to use Internet Explorer with the same info there is no such message. WhyA possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
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above title states my problem. Response would be great.
Contact Whatsapp for support.
There is no logical expectation for Whatsapp to be listed under location services or for that to have any affect on what the app can access. -
When I connect my iPod Nano to the same installation of iTunes that we use for my wife's iPod Classic I am getting the message that "an iPod is connected but cannot be properly identified". This has worked before and I can connect my wife's iPod Classic and synch with no problems. I have tried resetting the Nano but that did not fix it. I am running Windows Vista. Has anyone else had this problem?
I fixed it. In itunes click help, run diagnostics, run tests, the test comes to ipod and says it is not running correctly so click the HELP and follow the instructions to the end. Mine was fixed after i restarted computer!!!
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i lost my iphone, or someone stole it... when i go to find my iphone on my tablet it says that my phone is offline. How do i ge my phone online without actually having it wth me? and is there anyway i can back up my photos without having it?
What To Do If Your iDevice Is Lost Or Stolen
iPhone, iPod Touch, and iPad
If you activated Find My Phone before it was lost or stolen, you can track it only if it is connected to the Internet by Wi-Fi or cellular. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. iCloud- Use Lost Mode
6. What to do if your iOS device is lost or stolen
7. 6 Ways to Track and Recover Your Lost/Stolen iPhone
8. Find My iPhone
9. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices) -
when attempting a restore, as suggested, to try and fix a week wifi signal on my iphone 5 I got past the point where the sopftware was extracted from my phone but then an error message appeared saying that the phone could not be restored becase of an unknown error (3014). I have tried about 20 times to make it work after trying a number of suggestions I have seen online. My phone gives me know response accept showing a picture of the cable and the itunes symble an the screen permanently - please help
Hello JD_NINJA,
Thanks for using Apple Support Communities.
Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device. To troubleshoot this issue please follow the directions below.
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H. -
My phone is lost. When I use "find my phone", it says that my phone is "offline". It has a charged battery and I hadn't turned it off. When I call my number it immediately goes to the voice mail. Does that mean someone has found it and turned it off? What should I be doing. I have used icloud to lock and send a message to my phone but if it is offline does that do anything? HELP!!
Welcome to the Apple Community.
It may be that someone has turned it off or it may be that it has been lost in an area where there is no reception. The best thing that you can do, is contact your provider and let them know that you have lost your phone, and change your iCloud password at My Apple ID -
Someone please help me, i really dont want to restore my iphone as i have really important things on it, the phone has not been backed up in a long while..
i dont know how this happend but i was trying to update tmy iphone like 2 days ago but the update didnt end up completing due to the battery percentage being below 50, anyways i ignored the update and thought id do it later, yesterday i got notifications saying that the phone will continue the update and restart in a few minutes or something along those lines i had the option to click restart later or something like that so i clicked on that, later on my phone died and i put it on charge, as it was turning on the apple logo came up with the dowload bar underneath it, you know when you update or restore your phone and it loads, it was like that, it was taking forever, like it took so long that i removed my phone from the charger and it just froze for a bit then turned off, when i tried turning it on again it told me to connect to itunes so i did and now its telling me that my phone is recovery mode and it needs to be restored!! Is there any way i could fix this problem without restoring my phone?
Thank youHey saandyy,
Thanks for using Apple Support Communities.
You can try to restart the iPhone to exit recovery mode.
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/HT1430
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Recovery mode erases your device and restores it, which should resolve the issue. If you previously synced with iTunes or iCloud, you may be able to restore from your backup after recovery.
Have a nice day,
Mario -
My Dell laptop hard drive crashed - when I go to sync my iPhone it says that my phone is already synced with another computer and can only be synced with one computer at a time. When I hit sync is says it will erase my phone and sync with the new computer which is blank. How do I get my phone to sync my contacts, pics, apps etc. over to my new hard drive without losing anything.
Yes, so what's confusing... Did you not restore the backup of your data, contacts, pics, apps, music, etc. to the new hard drive after you replaced it or reformatted it or whatever you did? If so, then you can just sync your data back.
If not, please try searching the forum. This has been addressed hundreds of times here. -
HT4623 My Ipad say that iOS 5.1.1 software is up to date. How do I update to iOS 7
How do I update my software to iOS 7 when my Ipad says that iOS 5.1.1 software is up to date?
If you have the original iPad 1, then iOS 5.1.1, is as high as you can go and that is the most up to date software that you can run.
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My iPad mini says to connect to iTunes, and I try to restore it, but after its done extracting a message comes up saying that device is not found, is there anyway i can fix this? I don't care if i don't get my stuff back, i just want my iPad restored to its starting settings.
If everything else that you try fails, I would try using another computer. Since you don't care about saving any data, any computer that is running the latest version of iTunes might be able to restore the iPad. You could make an appointment at an Apple Store Genius Bar and they can do it for you.
If that isn't feasible for you, try using a different cable, a different USB port. reboot the computer, and reset the iPad by holding down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen. Then try again. -
When trying to Sync my iPhone i got a message saying that my phone could not be read and that it should be restored, upon doing so i got another message saying the iPhone software update server could not be contacted what do i do?
I have now discovered that i cannot update or restore any of my devicesWere those items purchased or downloaded under a different apple ID than what you are logged into on the phone?
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